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Coral sea Holiday Resort & Aqua park

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coral sea Holiday Resort & Aqua park

6 restaurants, breakfast, lunch, dinner served; international cuisine
2 outdoor pools, pool umbrellas, pool loungers
Children's play area - outdoor
Room (Kids Den) | View from room
Body treatments, body wraps, body scrubs, facials

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • On private beach
    On private beach
  • Room service
    Room service

Explore the area

Map
El Salam Road, Nabq Bay, Sharm El Sheikh, South Sinai Governorate
  • Nabq Bay
    4 min drive
  • Rehana Beach
    7 min drive
  • Nabq Protected Area
    8 min drive
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    11 min drive

Room options

View all photos for Room (Swim- up)

Room (Swim- up)

Room (Swim- up)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (Egyptians and Residence only )

Minibar, in-room safe, free WiFi, bed sheets

Family Room (Egyptians and Residence only )

Highlights

Furnished balcony or patio
Air conditioning
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Garden View

Minibar, in-room safe, free WiFi, bed sheets

Standard Room, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Kids Den)

Room (Kids Den)

Room (Kids Den)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard room for Egyptians and Residents only

Minibar, in-room safe, free WiFi, bed sheets

Standard room for Egyptians and Residents only

Highlights

Furnished balcony or patio
Air conditioning
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Sea View

Minibar, in-room safe, free WiFi, bed sheets

Standard Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Day bed
Separate bedroom
Private bathroom
  • 48 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, free WiFi, bed sheets

Family Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jacuzzi room

Jacuzzi room

Jacuzzi room

Highlights

Furnished balcony or patio
Air conditioning
LCD TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Sharm El Sheikh

A luxury stay in Sharm El Sheikh awaits you at Coral sea Holiday Resort & Aqua park. You'll be 2.9 km (1.8 mi) from Nabq Bay and 3.3 km (2.1 mi) from Rehana Beach. Highlights at this all-inclusive hotel include 6 restaurants, 2 outdoor swimming pools and a private beach. .A day of pampering can include body wraps and mani/pedis. The buffet restaurant, DINE AROUND, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free water park, gym, lazy river and outdoor tennis court. Additionally, you'll find a sauna, a children's swimming pool and a snack bar/deli. Free on-the-go breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 5-property class Sharm El Sheikh hotel include SOHO Square and Shark's Bay.

What's nearby

  • Nabq Bay - 4 min drive - 2.8 km
  • Rehana Beach - 7 min drive - 6.5 km
  • Nabq Protected Area - 8 min drive - 5.5 km
  • SOHO Square - 12 min drive - 11.8 km
  • Domina Coral Bay Congress Centre - 20 min drive - 19.3 km

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 11 min drive

Restaurants

  • ‪ماكدونالدز - ‬3 min walk
  • ‪برجر كنج - ‬8 min walk
  • ‪دجاج كنتاكى - ‬3 min walk
  • ‪TGI Fridays - ‬5 min walk
  • ‪Рыбный Ресторан - ‬14 min walk

About this property

Coral sea Holiday Resort & Aqua park

Luxury hotel on the beach, with 2 outdoor swimming pools
Coral sea Holiday Resort & Aqua park is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Coral sea Holiday Resort & Aqua park for summer fun including 2 outdoor swimming pools, a complimentary water park and a lazy river.

Free breakfast is served daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.

  • 484 guestrooms or units
  • 3 levels
  • 14 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Built in 2007
  • To-go breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Coral sea Holiday Resort & Aqua park offers 484 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. LCD televisions are featured in guestrooms.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BAMBOO
  • DINE AROUND
  • SARI
  • VILLAGE DINER

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in an ''Egyptians and Residents Only'' room category must present proof of residency at check-in. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Coral sea Holiday Resort & Aqua park

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Coral Sea Holiday Village Hotel Sharm El Sheikh
Coral Sea Holiday Village Hotel
Coral Sea Holiday Village Sharm El Sheikh
Coral sea Holiday Resort Aqua park Sharm el Sheikh
Coral Sea Holiday Resort Sharm El Sheikh
Coral Sea Holiday Sharm El Sheikh
Coral Sea Holiday
Coral sea Holiday Resort Aqua park
Coral sea Holiday Aqua park Sharm el Sheikh
Coral sea Holiday Aqua park
Coral Sea Holiday & Aqua Park
Coral sea Holiday Resort Aqua park
Coral sea Holiday Resort & Aqua park Hotel
Coral sea Holiday Resort Aqua park All Inclusive
Coral sea Holiday Resort & Aqua park Sharm El Sheikh
Coral sea Holiday Resort & Aqua park Hotel Sharm El Sheikh

Frequently asked questions

What is the cancellation policy at Coral sea Holiday Resort & Aqua park?

Coral sea Holiday Resort & Aqua park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Coral sea Holiday Resort & Aqua park?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Coral sea Holiday Resort & Aqua park on 1 Dec 2024 start from AU$183.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Coral sea Holiday Resort & Aqua park?

Yep, Coral sea Holiday Resort & Aqua park has a free self car park.

Are there any beaches close to Coral sea Holiday Resort & Aqua park?

The closest beach to Coral sea Holiday Resort & Aqua park is Naama Bay Beach (17.8 km).

Does Coral sea Holiday Resort & Aqua park have a pool?

Coral sea Holiday Resort & Aqua park has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Coral sea Holiday Resort & Aqua park have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Coral sea Holiday Resort & Aqua park?

Coral sea Holiday Resort & Aqua park features a private beach, 2 poolside bars and 2 outdoor pools.

What makes Coral sea Holiday Resort & Aqua park a romantic place to stay?

Beachfront dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Coral sea Holiday Resort & Aqua park.

Is Coral sea Holiday Resort & Aqua park family-friendly?

You bet! With amenities such as a children's pool, a playground and free water park access, it's no surprise that Coral sea Holiday Resort & Aqua park is a hit with families.

Does Coral sea Holiday Resort & Aqua park serve breakfast?

Yep, free on-the-go breakfast is offered daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Coral sea Holiday Resort & Aqua park?

No, Coral sea Holiday Resort & Aqua park does not offer an airport shuttle service.

Is there a bar or restaurant at Coral sea Holiday Resort & Aqua park?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Coral sea Holiday Resort & Aqua park?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Coral sea Holiday Resort & Aqua park?

No, pets and service animals are not allowed.

Coral sea Holiday Resort & Aqua park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rudina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked everything, service, food, entertainment. The only thing that they lacked was a biger warm pool. The warm pool they had it was more kids pool.
Stayed 5 nights in Feb 2024

10/10 Excellent

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Much more then we have expected. We had the best holiday ever .Great place to stay , food choices are incredible, swimming pools are great.Everything was just perfect !

10/10 Excellent

Moein, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
April 23 Very good value for money
Stayed 9 nights in Mar 2023

4/10 Poor

jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were ignorant. Think it’s because we only stayed 1 night. Disappointed.
Stayed 1 night in Mar 2023

10/10 Excellent

Sarim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel
Amazing stay and facilities were great, and the staff were so friendly especially with the kids.
Stayed 7 nights in Feb 2023

2/10 Terrible

Ismail

Stayed 2 nights in Dec 2022

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized rooms. Well kept grounds. Swimming pools were fantastic. Food was just ok, got a bit tired of it after a few days.
Stayed 7 nights in Nov 2022

4/10 Poor

LaTasha Lynetta, El Paso

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
First, I will say that this is a trip that I had planned for my son's 10th birthday. Upon checking in, it didn't feel welcoming as I was not greeted by the front desk clerk. The rooms were okay and the upkeep of the outside of the property was well-maintained; however, the food selection, food taste, food variety, and drinks were all very poor. I paid for all inclusive and I had to find food outside the property to be satisfied. At breakfast one morning, I asked for orange juice, and I was brought an orange drink. I was told that I had to pay if I wanted fresh orange juice. I even tried to order room service, because it seemed as if you pay for the food, the food would be better, but ordering room service was very frustrating because the person taking my order could not even understand me. This entire stay was very frustrating. Every restaurant that they had was a total disappointment, literally. Even for my son's birthday, reception called me a day prior because they knew I was disappointed. They informed me that they would provide a complimentary birthday cake for my son's birthday, and when I called requesting it the day of, that became another issuer, so we went off property to eat and celebrate. If you want a peaceful place to go that has horrible food and drinks with limited activities, then this is the place for you. Other than that, I would not recommend. Someone in management should be giving me some form of refund, seriously!
Stayed 6 nights in Aug 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel lovely staff and grounds
Stayed 14 nights in May 2022

8/10 Good

natalia, lawndale

Stayed 7 nights in May 2022

4/10 Poor

Inzamaam

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2022

8/10 Good

MISS Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort far of city centre cheaper rooms best
Beautiful location and one of the biggest and better resorts in Sharm to stay at - access to the Aqua Park across a wide road is included for free too. We used the childrens water slide on site for my 4 year old son so did not use the water park ourselves. The rooms were nice and spacious with average noisy a/c system however my booking turned out as 2 single beds put together instead of a double as specifically stated on the booking which was fine on this occasion although paid extra for. The resorts main restaurant and pizzeria were the only ones we went to. Food options I would advise against the all inclusive option if like me you are not an alcohol drinker as drinks in this hotel were basically coke or 7up, hot drinks or foul squash. The large buffet was available for all 3 meal times. The big let down was a severe lack of fresh juices of any kind and fresh fruit at breakfast which is an essential for me whilst on holiday and waiter or table service was difficult to get albeit very good if you could get any. The Rooms were ok although the pool to the swim up rooms in the last week of Oct were quite cold - much warmer and nicer in the sea so a bit redundant. My son easily opened the patio and gate to pool all by himself just lucky he wore his lifejacket at all times. We were isolated in block 9 until the last day so had the room side pool to ourselves which was very nice indeed. We experienced a shower blockage which was cleared promptly but then reoccurred.
Scenic with breeze
Stayed 7 nights in Oct 2021

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

TURKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Aug 2021

2/10 Terrible

Obada

Disliked: Staff & service
Treatment is more important than the place
Very bad reception with bad services Workers are very rude, they dont have any respect for the client, they were telling me rgat they dont work with hotels.com and they wanna make me new bookinng to take more money and when i threatened them with the police they immediately said that they received the booking.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel , and Best staff
Stayed 2 nights in Jun 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We really enjoyed our stay at coral sea holiday, All the staff are so friendly and professional , very tasty food , the room was clean , comfortable and sanitized . We enjoyed the sun , beach , pools and the interesting shows at night Thanks coral sea holiday for everything Highly recommended ❤️
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room, food and wait staff. Everyone was very helpful and kind.
Stayed 3 nights in Jan 2020

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation
It is not technically in Sharem, but a few miles north of the city, in an area full of similar resorts. We stayed during Winter Break, and the hotel was not busy at all. About 50% occupancy. You are being treated very well. Egyptian hospitality at its greatest. The facility is very well taken care of and maintained. There are many pools, some are heated, some not. There is a private beach with a beautiful dock extending into the sea. In between, there are beautiful gardens, and the landscaping is remarkable (it is in the desert). The room was spacious, clean, and the beds were one of the most comfortable I have experienced. The shower is huge, and fun to use. We had a room with an exit to a private pool (not heated), but the small balcony to the private room was a beautiful add on. Food is OK. Nothing special, but tastes good, and the variety is big. You can basically eat at any time of the day, and there is plenty to choose from. After a few days, it is kinda of the same food, but for a 4-day vacation it was still interesting enough. We heard that some guests stay for a week or more. I must say that if I had to stay that long, I'd probably get bored from the food. Most of the guests were Italian and Russian/Ukrainian families. The staff can communicate well in English, and these languages. There's entertainment team, called "Animation Team", personally it is not my favorite part, but seems like they were doing a good job
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Management to save money to the hotel Front disk reception staff not qualified to deal with problem not patient with customer House keeping not supply enough shampoo,soap,tissue In room mosquito other insects Club car drivers most time not cooperative to pick up my family ,plaming ,driving too fast ,unsafe Most of staff aggressive unfriendly except restaurant staff I bay extra money 125 dollers for child13 year of age considerd as adult in resort but according to Expedia reservation she is as child Wi fi limited to 1 giga but according to Expedia it is free WiFi I think to improve service and staff by looking for guest happenes , comfort priority rather than saving money in the long run
Stayed 5 nights in Aug 2018

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely place to stay for few days.

8/10 Good

eman , egypt

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
didn't got my booked room which was garden view
I was really disappointed when i entered my room no 14202 as it was facing a red building (I thought it was the staff block), with no garden view as was booked through Expedia. Calling the reception, I was told that even if the selling company sold a view but the hotel doesn't guarantee that. After explaining that it’s not only about the bad view, but the room furniture, smell (as if were not opened for a long time) & the room itself seems needs renovation & not as shown in the photos. The same for the block where my room was located. After some waste time, i was shown another one, that was better , but in the same old block & also not as expected from a 5 star hotel. I decided not to waste more time of my first day .so i took the other one (14236) & I booked many trips out of the hotel, even most of meals to avoid the poor room My opinion is I could get a similar room in another hotel for less than what was paid It was less than my expectation. But I decided to pay this amount to get a better room, as I’m used to have my reservation at Fairmont & four season hotels Apart from the low standard room & block, the hotel itself was really great & the staff too was so friendly i've some photo of my second room which was better than the first one , but they are not of the type that could be concluded here

10/10 Excellent

valérie

Liked: Staff & service
Très bel hôtel avec de beaux espaces verts et belles piscines,tout est très propre, belle plage mais baignade au bout d'un ponton car pas de profondeur en partant de la plage Nourriture plus que correcte Tout le personnel était à nos petits soins
Stayed 7 nights in Apr 2023

10/10 Excellent

Emilie

Stayed 7 nights in Mar 2023

8/10 Good

Frank Tore

Stayed 7 nights in Jan 2023