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Oriental Riverside Hotel Shanghai

4.0 star property
Hotel with a full-service spa, near The Bund

Photo gallery for Oriental Riverside Hotel Shanghai

Water view
Garden
Lobby lounge
Deluxe River & Bund View Room
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
No.2727, Riverside Avenue, Shanghai, PVG, 200120
  • The Bund
    ‪10 min walk‬
  • Oriental Pearl Tower
    ‪12 min walk‬
  • Nanjing Road Shopping District
    ‪6 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Garden View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Garden View Room

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior River & Bund View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe River & Bund View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Separate bath and shower
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (819)
The price is AU$230
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Pudong Shangri-La, Shanghai

About the area

Shanghai

Oriental Riverside Hotel Shanghai places you in the centre of Shanghai, within just a 15-minute stroll of popular places like The Bund and Oriental Pearl Tower. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to aerobics classes. Business amenities include a meeting room, a business centre, and limo/town car service. Additionally, you'll find a coffee shop/cafe, massage/treatment rooms and laundry facilities. Each morning full breakfast is served between 6 AM and 10 AM. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Downtown Shanghai hotel, you'll be 2.8 km (1.7 mi) from Nanjing Road Shopping District and 2.9 km (1.8 mi) from Yu Garden.

What's nearby

  • The Bund - 10 min walk - 0.9 km
  • Oriental Pearl Tower - 12 min walk - 1.0 km
  • Shanghai Tower - 16 min walk - 1.4 km
  • Nanjing Road Shopping District - 6 min drive - 4.7 km
  • Yu Garden - 6 min drive - 4.8 km

Getting around

  • Lujiazui Station - 1 min walk
  • Shanghai South Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Tenya - ‬5 min walk
  • ‪Golden Bull - ‬6 min walk
  • ‪Lei Garden - ‬6 min walk
  • ‪OYamee Restaurant - ‬9 min walk
  • ‪Ginza Bairin - ‬5 min walk

About this property

Oriental Riverside Hotel Shanghai

Hotel with a full-service spa, near The Bund
Oriental Riverside Hotel Shanghai offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre, a meeting room, and limo/town car service. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Oriental Riverside Hotel Shanghai. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Shanghai hotel.

  • 136 guestrooms or units
  • 11 levels
  • Built in 2010
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Oriental Riverside Hotel Shanghai offers 136 accommodations with minibars and a safe. Premium digital televisions are provided.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: CNY 200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 200 per person
  • Airport shuttle fee: CNY 600 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Oriental Riverside
Oriental Riverside Hotel Shanghai
Oriental Riverside Shanghai
Riverside Oriental
Hotel Oriental Riverside
Oriental Riverside Hotel
Oriental Riverside Shanghai
Oriental Riverside Hotel Shanghai Hotel
Oriental Riverside Hotel Shanghai Shanghai
Oriental Riverside Hotel Shanghai Hotel Shanghai
Oriental Riverside Hotel Shanghai Int'l Convention Center

Frequently asked questions

What is the cancellation policy at Oriental Riverside Hotel Shanghai?

Oriental Riverside Hotel Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oriental Riverside Hotel Shanghai?

Yep, Oriental Riverside Hotel Shanghai has a free self car park.

Is there a spa on site at Oriental Riverside Hotel Shanghai?

Yep, there is an onsite spa at Oriental Riverside Hotel Shanghai. You'll enjoy services like massages.

What makes Oriental Riverside Hotel Shanghai a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Oriental Riverside Hotel Shanghai.

Is Oriental Riverside Hotel Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Oriental Riverside Hotel Shanghai is a hit with families.

Does Oriental Riverside Hotel Shanghai serve breakfast?

You bet, full brekkie is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Oriental Riverside Hotel Shanghai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Oriental Riverside Hotel Shanghai?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Oriental Riverside Hotel Shanghai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Oriental Riverside Hotel Shanghai?

No, pets are not allowed.

Oriental Riverside Hotel Shanghai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 384 reviews
Rating 8 - Good. 150 out of 384 reviews
Rating 6 - Okay. 41 out of 384 reviews
Rating 4 - Poor. 12 out of 384 reviews
Rating 2 - Terrible. 10 out of 384 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

Subhrendu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Excellent location, overlooking the river. Rooms well kept. Really good service, professional and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
I stay here once a year, as it is attached to the Shanghai convention center. The hotel is nice and close to many restaurants and attractions. There is nothing outstanding about the hotel other than location.
Stayed 4 nights in Nov 2019

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 day Business Trip
1st rate service, excellent location and spotless Rooms are spacious and very clean. everything works well, superior facilities. Breakfast is very expensive ($40 USD), so try for a rate with this included
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Grrat hotel, perfect location, friendly staff very good service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
All that glitters isn’t gold
The hotel was very nice with updated facilities, but the service wasn’t the best. When we checked in, they told us we wouldn’t be able to leave our room between 3-9pm, so we opted into leaving in the afternoon and coming back at night. This was an inconvenience and the staff didn’t speak English, and they didn’t bother to use a translator, so we were never told why we couldn’t leave/enter. There was only one entrance, so we had to go around the entire hotel if we were walking along the Bund. As for their facilities, the staff yelled at us because we didn’t have swim caps and didn’t allow us to use or dip our feet into the water. They didn’t have or sell any extras, so it wasn’t a huge wonder as to why the pool was empty. There weren’t a lot of restaurants around the area and everything that was around had inflated prices since it was a touristy area. Overall, it felt like they had too many rules in place and weren’t very accommodating to American/English-speaking tourists.
Stayed 4 nights in Nov 2019

6/10 Okay

Alan

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Jee Loon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
I always enter a hotel with low expectations as photos on website are not usually what they really are. Guess what? This hotel is better in person than in the photos! I chose a Bund view room and was amazed by the beautiful sight from my bed and bathtub. I totally could have spent my whole day in instead of sightseeing LOL. The bathroom is open concept and gorgeous, although the sliding door is still quite see-through, so choose your room-mate wisely ;) The location is great - walking distance to metro (line 2) and malls with a wide choice of food. Wifi is available although the description here says wired internet. TV was ok but signal was lost intermittently. Very importantly, it's actually right beside the Oriental Pearl Tower and not along the Bund - hotels.com should really fix this. Overall, a wonderful experience. Kudos to the friendly and attentive staff!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally pleasant except the noise
Got a free upgrade. However, a construction site is right across the street. Loud noise can be heard in the very EARLY morning. Thanks to my jet lag. I was still able to manage a few hours' sleep.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff and excellent location close to the #2 subway and walking distance to the Bund
Stayed 2 nights in May 2019

2/10 Terrible

lizbethsanchez

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The people on the registration are terrible don't care and don't know nothing. I don't know why ? because is a nice hotel in a nice location
Stayed 1 night in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but misleading on some hotel sites....it is RIGHT NEXT to convention center. One site mentioned 18 minute walk. How about 1 minute. Also near Disney store and many large malls...5 minute walk. All and all great hotel at great location
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location with great restaurants and landmarks all around.
Stayed 2 nights in Mar 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The location is amazing. The hotel is right across the street from the Pearl Tower. I walked to the Shanghai Tower as well. The Metro is a 5 minute walk. The hotel overlooks the river and my room had a great view of the Bund.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location to ifc and subway and great view spacious room
Stayed 2 nights in Oct 2018

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

CHI LUI REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Maximiliano, New York

Liked: Cleanliness, staff & service, room comfort
The concierge “Luca” was great. The lobby can use more common sitting space.
Stayed 2 nights in Sep 2018

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location, lovely staff
Love the location, love the rooms, the beds are comfortable, the manager came to greet us and give us tips on what to see around the area. The front desk staff speak English. Wonderful stay. The only thing I have to complain about is blood stains I found on the toilet floor.
Stayed 1 night in Aug 2018

10/10 Excellent

alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and Service
Over impressed about staff specially Luca
Stayed 1 night in Jan 2018