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COMFORT INN EXPRESS

2.5 star property
Hotel in Shenandoah with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for COMFORT INN EXPRESS

Interior entrance
Front of property
Room, 2 Queen Beds, Smoking
Dining
Bathroom sink

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
108 N Fremont St, Shenandoah, IA, 51601
  • Greater Shenandoah Historical Society Museum
    13 min walk
  • Sportsman Park
    19 min walk
  • American Legion Country Club
    4 min drive

Room options

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About the area

Shenandoah

At COMFORT INN EXPRESS you'll be within a 20-minute stroll of Greater Shenandoah Historical Society Museum and Sportsman Park. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, free newspapers in the lobby and a vending machine. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Shenandoah hotel, you'll be 2.9 km (1.8 mi) from American Legion Country Club and 3 km (1.9 mi) from Shenandoah Medical Center.

What's nearby

  • Greater Shenandoah Historical Society Museum - 13 min walk
  • Sportsman Park - 19 min walk
  • Shenandoah Medical Center - 3 min drive
  • American Legion Country Club - 4 min drive
  • Arbor Day Farm - 50 min drive

Getting around

  • Omaha, NE (OMA-Eppley Field) - 74 min drive

Restaurants

  • ‪Casey's General Store - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪The Sanctuary - ‬16 min walk
  • ‪El Portal Mexican Restaurant - ‬10 min walk
  • ‪Casey's General Store - ‬17 min walk

About this property

COMFORT INN EXPRESS

Hotel in Shenandoah with free breakfast and 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly COMFORT INN EXPRESS. Free self parking is available.

Smoking is allowed in designated areas at this Shenandoah hotel.

  • 55 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Smoking in designated areas
COMFORT INN EXPRESS offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Super 8 Shenandoah Hotel
Days Shenandoah
Express Inn Shenandoah
Express Shenandoah
Super 8 Wyndham Shenandoah Hotel
Super 8 Wyndham Shenandoah
Quality Inn
COMFORT INN EXPRESS Hotel
Super 8 by Wyndham Shenandoah
COMFORT INN EXPRESS Shenandoah
COMFORT INN EXPRESS Hotel Shenandoah

Frequently asked questions

What is the cancellation policy at COMFORT INN EXPRESS?

COMFORT INN EXPRESS offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at COMFORT INN EXPRESS?

Yep, COMFORT INN EXPRESS has a free self car park and free RV/bus/truck parking.

Does COMFORT INN EXPRESS have a pool?

COMFORT INN EXPRESS has an indoor pool.

Are there hot tubs in the rooms at COMFORT INN EXPRESS?

No, but there are deep-soaking baths in the guestrooms.

Does COMFORT INN EXPRESS serve breakfast?

Yeah, complimentary continental breakfast is on offer daily.

Is there a free airport shuttle available at COMFORT INN EXPRESS?

No, COMFORT INN EXPRESS does not offer an airport shuttle service.

What time are check-in & check-out at COMFORT INN EXPRESS?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

COMFORT INN EXPRESS Reviews

Reviews

6.4
Rating 10 - Excellent. 14 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 20 out of 93 reviews" "
Rating 4 - Poor. 17 out of 93 reviews" "
Rating 2 - Terrible. 14 out of 93 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kurt

Travelled with partner
Nothing unique.
Stayed 1 night in Jul 2024

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kathy

Stayed 5 nights in Jan 2024

10/10 Excellent

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the places i needed to go. I did not like how you were able to get into the facility very confusing
Stayed 1 night in Dec 2023

2/10 Terrible

Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible
We were not informed that the pool was closed until after checking in and upon entering the room we found it to be dirty and the door was broken. We requested a refund but we’re told that because we entered the rooms they would not refund us. We ended up leaving and going to a different hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeri

Travelled with family, Travelled with pets
Liked: Staff & service
I will say thr staff was able to adjust my room since there is no elevator if you are mobility challenged...with a smile
Stayed 1 night in Oct 2023

6/10 Okay

Crystal

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful.
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets throughout the property...just walking the halls were not vacuumed & literally had dirt & trash on them. Went into a "public" restroom on main floor near the pool, & it was FILTHY with a broken toilet top & full trash can & dead crickets on the floor...not to mention the toilet hadn't been flushed & was filled with excrements. I flushed the toilet & it was incredibly slow in filling back up. A toilet upstairs had overflowed & was dripping water into our bathroom. Was a disgusting experience!
Stayed 1 night in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Doug

Liked: Staff & service
Disliked: Property conditions & facilities
AC unit not cooling to capacity. refrigerator all iced up and not working properly, and door didn't latch shut so had to brace something against it to hold it shut. Never could get network shows on tv, which may have been operator error but it wasn't for lack of trying.
Stayed 1 night in Aug 2023

2/10 Terrible

Andrea

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here at all
Worst hotel I’ve ever stayed in. First I had dead bugs all in my room, when I went to the front desk to tell them about it they first wouldn’t switch me to a different room they gave me a vacuum and had me vacuum my room. Then getting into my bed there was mold all over my blanket. So I ended up sleeping on the couch sitting up cause I felt that was the safest.
Stayed 1 night in Aug 2023

6/10 Okay

Becky

Travelled with group
From the outside it looked like an abandoned property. The front desk area was hot and humid. The breakfast was scant and alos the air conditioning had not been turned on in the dining room. No working ice machine.
Stayed 1 night in Aug 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities
Room was clean ane the staff were friendly. The hotel is aged a bit so not in the nicest condition but looks as best as it could despite it.
Stayed 2 nights in Jul 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Kenna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small shower, dirty carpets and linens, smelled like cat pee in the room, ice machine was dirty and not working, toilet would barely flush. Also they key card machine was not working and we had to be let into our room everytime we left the hotel. Staff was very nice and helpful though.
Stayed 2 nights in Jul 2023

8/10 Good

Nathaline

Liked: Cleanliness, staff & service
Wear and deterioration. Untidy outside. Hall entry did not lock. Pool out of order. Breakfast was good.
Stayed 2 nights in Jun 2023

6/10 Okay

Kameron

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The deadbolt on my room door would not engage. The door to the room was cockeyed leaving a noticeable gap at the top. My room was clean but the stairs and hallway were in need of a cleaning. The water in the shower came out a grayish color until it had run for a few seconds.
Stayed 2 nights in Jun 2023

2/10 Terrible

Jim

Travelled with family
Disliked: Property conditions & facilities
Smoke detector needed battery, office said we would have to buy our own. Telephone was disconnected, no connecting cord. Office said company was changing owners & nothing they could do. Suggested we should use our cell phone if we needed anything. We reserved room for 4 adults & room only had 2 bath towels & 2 hand towels. Office staff did provide 2 more bath towels when we asked, but one appeared dirty, used. We booked for 2 nights, had no one clean the room for 2nd night, no additional towels or coffee. Dead bugs on bathroom floor. I would NOT stay here again & would NOT recommend to anyone.
Stayed 2 nights in Jun 2023

8/10 Good

Leroy

Stayed 1 night in Apr 2023

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
I have never stayed in a mote digusting hotel in my life. Tub would not drain. Sheets on hef looked like they were still dirty. The tv never did wor.
Stayed 2 nights in Apr 2023

4/10 Poor

Geraldine

Travelled with group
Disliked: Amenities, property conditions & facilities
Toilet was plugged, fire alarm dangling from ceiling, did not get Wi-Fi password when we checked in, showerhead dripped all night, beds very uncomfortable. Way below Quality’s usual appearance.
Stayed 1 night in Mar 2023

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was not clean, the refrigerator didn't work. The room door never locked so any one could have walked in at any point.
Stayed 4 nights in Mar 2023

2/10 Terrible

Ericka

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible, everything was dirty &stained. Smelled
Stayed 1 night in Oct 2021