Hilton Garden Inn Shenzhen Bao'an

4.0 star property
Pet-friendly hotel connected to a shopping centre in Shenzhen with 3 restaurants

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom

King, Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Hilton Garden Inn Shenzhen Airport

Bao'an
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 124 reviews
The price is AU$83
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton Garden Inn Shenzhen Airport

About the area

Shenzhen

Hilton Garden Inn Shenzhen Bao'an places you in the heart of Shenzhen, connected to a shopping centre and 2.4 km (1.5 mi) from Xinqiao Civic Plaza. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .Lobby Bar is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a 24-hour business centre. Each morning cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Bao'an hotel include Sanpin Cultural Square and Quwei Botanical Garden.

What's nearby

  • Xinqiao Civic Plaza - 3 min drive - 2.5 km
  • Sanpin Cultural Square - 4 min drive - 3.8 km
  • Quwei Botanical Garden - 5 min drive - 5.1 km
  • Shenzhen World Exhibition & Convention Center - 7 min drive - 6.5 km
  • Fenghuang Mountain - 7 min drive - 7.3 km

Getting around

  • Shajing Station - 14 min walk
  • Xili Railway Station - 23 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 20 min drive

Restaurants

  • ‪太子烧味餐厅 Prince Roast Restaurant - ‬17 min walk
  • ‪One Cafe @ Kirin Parkview - ‬19 min walk
  • ‪螺大二 - ‬2 min drive
  • ‪Haidilao Hot Pot - ‬14 min walk
  • ‪Pizza Hut 必胜客 - ‬1 min walk

About this property

Hilton Garden Inn Shenzhen Bao'an

Pet-friendly hotel connected to a shopping centre in Shenzhen with 3 restaurants
There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Shenzhen Bao'an. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

  • 222 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 2014
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Garden Inn Shenzhen Bao'an offers 222 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CNY 113 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Noodle Bar

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CNY 113 per person
  • Pet deposit: CNY 1000 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 24 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Garden Inn Hotel Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Bao'an Hotel
Hilton Garden Inn Bao'an
Hilton Garn Inn Bao'an Hotel
Hilton Garden Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao An
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Shenzhen Bao'an Shenzhen
Hilton Garden Inn Shenzhen Bao'an Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Shenzhen Bao'an?

Hilton Garden Inn Shenzhen Bao'an offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Shenzhen Bao'an?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Shenzhen Bao'an on 10 Jan 2026 start from AU$76.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Shenzhen Bao'an?

Yep, Hilton Garden Inn Shenzhen Bao'an has a free self car park.

What makes Hilton Garden Inn Shenzhen Bao'an a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Shenzhen Bao'an.

Does Hilton Garden Inn Shenzhen Bao'an serve breakfast?

Yeah, cooked-to-order brekkie is offered daily.

Is there a free airport shuttle available at Hilton Garden Inn Shenzhen Bao'an?

No, Hilton Garden Inn Shenzhen Bao'an does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Shenzhen Bao'an?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Shenzhen Bao'an?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Shenzhen Bao'an?

Cats and dogs are welcome at Hilton Garden Inn Shenzhen Bao'an, with food and water bowls on offer.

Hilton Garden Inn Shenzhen Bao'an Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 407 reviews
Rating 8 - Good. 166 out of 407 reviews
Rating 6 - Okay. 35 out of 407 reviews
Rating 4 - Poor. 7 out of 407 reviews
Rating 2 - Terrible. 5 out of 407 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hooi Khoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

Very friendly and helpful staffs, feel like home. Thanks!
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would recommend
Stayed 1 night in Sep 2025

10/10 Excellent

mario burke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. It is in a great location
Stayed 3 nights in Jul 2025

10/10 Excellent

mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and always have good experiences. My only negative feedback is that everytime i book with Orbitz, the hotel still tries to charge me when i get there.
Stayed 3 nights in Apr 2025

8/10 Good

Arvind

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for five nights and my stay was very comfortable and good. The hotel amenities were alright and the staff was courteous and helpful.
Stayed 6 nights in Apr 2025

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for business travel if you are visiting nearby companies. Rooms are large and accommodating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tsz Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

Chi Hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value Hotel

Stayed 1 night in Sep 2024

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

vinh sau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, but wish the staff can understand Cantonese and speak English.
Stayed 1 night in May 2024

6/10 Okay

Hysene

Disliked: Staff & service

10/10 Excellent

Rahul

Stayed 3 nights in Dec 2023

10/10 Excellent

Shuangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel but not very walkable
Stayed 2 nights in Apr 2023

10/10 Excellent

Hensl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean at that price point and the staff was helpful and friendly. There is a rather empty mall and some restaurants below the hotel. Walkable but still quite far from the nearest metro station.

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton Garden Inn is even better than US based Hiltons. Very clean and well managed. Walmart and lots of restaurants are within 50 meters. The subway line 11 is about a 10 minute walk.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Fitness center & self laundry (need to pay) are available. The lighting in the room is a bit dark. Shopping mall & restaurants are nearby, good location
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2020

10/10 Excellent

King Chee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Will always come back!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Santosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I had a layover and stayed only one night, but I will definitely stay here again. The bed was comfortable, the room was clean, spacious, and comfortable. The young lady at the front desk was extremely helpful, patient, and friendly. The customer service alone was enough to make me come back to this hotel
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Amenities
Western hotel food was poor. Bottle water was poor quality and had a strange smell. Internet service was extremely poor.
Stayed 10 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too bad

Good hotel but area is far and a little inconvenient. Service is okay and they speak relatively ok English.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more things to do around the hotel.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, not the best location.

The quality of the hotel is great for its price. However, it isn’t the best location. There is a Walmart and mall next door but the shops and restaurants aren’t that interesting. We ended up taking a taxi to the Kingkey Banner mall both days for our meals.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay

This is reasonable hotel that I stayed for BZ trip in Baoan area.
Stayed 1 night in Jul 2019