Pudong Shangri-La, Shanghai (Shanghai, CHN): Reviews & Deals from AU$226

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Luxury Shanghai hotel in Downtown Shanghai with 6 restaurants

Where to?

Dates

February 2025

March 2025

Suite, 2 Single Beds (River Wing Lujiazui Suite) | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Bar
Pool
Spa
24/7 front desk
Breakfast available

includes taxes & fees

23 Feb - 24 Feb

Explore the area

33 Fu Cheng Road, Pudong, Shanghai, 200120

Shanghai World Financial Center
‪5 min walk‬
Former French Concession
‪11 min walk‬
The Bund
‪11 min walk‬
Shanghai (PVG-Pudong Intl.)
‪44 min drive‬

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Premier 1 King

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Sofa bed

Separate bedroom

Blackout curtains

Premium bedding

54 sq m
City view
Sleeps 3
1 King Bed

Grand Tower Premier 2 Twin

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Sofa bed

Separate bedroom

Blackout curtains

Premium bedding

64 sq m
City view
Sleeps 3
2 Single Beds

River Wing Horizon Club Room 2 Twins

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Down duvet

Premium bedding

Separate bedroom

41 sq m
City view
Sleeps 3
2 Single Beds

River Wing Horizon Bund Room 1 King

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

41 sq m
River view
Sleeps 3
1 King Bed

Grand Tower Horizon Executive 1 King

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

45 sq m
City view
Sleeps 2
1 King Bed

Grand Tower Grand Bund View Suite King

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

64 sq m
River view
Sleeps 3
1 King Bed

Grand Tower Skyline Room 1 King

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

45 sq m
City view
Sleeps 2
1 King Bed

River Wing Horizon Club Room 1 King

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

41 sq m
City view
Sleeps 3
1 King Bed

Grand Tower Pearl Bund View Suite King

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

94 sq m
River view
Sleeps 3
1 King Bed

River Wing Horizon Suite 1 King

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

82 sq m
City view
Sleeps 3
1 King Bed

River Wing Horizon Suite 2 Twins

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

82 sq m
City view
Sleeps 3
2 Single Beds

River Wing Horizon Bund Room 2 Twins

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

41 sq m
River view
Sleeps 3
2 Single Beds

Grand Tower Skyline Room 2 Twins

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

45 sq m
City view
Sleeps 2
2 Single Beds

Grand Tower Horizon Premier Suite 2Twins

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

80 sq m
City view
Sleeps 3
2 Single Beds

Grand Tower Horizon Premier Bund 1 King

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

54 sq m
River view
Sleeps 3
1 King Bed

Suite (Specialty, River Wing)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

203 sq m
City view
Sleeps 3
1 King Bed

Presidential Suite (Grand Tower)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

201 sq m
City view
Sleeps 3
1 King Bed

Executive Room, 2 Single Beds (Grand Tower Horizon)

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

45 sq m
City view
Sleeps 2
2 Single Beds

Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

Highlights

Separate dining area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

Separate bedroom

120 sq m
City view
Sleeps 3
1 King Bed

Suite, 1 King Bed (River Wing Huangpu Suite)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

162 sq m
City view
Sleeps 3
1 King Bed

Suite, 2 Single Beds (River Wing Lujiazui Suite)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

162 sq m
City view
Sleeps 3
2 Single Beds

Grand Suite (Grand Tower, Diplomat)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Pillow menu

Blackout curtains

148 sq m
City view
Sleeps 3
1 King Bed

Grand Tower Executive Room 1 King

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

45 sq m
City view
Sleeps 2
1 King Bed

Grand Tower Executive Room 2 Twins

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

45 sq m
City view
Sleeps 2
2 Single Beds

River Wing Deluxe Room 1 King

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

41 sq m
City view
Sleeps 3
1 King Bed

River Wing Deluxe Room 2 Twins

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

41 sq m
City view
Sleeps 3
2 Single Beds

River Wing Deluxe Bund View 1 King

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

41 sq m
River view
Sleeps 3
1 King Bed

River Wing Deluxe Bund View 2 Twins

Highlights

Air conditioning

Connecting rooms available

Pillow menu

Blackout curtains

Separate bedroom

Down duvet

Egyptian cotton bed sheets

41 sq m
River view
Sleeps 3
2 Single Beds

River Wing Deluxe Bund Twin

Sleeps 2
2 Single Beds

River Wing Horizon Club King

Sleeps 3
1 King Bed

River Wing Horizon Suite King

Sleeps 3
1 King Bed

Grand Tower Skyline Twin Room

Sleeps 2
2 Single Beds

River Wing B.Duck Component Room

Sleeps 4
1 King Bed and 2 Single Beds

River Wing Horizon Bund King

Sleeps 3
1 King Bed

River Wing Deluxe King

Sleeps 2
1 King Bed

Grand Tower Executive Twin

Sleeps 2
2 Single Beds

River Wing Deluxe Twin

Sleeps 2
2 Single Beds

Grand Tower B.Duck Family Theme Room

Sleeps 2
1 King Bed and 1 Double Sofa Bed

River Wing Deluxe Bund King

Sleeps 3
1 King Bed

Grand Tower Pearl Bund View Suite King

Sleeps 3
1 King Bed

Grand Tower Premier Twin Room

Sleeps 2
2 Single Beds

Grand Tower Premier King Room

Sleeps 3
1 King Bed

River Wing Octonauts Theme Room

Sleeps 3
1 King Bed

Grand Tower Grand Bund View Suite King

Sleeps 3
1 King Bed

Grand Tower Horizon Executive King

Sleeps 2
1 King Bed

Grand Tower Skyline King

Sleeps 2
1 King Bed

Grand Tower Horizon Premier Bund King

Sleeps 3
1 King Bed

River Wing Horizon Bund Twin

Sleeps 2
2 Single Beds

River Wing Horizon Suite Twin

Sleeps 2
2 Single Beds

Grand Tower Executive King

Sleeps 2
1 King Bed

Similar properties

Pool
Hot tub
Parking included
Free WiFi

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About the area

Shanghai

A luxury stay in Shanghai awaits you at Pudong Shangri-La, Shanghai. Within just a 15-minute stroll, you'll find The Bund and Shanghai Tower. Highlights at this hotel include 6 restaurants, 2 indoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, sports massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, YICAFE, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, Hot tub and steam room. Business amenities include 12 meeting rooms, a conference centre, and a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 5-property class Downtown Shanghai hotel include Oriental Pearl Tower and Nanjing Road Shopping District.

What's nearby

The Bund - 11 min walk
Shanghai Tower - 12 min walk
Oriental Pearl Tower - 14 min walk
Yu Garden - 5 min drive
Nanjing Road Shopping District - 6 min drive

Getting around

Lujiazui Station - 9 min walk
Shanghai South Railway Station - 15 min drive
Pudong International Airport (PVG) - 44 min drive

Restaurants

‪桂花楼 - ‬1 min walk
‪星巴克 - ‬4 min walk
‪炉边情谈 - ‬3 min walk
‪Hooters - ‬2 min walk
‪翡翠36酒吧 - ‬3 min walk

About this property

Pudong Shangri-La, Shanghai

Luxury Shanghai hotel in Downtown Shanghai with 6 restaurants

As a guest of Pudong Shangri-La, Shanghai, you'll find a full-service spa, 2 indoor swimming pools, an outdoor tennis court, and a health club. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. A hot tub, a steam room, and multilingual staff are also featured at the luxury Pudong Shangri-La, Shanghai.

This 5-star Shanghai hotel is smoke free.

950 guestrooms or units

36 levels

2 buildings

6 dining venues

Conference rooms

Built in 1998

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Gift shop

Beauty salon

Lift

No smoking on site

Bar or lounge

Coffee shop

Pudong Shangri-La, Shanghai offers 950 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Malay, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Limited on-site parking
Onsite parking includes off-street options

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 255 for adults and CNY 255 for children
6 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining

Restaurants on site

Gui Hua Lou
Jade on 36 Restaurant
Sushi by YISEA
YICAFE
YISEA

Things to do

2 indoor pools
Full-service spa
Health club
Outdoor tennis court
Spa tub
Steam room

Family friendly

2 indoor pools
Children's toys
Lifeguards on site

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

12 meeting rooms
Business centre
Conference centre

Outdoors

On the waterfront

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (80 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Pillow menu

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

23-inch TV with cable/satellite channels

Food and drink

24-hour room service
Free bottled water
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Pudong Shangri-La, Shanghai

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 408.0 per night.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CNY 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 255 for adults and from CNY 255 for children
A late check-out fee will be charged
Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pudong Shangri-La

Pudong Shangri-La Hotel

Pudong Shangri-La Hotel Shanghai

Pudong Shangri-La Shanghai

Shangri-La Pudong

Pudong Shangri La Hotel Shanghai

Pudong Shangri-La Shanghai Hotel Shanghai

Shangri La Shanghai

Pudong Shangri-La East Shanghai Hotel

Pudong Shangri La

Pudong Shangri La, Shanghai

Pudong Shangri La East Shanghai

Pudong Shangri-La, Shanghai Hotel

Pudong Shangri-La, Shanghai Shanghai

Pudong Shangri-La, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pudong Shangri-La, Shanghai?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Pudong Shangri-La, Shanghai on 23 Feb 2025 start from AU$226.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pudong Shangri-La, Shanghai?

Onsite parking is limited.

Is there a spa on site at Pudong Shangri-La, Shanghai?

Yep, there is an onsite spa at Pudong Shangri-La, Shanghai. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Pudong Shangri-La, Shanghai have a pool?

Pudong Shangri-La, Shanghai has 2 indoor swimming pools. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai features 2 indoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Pudong Shangri-La, Shanghai a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pudong Shangri-La, Shanghai.

Does Pudong Shangri-La, Shanghai serve breakfast?

Yeah, buffet breakfast is served weekdays between 6:00 AM and 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pudong Shangri-La, Shanghai?

No, Pudong Shangri-La, Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Pudong Shangri-La, Shanghai?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pudong Shangri-La, Shanghai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pudong Shangri-La, Shanghai?

No, pets and service animals are not allowed.

Pudong Shangri-La, Shanghai Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

PARVIZ

19 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Torunn

Business traveller

17 Nov 2024

Liked: Staff & service, amenities, property conditions & facilities

Love staying at this hotel! Enjoy walking along the river in the morning in the park nearby and enjoying the famous night light views! The hotel is excellent and I feel very safe!

Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos, Miami

Business traveller

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay. Close to train station. Very convenient

Stayed 2 nights in Nov 2024

8/10 Good

Mike

Business traveller

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Castle

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central of Shanghai. The hotel is beautiful, sits right on the river with beautiful window view and close to many shopping centers and restaurants. Stuff was super nice and helpful. They even have umbrellas to loan out for free on the raining days. The Sisea sushi was excellent, so does the buffet.

Stayed 3 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with partner

10 Nov 2024

Liked: Staff & service, amenities, property conditions & facilities

Awesome property with great views of the Bund

Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

3 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with partner

30 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

The hotel itself was quite pleasant. However, the breakfast area can become overcrowded, making it difficult to find a seat.

Stayed 1 night in Oct 2024

10/10 Excellent

John, San Ramon

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff, walking distance to Riverside walking.

Stayed 2 nights in Oct 2024

10/10 Excellent

Bee Leng

Travelled with family

29 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient place to stay. Staff are very nice and polite. A very nice place to stay .

Stayed 1 night in Oct 2024

10/10 Excellent

Xiaowei

24 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and view

Stayed 1 night in Oct 2024

10/10 Excellent

Sergio Ricardo Liporace, Singapore

23 Oct 2024

Liked: Staff & service, property conditions & facilities

Excellent service

Stayed 4 nights in Aug 2024

10/10 Excellent

Eloy, Cutler Bay

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

19 Oct 2024

Liked: Staff & service, room comfort

Too expensive, not clean, didn't return my suit.

I paid for the "Horizon club" Bund River View. It was cool but definitely not worth $400 per night. A large chunk of the price is for the excelled breakfast buffet, so take advantage if that. It was Very Good! The room was wide, but narrow. The TV was in the most inconvenient location, partially blocking the view. It should be mounted up and out of the way, but it's literally Bolted to the table and the table is Bolted to the floor... so you can't move it. It just swivels. The carpets were pretty disgusting. Multiple stains and discoloration. The room decor was old fashioned and not modernized at all. The bed was great. However, the bathroom was too small. Very awkward design. Supposedly being in the Horizon Club includes one free "pressing".... but that is NOT the same as dry cleaning. I gave them my suit, and the next day they returned it saying they won't clean it because they found a tiny hole in it.? I assumed it was my complete suit, but when I arrived in a different city, I realized that they did NOT return my pants or tie! Why! I asked them specifically during checkout if there's any extra costs for my checkout, and the lady assured me "no". Apparently that was bogus. When we called them, they explained that I didn't pay $23 for the pants, so they held it hostage. Why didn't they tell me this during checkout!? Why didn't they tell me this when they returned my suit coat??? Zero logic. We had to pay extra to have my pants delivered across China. Not worth it!

Stayed 2 nights in Oct 2024

8/10 Good

Ai Li

Travelled with partner

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I will coming back

Stayed 7 nights in Oct 2024

8/10 Good

thi mai anh

14 Oct 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

Trina

Travelled with group

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this place and would definitely go back. It is in a super convenient locations.

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good

Stayed 3 nights in Sep 2024

10/10 Excellent

Tiziano, Scarsdale

Travelled with family, Travelled with family and small children

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful.

Stayed 4 nights in Sep 2024

10/10 Excellent

Li

29 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

ARMANDO

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

19 Sept 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Xiao Feng

Travelled with partner

17 Sept 2024

Liked: Amenities

Not as good as Jiang An Shangri-La overall.

Stayed 1 night in Sep 2024

10/10 Excellent

Sandeep, St. Johns

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Stayed 1 night in Sep 2024

10/10 Excellent

nathan

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this place was amazing

Stayed 2 nights in Sep 2024

Pudong Shangri-La, Shanghai

Photo gallery for Pudong Shangri-La, Shanghai

Reviews

Popular amenities

Explore the area

Room options

View all photos for Grand Tower Premier 1 King

Grand Tower Premier 1 King

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View all photos for Grand Tower Premier 2 Twin

Grand Tower Premier 2 Twin

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View all photos for River Wing Horizon Club Room 2 Twins

River Wing Horizon Club Room 2 Twins

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View all photos for River Wing Horizon Bund Room 1 King

River Wing Horizon Bund Room 1 King

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View all photos for Grand Tower Horizon Executive 1 King

Grand Tower Horizon Executive 1 King

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View all photos for Grand Tower Grand Bund View Suite King

Grand Tower Grand Bund View Suite King

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View all photos for Grand Tower Skyline Room 1 King

Grand Tower Skyline Room 1 King

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View all photos for River Wing Horizon Club Room 1 King

River Wing Horizon Club Room 1 King

Highlights

View all photos for Grand Tower Pearl Bund View Suite King

Grand Tower Pearl Bund View Suite King

Highlights

View all photos for River Wing Horizon Suite 1 King

River Wing Horizon Suite 1 King

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View all photos for River Wing Horizon Suite 2 Twins

River Wing Horizon Suite 2 Twins

Highlights

View all photos for River Wing Horizon Bund Room 2 Twins

River Wing Horizon Bund Room 2 Twins

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View all photos for Grand Tower Skyline Room 2 Twins

Grand Tower Skyline Room 2 Twins

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View all photos for Grand Tower Horizon Premier Suite 2Twins

Grand Tower Horizon Premier Suite 2Twins

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View all photos for Grand Tower Horizon Premier Bund 1 King

Grand Tower Horizon Premier Bund 1 King

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View all photos for Suite (Specialty, River Wing)

Suite (Specialty, River Wing)

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View all photos for Presidential Suite (Grand Tower)

Presidential Suite (Grand Tower)

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View all photos for Executive Room, 2 Single Beds (Grand Tower Horizon)

Executive Room, 2 Single Beds (Grand Tower Horizon)

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View all photos for Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

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View all photos for Suite, 1 King Bed (River Wing Huangpu Suite)

Suite, 1 King Bed (River Wing Huangpu Suite)

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View all photos for Suite, 2 Single Beds (River Wing Lujiazui Suite)

Suite, 2 Single Beds (River Wing Lujiazui Suite)

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View all photos for Grand Suite (Grand Tower, Diplomat)

Grand Suite (Grand Tower, Diplomat)

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View all photos for Grand Tower Executive Room 1 King

Grand Tower Executive Room 1 King

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View all photos for Grand Tower Executive Room 2 Twins

Grand Tower Executive Room 2 Twins

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View all photos for River Wing Deluxe Room 1 King

River Wing Deluxe Room 1 King