6/10 Okay
Verified traveller
14 June 2020
Liked: Property conditions & facilities
It’s more like a busy family hotel (kids running at lounge/restaurant/room upstairs) than a luxury mindful get away like it is advertised. Tell from hotel staffs face, it’s probably short of manpower and long working hours that everyone looks very tired. They tried to provide nice service but just too overwhelmed. Except the room is spacious, nothing else is luxury. Wedding ceremony in the afternoon and construction noises near by (from 8 am Sunday morning) ruin the entire stay. The miscommunication (housekeeper knock wrong door/phone calls from reception) further disrupt my private time. Not worth to pay extra for executive room ,the executive lounge is really disappointed even the basic cleanliness standard and was given a room at the lowest floor though I explain I’m very much need quietness (executive floor at 10th but said it’s full so given a room at 3rd)
Verified traveller
Stayed 1 night in Jun 2020