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Park Hyatt Shanghai

5.0 star property
Luxury Shanghai hotel connected to a shopping centre, a quick walk to Shanghai Tower

Photo gallery for Park Hyatt Shanghai

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers, lifeguards on site
View from room
Lobby
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk
  • Breakfast available
The current price is AU$485
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
No 100 Century Avenue Pudong, Shanghai, Shanghai, 200120
  • Shanghai Tower
    ‪3 min walk‬
  • The Bund
    ‪19 min walk‬
  • Yu Garden
    ‪5 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪16 min drive‬

Room options

View all photos for King Bed with City View

King Bed with City View

King Bed with City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with River View Deluxe

2 Twin Beds with River View Deluxe

2 Twin Beds with River View Deluxe

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 66 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed with City View Deluxe

1 King Bed with City View Deluxe

1 King Bed with City View Deluxe

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Suite

Bund View Suite

Bund View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Diplomat Suite

Diplomat Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 180 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for 2 Twin Beds with Bund View Deluxe

2 Twin Beds with Bund View Deluxe

2 Twin Beds with Bund View Deluxe

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 66 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed with Bund View Deluxe

1 King Bed with Bund View Deluxe

1 King Bed with Bund View Deluxe

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 66 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with River View

1 King Bed with River View

1 King Bed with River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Pearl Tower View

1 King Bed with Pearl Tower View

1 King Bed with Pearl Tower View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Bund View

1 King Bed with Bund View

1 King Bed with Bund View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

Park Hyatt Shanghai puts you in the heart of Shanghai, connected to a shopping centre and within a 20-minute stroll of Shanghai Tower and Shanghai World Financial Center. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and hydrotherapy. The steakhouse, 100CA Steakhouse, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, sauna, pool loungers and lifeguards on site. 3498 square feet (325 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Downtown Shanghai hotel include Pudong Riverside Promenade and Park and The Bund.

What's nearby

  • Shanghai Tower - 3 min walk - 0.3 km
  • The Bund - 19 min walk - 1.6 km
  • People's Square - 4 min drive - 3.3 km
  • Yu Garden - 5 min drive - 3.7 km
  • Nanjing Road Shopping District - 5 min drive - 4.0 km

Getting around

  • Dongchang Road Station - 4 min walk
  • Shanghai South Railway Station - 14 min drive
  • Hongqiao International Airport (SHA) - 16 min drive

Restaurants

  • ‪星巴克 - ‬1 min walk
  • ‪Eileen - ‬1 min walk
  • ‪丽豪港式茶餐厅 - ‬1 min walk
  • ‪Living Room - ‬1 min walk
  • ‪星巴克 - ‬1 min walk

About this property

Park Hyatt Shanghai

Luxury Shanghai hotel connected to a shopping centre, a quick walk to Shanghai Tower
Park Hyatt Shanghai offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 6 meeting rooms, and coworking spaces. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 100 levels
  • 3 dining venues
  • Conference rooms
  • 3498 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Hyatt Shanghai offers 173 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas and includes dining tables. 49-inch Smart televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Grand Hyatt Shanghai

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,081 reviews
Grand Hyatt Shanghai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (CNY 120 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 318 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 100CA Cantonese
  • 100CA Steakhouse
  • Dining Room
  • Living Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 318 per person
  • Airport shuttle fee: CNY 850 per vehicle (return, maximum occupancy 6)
  • Self-parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Shanghai
Park Hyatt Shanghai Hotel
Shanghai Park Hyatt
Hyatt Shanghai
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Park Hyatt Shanghai Hotel
Park Hyatt Shanghai Shanghai
Park Hyatt Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Park Hyatt Shanghai?

Park Hyatt Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Shanghai?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Park Hyatt Shanghai on 1 Apr 2025 start from AU$485.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Shanghai?

Yep, Park Hyatt Shanghai has a self car park for CNY 120 per day. Onsite parking is limited.

Is there a spa on site at Park Hyatt Shanghai?

Yep, there is an onsite spa at Park Hyatt Shanghai. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Park Hyatt Shanghai have a pool?

Park Hyatt Shanghai has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Park Hyatt Shanghai?

Park Hyatt Shanghai features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, 24-hour room service and espresso makers.

What makes Park Hyatt Shanghai a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Park Hyatt Shanghai.

Is Park Hyatt Shanghai family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Park Hyatt Shanghai is a hit with families.

Are there hot tubs in the rooms at Park Hyatt Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt Shanghai serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Shanghai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Park Hyatt Shanghai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Shanghai?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Park Hyatt Shanghai?

No, pets and service animals are not allowed.

Park Hyatt Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 254 reviews
Rating 8 - Good. 72 out of 254 reviews
Rating 6 - Okay. 14 out of 254 reviews
Rating 4 - Poor. 4 out of 254 reviews
Rating 2 - Terrible. 1 out of 254 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chenwei, Milpitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Chun Kwok Alan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view. A bit too expensive but in general good. 16 years certain area needs upgraded
Stayed 5 nights in Nov 2024

10/10 Excellent

Shona E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 6 nights in Apr 2024

10/10 Excellent

Luis

Business traveller
Stayed 1 night in Jun 2024

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of shanghai magnificent skyline.
Stayed 5 nights in May 2024

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel ..
This is the first time in this hotel and the experience was GREAT .. normally book in Jinmao building .. but staff .. make me feel like a king.. thank Anna and all the team .. you did a great job .. see you next time
Stayed 4 nights in Apr 2024

8/10 Good

Moon Fun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view is terrific
Stayed 3 nights in Mar 2024

8/10 Good

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
very austere and low key interior. quiet and nonchalant. expensive in hotel lounge and bars
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the World
Exceptional hotel at the vey top of one of the world’s most iconic buildings. Everything about this place was exceptional and of the highest standard including the staff. If you want absolute luxury, you wont be disappointed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at
During a one-night stay at this hotel while in transit from Japan, we were treated to breathtaking nighttime views, with our room overlooking the Shanghai Pearl Tower, adding an extra layer of specialness to our stay. The overall experience was enjoyable, with smooth check-in and check-out processes, and exceptional service from the breakfast staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Haibing, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest hotel I have ever stayed. Very nice bund view.
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Did not meet my Park Hyatt expectations
I was a bit underwhelmed when I entered my room. I had booked King with river view. The interior finishes definitely need some upgrades, the bath tub had visible rust, as well as other bathroom finishings. The furniture also needs some updating. But the selling point of the Park Hyatt is the view, that did not disappoint. Amazing view to wake up to.
Stayed 2 nights in Nov 2021

10/10 Excellent

Marek

Liked: Property conditions & facilities
Exactly what you would expect from a 5-star hotel
Great location with amazing views, professional service and room of a very satisfying standard. I only wish the bed was a bit softer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My definition of luxury, this hotel strikes the perfect balance of elegance and simplicity. Rooms are tastefully decorated with all the amenities your'd come to expect from a 5 star hotel including automatic black out curtains and one touch lighting control. The views from this hotel is one of the best in town. Only downside is that it's a bit of a maze for first time visitors.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. I think it is in the top ten of anything I've visited. The service was excellent, the room and view incredible and the pool was outstanding.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the clouds
I loved living amongst the clouds. The room is fabulous, windows very clean and what a view. The bed was comfy, the bathroom delicious! The absolute best was the gorgeous pool on floor 85. Wow! The best views in Shanghai!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff speak little English and the service is poor
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building is increible and the rooms are just as nice
Stayed 3 nights in Jul 2019

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We came here after we stayed at Four Seasons Pudong a month before. I liked the hospitality shown at Four Seasons Pudong so I thought Park Hyatt will offer the same services. Check in was quick and easy but I have a few opinions about the actual rooms. Things seem to be dated and it seemed that Park Hyatt wanted to achieve a minimalist design but details had shown me that people have not been taking care of the amenities. Design language is all over the place and elements didn’t fit in with each other. Also the staff did not seem to be as attentive as other hotels’ staff members. Overall, I would say the view is fantastic, amenities are as you expect but I think the staff need to be more caring.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with
The hotel is located on the 79th to the 93rd floors of the world financial center and is currently the second highest hotel in the world. We stayed in a 1 King Bed (Bund View) room and the views were memerising. Our room wasn't ready when we tried to check so the concierge gave us a complimentary breakfast for the duration of our stay which was really nice of them for no fault of theirs. The staff were welcoming and we were always greeted with a smile and a hello. The room was very high tech and really interesting, particularly the toilet. Would recommend to anyone.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019