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Steigenberger Alcazar

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Steigenberger Alcazar

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
Minibar, in-room safe, desk, blackout curtains
7 restaurants, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Room service
    Room service

Explore the area

Map
Nabq Bay, Sharm El Sheikh, South Sinai Governorate
  • Nabq Bay
    10 min walk
  • Nabq Protected Area
    6 min drive
  • Rehana Beach
    9 min drive
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    14 min drive

Room options

View all photos for Deluxe Room (Family, Garden)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Garden)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Family, Pool)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Pool)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Family, Swim-Up)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Swim-Up)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

Highlights

Balcony or patio
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Sofa bed
  • 216 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Balcony or patio
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
  • 141 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room with Partial Sea View

Superior Room with Partial Sea View

Superior Room with Partial Sea View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 110 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Sofa bed
Blackout curtains
  • 92 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Garden)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Partial Sea View (Family)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Partial Sea View (Family)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 58 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room (Pool)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Pool)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room Swim-Up

Minibar, in-room safe, desk, blackout curtains

Superior Room Swim-Up

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Sharm El Sheikh

A luxury stay in Sharm El Sheikh awaits you at Steigenberger Alcazar. You'll be within a 10-minute walk of Nabq Bay and 3.2 km (2 mi) from Nabq Protected Area. Highlights at this beachfront hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The theme restaurant, Zohreya, serves Mediterranean cuisine and is open for dinner. With 3 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and outdoor tennis court. Business amenities include a conference centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Sharm El Sheikh hotel include SOHO Square and Shark's Bay.

What's nearby

  • Nabq Bay - 10 min walk
  • Nabq Protected Area - 6 min drive
  • SOHO Square - 15 min drive
  • Shark's Bay - 18 min drive
  • Domina Coral Bay Congress Centre - 25 min drive

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 14 min drive

Restaurants

  • ‪ماكدونالدز - ‬3 min drive
  • ‪برجر كنج - ‬3 min drive
  • ‪دجاج كنتاكى - ‬3 min drive
  • ‪TGI Fridays - ‬3 min drive
  • ‪Бар У Баса - ‬5 min walk

About this property

Steigenberger Alcazar

Luxury hotel on the beach, with 3 outdoor swimming pools
Some rates at Steigenberger Alcazar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Steigenberger Alcazar, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants and 7 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.

  • 610 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 3 bars by the pool
  • 7 coffee shops
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
Steigenberger Alcazar offers 610 accommodations with minibars and a safe. Rooms open to balconies or patios. 32-inch plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets.

This Sharm El Sheikh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 poolside bars
  • 7 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hama
  • Limoni
  • Rehana
  • Sanafir
  • Zohreya

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.
Breakfast included and half board bookings receive all meals in Zohreya or Rehana restaurants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Steigenberger Alcazar

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Frequently asked questions

What is the cancellation policy at Steigenberger Alcazar?

Steigenberger Alcazar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Alcazar?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Steigenberger Alcazar on 17 Nov 2024 start from AU$534.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Alcazar?

Yep, Steigenberger Alcazar has a free self car park. Onsite parking is limited.

Are there any beaches close to Steigenberger Alcazar?

The closest beach to Steigenberger Alcazar is Naama Bay Beach (19.8 km).

Is there a spa on site at Steigenberger Alcazar?

Yep, there is an onsite spa at Steigenberger Alcazar. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Steigenberger Alcazar have a pool?

Steigenberger Alcazar has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Steigenberger Alcazar?

Steigenberger Alcazar features 3 poolside bars, 3 outdoor pools and 3 hot tubs.

What makes Steigenberger Alcazar a romantic place to stay?

A hot tub and beachfront dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Steigenberger Alcazar.

Is Steigenberger Alcazar family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Steigenberger Alcazar is a hit with families.

Does Steigenberger Alcazar serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Steigenberger Alcazar?

No, Steigenberger Alcazar does not offer an airport shuttle service.

Is there a bar or restaurant at Steigenberger Alcazar?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Steigenberger Alcazar?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Steigenberger Alcazar?

No, pets and service animals are not allowed.

Steigenberger Alcazar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 138 reviews" "
Rating 8 - Good. 19 out of 138 reviews" "
Rating 6 - Okay. 9 out of 138 reviews" "
Rating 4 - Poor. 3 out of 138 reviews" "
Rating 2 - Terrible. 2 out of 138 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aseel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4-night stay at swim-up rooms and truly enjoyed having the pool right in our balcony. It offered great privacy. The hotel over all was nice and as luxurious as promised. The staff are nice and friendly. There is a large selection of food but it could be better. Note to people of color- the majority of guests are white and unfortunately many carry themselves with so much privilege. Not the fault of the hotel, but something to be aware
Stayed 1 night in May 2024

6/10 Okay

samy

ok
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience all in all
Stayed 3 nights in Apr 2024

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter 2024
This is a superb hotel , we had a superior room for 5 nights which had a domed ceiling and large balcony with a sea view . The gardens were beautifully kept and has 3 enormous pools one just for adults . We had no trouble getting a bed by the pools or on the beach . The main restaurant had a good selection but found the food a bit repetative and bland and it is a long way from the food to the outdoor seating terrace . Waiters repeatedly came to the table and asked what we would like to drink but the drinks rarely arrived , there is no self service which would have been much better . The al la cartes were better , but get booked up very quickly. We tried the Lebanese with belly dancing show which was fun . The whole place looks very impressive and we really enjoyed our stay a few minor improvements and it would be perfect x
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach resort. It’s new with spacious and well insulated rooms. The food was very good and I highly recommend opting for the all inclusive option. The beach and multiple pools are perfect and make you feel like you are truly in paradise. Lots of games too - tennis, billiards, corn hole, volleyball, etc. My only negative comment is that they don’t know how to make mixed drinks and the wine is subpar, but everything else was 5 stars.

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing week stay.
Stayed 7 nights in Mar 2024

8/10 Good

Sarah Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, pictures do not do it credit. Staff were so helpful, however the food whilst lots of choice, was very average, notable exception was the Japanese which we enjoyed. However the seafood whilst the location on the beach perfect, gave me a nasty bout of food poisoning which was not ideal. Was I unlucky yes probably but be careful.
Stayed 5 nights in Mar 2024

10/10 Excellent

Richard Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim-up room was great. Effectively with three rooms together we had a private and well- heated pool. Lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Nora

Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It’s our first visit to Sharm after 20 years and the hotel location, structure, furniture and all facilities are amazing. The service is something else, everyone wants to provide you with the best service. We loved all the waiters in the main restaurant and the chiefs. The food is very tasty with so many varieties to please everyone. We loved everything and will definitely come back when we visit Egypt and Sharm again.
Stayed 4 nights in Sep 2023

8/10 Good

KHILNA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great welcoming property with good children activities! The spa is quite over priced, resorts needs more supermarkets and little food stalls outside the premises. We had a slight issue during check in as there was high check in traffic and unfortunately the lady who checked us in barely spoke English and vaguely explained about the hotel, however later on we had a word with the general manager Mr. Moamen and he very patiently listened to us and assisted. Ahmed at the breakfast buffet was helpful and always happy to assist us.
Stayed 3 nights in Aug 2023

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its amasing hotel and stuf ..
The hotel is very nice clean wonderful stuff . The managment needs to give a little affort on the intertaiment section ..it was a poor activeties .
Stayed 3 nights in Jul 2023

10/10 Excellent

Firas, Beirut

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I strongly recommend this hotel for both family and couples
Stayed 6 nights in May 2023

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Azhur

Stayed 7 nights in Oct 2022

10/10 Excellent

Giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic week at the Steigenberger Alcazar amd would highly recommend it to everyone especially the all inclusive option. The resort is quite new and has fantastic facilities whether you are a sport enthusiast or just looking to relax. Personnel is always friendly and helpful and felt pampered throughout my stay. Finally the food at the 5 a la carte restaurants as well as the main one is simply outstanding both in terms of quality and variety (the pastry counter at breakfast is a sight to behold!)
Stayed 7 nights in Aug 2022

8/10 Good

Aldijana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Aldijana

Stayed 2 nights in Jul 2022

10/10 Excellent

Jamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. The facilities and the sea were also amazing. The food and staff at the restaurant were beyond amazing. Thank you mr. Islami and chef Abdulaziz.
Stayed 4 nights in Jul 2022

10/10 Excellent

Aldijana

Stayed 3 nights in Jul 2022

10/10 Excellent

Aldijana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation
Steigenberger Alcazar on of the best hotels i visited from my experience. I went to alot of hotels in different countries but really this hotel is magnificent. They treat you a royal treatment. This hotel is the best because of the management and the staff. They are very helpful and friendly. Starting from the reception, a special thanks to Ms. Omnia, the check-in was smooth and quickly , everything is organised and she was very helpful and friendly the whole stay. Thank you also to all the golf car drivers and staff like Reda ( sorry I can't remember all the names) but they are always around you and take you to anywhere you want inside the hotel. The food was amazing , fresh , tasty and there is alot of varieties. Big thanks to the chefs and the waiters, All of them are hard workers , helpful and around you fulfill all your needs before even you ask (thank you makin) . Thank you to Ms. Maya in the kids club , she is very friendly and the kids love her ❤️ especially the face painting 😊😅. She is always entertain the kids even with different playing ideas.Thank you to Omar in the animation team, he is very funny and active. And the Cuban couples in the animation team are amazing, I love their acrobatics show every night , they are very talented. The sea is very nice for snorkeling, there is alot of colourful corals and fishes. Offcourse I will go again to this magnificent hotel inshallah.
Stayed 3 nights in Jul 2022