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Best Western Sheffield City Hotel

3.0 star property
Riverfront hotel in Sheffield with a 24-hour front desk

Photo gallery for Best Western Sheffield City Hotel

Premium bedding, pillow-top beds, desk, laptop workspace
Family dining
Bar (on property)
View from property
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is AU$91
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Blonk Street, Sheffield, England, S1 2AU
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Crucible Theatre
    ‪10 min walk‬
  • University of Sheffield
    ‪16 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪38 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Premium bedding
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Premium bedding
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, River View

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Premium bedding
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

About the area

Sheffield

Best Western Sheffield City Hotel puts you in the heart of Sheffield, within a 20-minute stroll of popular places like Sheffield City Hall and University of Sheffield. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include a snack bar/deli, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Sheffield hotel include Utilita Arena Sheffield and Meadowhall Shopping Centre.

What's nearby

  • Ponds Forge International Sports Centre - 7 min walk - 0.6 km
  • Sheffield Hallam University - 9 min walk - 0.8 km
  • Crucible Theatre - 10 min walk - 0.9 km
  • Sheffield City Hall - 13 min walk - 1.1 km
  • University of Sheffield - 16 min walk - 1.4 km

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪Kommune - ‬6 min walk
  • ‪Diyafa restaurant دار الضيافة - ‬5 min walk
  • ‪The Dorothy Pax - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Imrans - ‬4 min walk

About this property

Best Western Sheffield City Hotel

Riverfront hotel in Sheffield with a 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 506 square feet (47 square metres) and includes conference space. A vending machine, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Best Western Sheffield City Hotel.

This 3-star Sheffield hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 9 levels
  • Conference rooms
  • 506 sq ft of conference space
  • 47 sq. m of conference space
  • Built in 1998
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Sheffield City Hotel offers 111 accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Filipino, French, German, Polish, Portuguese, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Frequently asked questions

What is the cancellation policy at Best Western Sheffield City Hotel?

Best Western Sheffield City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Best Western Sheffield City Hotel?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Sheffield City Hotel on 31 Mar 2025 start from AU$90.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Sheffield City Hotel a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Sheffield City Hotel.

Does Best Western Sheffield City Hotel serve breakfast?

Yep, our visitors enjoy the buffet breakfast here! Available daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Sheffield City Hotel?

No, Best Western Sheffield City Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Sheffield City Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 1004 reviews
Rating 8 - Good. 378 out of 1004 reviews
Rating 6 - Okay. 184 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 87 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Stayed 1 night in Dec 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Anna

Business traveller
Liked: Property conditions & facilities, room comfort
Quality =price
convenient location, indoor parking in the neighboring building £5-6/24h.
Stayed 1 night in Dec 2024

6/10 Okay

MARISA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
2 nights review
Our 3rd visit to this hotel, it is very convenient for Pond's Forge and a short walk into town for shops and restaurants. A very good welcome at reception when we arrived and the offer of a 'breakfast to go' when I mentioned we needed to go out early one morning. Our room felt a little 'tired', there was no hook on the back of the bathroom door to hang a towel, the towel rail didn't appear to work and the main light didn't work. The shower is good and beds comfortable and having twin beds is ideal when sharing with my son! Unfortunately no hand towels in the room but there was plenty of tea / coffee (maybe hot chocolate would be a good addition?) For the price this is a good option for staying in Sheffield but attention to detail would make it even better.
Stayed 2 nights in Dec 2024

2/10 Terrible

Joan

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
My first night some other guests were louder than I deem appropriate for around midnight but that is my personal opinion so didn’t mention anything to hotel staff. Hotel staff were fantastic and helpful
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Avoid unless desperate
At the check in I was asked to tap my card with 1p taken so they have a record of my card to charge anything back to after my stay. This was not mentioned anywhere on the website, during booking or in my itinerary. Apparently it will be refunded but it still hasn't over a week later. Couldn't get the WiFi to work on my laptop. in the envelope given to me when I checked in there was details on how to connect however, the details were no the most up to date. The room was cold as the windows was left open bare in mind I was on the 3rd floor no safety feature on the windows being full open. No sockets near the bed which was inconvenient for charging my phone
Stayed 1 night in Nov 2024

6/10 Okay

Staffan

Travelled with group
It was okay, but nothing was better acceptable.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dinesh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fablous staff where extremely fantastic I
The staff went out there way all of them were fanastic My Freind came from different towns we are disabled she had Electric wheelchair I had mobility scooter they couldnt do enough helped is at breakfast lady what helped us we dont knjw her name she went out of way to help us breakfast was fantastic manger he went out his way sat with us from bottom of our hearts 💕 they were brilliant fantastic that goes for cleaning staff every day came to room we were there for remmberance Sunday as our late husband's were on HMS Sheffield In Falklands war so It ment lot to us we were part of Remmberance Sunday as say staff were brillisnt In every way possible we cant thank all staff enough we deafainatally stay again Thank you from me my Freind
Stayed 3 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Prakash

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly acceptable
It’s cheap, don’t expect too much, but the room was big warm and quiet. Everything you need for a night or two
Stayed 1 night in Nov 2024

8/10 Good

Roy

The hotel itself for a one night stay was OK & this is the view I expressed direct with the hotel manager who was appreciative to the positive feedback I was able to provide. It wasn’t easy to find on foot & it is an area that is presently undergoing a regeneration project within Sheffield so may be considered not great late at night for walking alone. It is 5-10 mins walk from Fitzallen Square/Ponds Forge metro. Rooms OK, clean, hot shower, breakfast OK.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a quiet area.very accessible.Staff very polite
Stayed 7 nights in Nov 2024

6/10 Okay

Liz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Setting the record straight
I read previous reviews of this property and believe that they are, at least inaccurate but many were completely misleading. Our stay was comfortable, staff were extremely polite and helpful throughout. The Buffet Breakfast was of a good standard and the young lady serving it was also polite and helpful. Whoever put the review regarding Asylum Seekers is obviously unaware of Sheffield’s multi-cultural community. On further trips to Sheffield, my family and I will definitely avail ourselves of this hotel again. Thank you to the new management and all staff (especially Ajeesh).
Stayed 1 night in Nov 2024

8/10 Good

G R

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Suzann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap stay , good sized room, clean , friendly staff on reception, good size nice bath sheets, big bed....
Stayed 1 night in Oct 2024

2/10 Terrible

Sean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst hotel ive ever stayed in. complete waste of my expedia bonus which is a shame. the hotel is full of asylum seekers
Stayed 1 night in Oct 2024