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Grand Mercure Shanghai Hongqiao

4.5 star property
Luxury hotel connected to the convention centre in Shanghai with a full-service spa

Photo gallery for Grand Mercure Shanghai Hongqiao

Front of property - evening/night
Premium bedding, minibar, in-room safe, individually decorated
Breakfast, lunch and dinner served
Lobby
Stovetop, eco-friendly cleaning products

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service
  • Gym
  • Housekeeping
The current price is AU$116
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
369 Xian Xia Road, Shanghai, Shanghai, 200336
  • Hongqiao Int'l Pearl City
    ‪2 min drive‬
  • Zhongshan Park
    ‪4 min drive‬
  • Jing'an Temple
    ‪6 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Executive Level

Junior Suite, 1 King Bed, Executive Level

Junior Suite, 1 King Bed, Executive Level

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Executive Level

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, City View, Executive Level

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

Grand Mercure Shanghai Hongqiao puts you in the heart of Shanghai, connected to the convention centre and within just a 10-minute stroll of Xianxia Road and Intex Shanghai. Highlights at this luxury hotel include a full-service spa, a restaurant and in-room kitchenettes. .A day of pampering at Vita Spa can include hot stone massages, Swedish massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, ?? L'Atrium, is open for breakfast, lunch and dinner. 乐酒吧 Le 98 lounge is the hotel's own bar, serving drinks along with light fare. Business amenities include meeting rooms, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4.5-property class Changning hotel include The Bund and Jing'an Temple.

What's nearby

  • Paramount - 18 min walk - 1.6 km
  • Hongqiao Int'l Pearl City - 2 min drive - 2.4 km
  • Zhongshan Park - 4 min drive - 3.5 km
  • Former French Concession - 5 min drive - 5.9 km
  • Jing'an Temple - 6 min drive - 5.6 km

Getting around

  • Hongbaoshi Road Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 14 min drive

Restaurants

  • ‪あじや - ‬4 min walk
  • ‪面屋毘沙门天 - ‬4 min walk
  • ‪樱鮨 - ‬1 min walk
  • ‪大和田 - ‬8 min walk
  • ‪御香海 - ‬4 min walk

About this property

Grand Mercure Shanghai Hongqiao

Luxury hotel connected to the convention centre in Shanghai with a full-service spa
Grand Mercure Shanghai Hongqiao offers its guests a full-service spa and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, multilingual staff, and a garden are also featured at the luxury Grand Mercure Shanghai Hongqiao. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

  • 364 guestrooms or units
  • 25 levels
  • 2 buildings
  • Conference rooms
  • Built in 2007
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Grand Mercure Shanghai Hongqiao offers 364 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodation at this 4.5-star hotel has kitchenettes with stovetops and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Vita Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French, Japanese

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 128 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ?? L'Atrium
  • 乐酒吧 Le 98 lounge

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room kitchenette
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Hob
  • Kitchenette
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Mercure Accor Hotel Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Accor
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Mercure Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao Shanghai
Grand Mercure Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Grand Mercure Shanghai Hongqiao?

Grand Mercure Shanghai Hongqiao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Shanghai Hongqiao?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Shanghai Hongqiao on 4 Apr 2025 start from AU$115.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Shanghai Hongqiao?

Yep, Grand Mercure Shanghai Hongqiao has a free self car park. Onsite parking is limited.

Is there a spa on site at Grand Mercure Shanghai Hongqiao?

Yep, Vita Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

What makes Grand Mercure Shanghai Hongqiao a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Mercure Shanghai Hongqiao.

Is Grand Mercure Shanghai Hongqiao family-friendly?

You bet! With amenities such as babysitting services and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Grand Mercure Shanghai Hongqiao is a hit with families.

Does Grand Mercure Shanghai Hongqiao serve breakfast?

Yep, buffet breakfast is available daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Mercure Shanghai Hongqiao?

No, Grand Mercure Shanghai Hongqiao does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Shanghai Hongqiao?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Mercure Shanghai Hongqiao?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Grand Mercure Shanghai Hongqiao?

No, pets are not allowed.

Grand Mercure Shanghai Hongqiao Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 284 out of 1003 reviews
Rating 8 - Good. 493 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yew Sheng Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, within 10 minutes walking for two different metro lines, near to Hongqiao airport/ railway.
Stayed 11 nights in Nov 2024

6/10 Okay

Xinna

Stayed 13 nights in Oct 2024

8/10 Good

Miyano

Stayed 4 nights in Aug 2024

8/10 Good

KAMRAN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Biz Trip!
the property is run down and the area and surroundings are not very desirable! would I come back there, absolutely not just because of location!
Stayed 1 night in Aug 2024

8/10 Good

KAMRAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERALL WAS GOOD!
Stayed 1 night in Jul 2024

10/10 Excellent

Chenxin

Stayed 5 nights in Jul 2024

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service
Hotel is rather old and outdated but service and convenience outdo .
Stayed 1 night in May 2024

6/10 Okay

Chung Yin Joseph

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms are aged and over the years which we have used this hotel on Xian Xia Road, hotel has only done the minimal to upgrade the tired conditions in the room. Not befitting a Grand Mercury designation. This stay was particularly upsetting as hair dryer did not work, shower head was replaced at our request, and toilet wasn’t flushing properly which we expected housekeeping to know and report to management instead of leaving us to complain which they fixed. We have no reason to keep using this Hitel except for the relatively good location close to banks and a walkable distance to two big shopping complexes. Accor Group shows little commitment to the Shanghai market.
Stayed 4 nights in May 2024

2/10 Terrible

Chung Yin Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

PHAKORN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great stay, the hotel handled everything well, special note to Miss Lavender for our checkout ; recommend
Stayed 2 nights in Feb 2024

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 4-1/2 star property. 3 stars at best. The whole hotel is in desperate need of a renovation.

6/10 Okay

Bill, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good / excellent for the money spent on this hotel. The only thing is the breakfast, nothing spectacular
Stayed 2 nights in Oct 2023

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for 3 weeks holiday & remote working!
It was a very nice stay at the Grand Mercure Shanghai Hongqiao. The whole facility looked new and decorated with good taste. All the staff were very friendly and helpful. The room was big and clean, good air condition, very fast WIFI. Convenient and quiet location. During our stay, the hotel staff Lavender Huang was especially helpful with our checking and managed our room upgrade with patience, kindness, and professionalism. She was also stationed in the executive lounge most of the time during our stay, and made sure all the needs from our remote working days were met with great service. We like her a lot and are very thankful to her. :) Also thanks to all the hotel managers, who handled our requests with flexibility, and always think the best for the hotel guests. If you want a reasonably priced, English-speaking-guest-friendly hotel, with good service, comfortable facility, nice staff, this would be your choice.
Stayed 6 nights in Sep 2023

8/10 Good

Jieshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Junji

Stayed 3 nights in Sep 2023

10/10 Excellent

dinh

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area and the staff was very nice and accommodating
Stayed 3 nights in Aug 2023

10/10 Excellent

KAM CHING

Stayed 3 nights in Jul 2023

10/10 Excellent

Zilin

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019

10/10 Excellent

JIAMENG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
It was amazing our room got the Japanese bear toys all over! They have some festival and randomly decorate the room. Feel so lucky! This is my usual hotel when comes back to Shanghai. Clean and spacious.
Stayed 3 nights in Oct 2019

8/10 Good

Vadim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip stay
Nice hotel in a great location
Stayed 2 nights in Dec 2019