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InterContinental Shenzhen, an IHG Hotel

5.0 star property
Beachfront hotel with relaxing spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Shenzhen, an IHG Hotel

Exterior
Property amenity
Restaurant
Executive lounge
Beach/ocean view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Overseas Chinese Town, Nan Shan District, Shenzhen, Guangdong, 518053
  • Chinese Overseas City
    3 min walk
  • Window of the World
    4 min walk
  • Yitian Holiday Plaza
    7 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    31 min drive

Room options

View all photos for Classic Room, 1 King Bed, Business Lounge Access, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Business Lounge Access, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Business Lounge Access

Classic Room, 1 King Bed, Business Lounge Access

Classic Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Business Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Upgraded)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room (Upgraded)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 Single Bed

View all photos for Family Suite, Multiple Beds (Joy Kids Uptopia)

Family Suite, Multiple Beds (Joy Kids Uptopia)

Family Suite, Multiple Beds (Joy Kids Uptopia)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 75 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Family Room, 2 Single Beds (Joy Kids Uptopia)

Family Room, 2 Single Beds (Joy Kids Uptopia)

Family Room, 2 Single Beds (Joy Kids Uptopia)

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Joy Kids Uptopia)

Family Room, 1 King Bed (Joy Kids Uptopia)

Family Room, 1 King Bed (Joy Kids Uptopia)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Business Lounge Access, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds, Business Lounge Access, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace

Club Suite, 1 King Bed, Terrace

Club Suite, 1 King Bed, Terrace

Highlights

Terrace
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Single Bed (Chinese Theme)

Suite, 1 Single Bed (Chinese Theme) | Living area

Suite, 1 Single Bed (Chinese Theme)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Single Bed

Similar properties

Front of property
Sheraton Shenzhen Nanshan
Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (122)
The price is AU$226
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sheraton Shenzhen Nanshan

About the area

Shenzhen

A luxury stay in the heart of Shenzhen awaits you at InterContinental Shenzhen, an IHG Hotel. Within a short 5-minute stroll, you'll find Window of the World and Chinese Overseas City. Highlights at this beachfront hotel include 8 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, Hot tub and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Nanshan hotel include Shenzhen Safari Park and Shenzhen Convention and Exhibition Center.

What's nearby

  • Chinese Overseas City - 3 min walk - 0.3 km
  • Window of the World - 4 min walk - 0.4 km
  • Splendid China Folk Village - 8 min walk - 0.7 km
  • Happy Valley - 9 min walk - 0.8 km
  • Happy Coast - 3 min drive - 3.7 km

Getting around

  • Splendid China Folk Village Station - 4 min walk
  • Xili Railway Station - 7 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 31 min drive

Restaurants

  • ‪華膳 El Chi - ‬3 min walk
  • ‪长沙米粉 - ‬9 min walk
  • ‪麦当劳 - ‬7 min walk
  • ‪Jojo Cupcake - ‬9 min walk
  • ‪海景花园 - ‬10 min walk

About this property

InterContinental Shenzhen, an IHG Hotel

Beachfront hotel with relaxing spa services
InterContinental Shenzhen, an IHG Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury InterContinental Shenzhen, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 540 guestrooms or units
  • 8 levels
  • 8 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
InterContinental Shenzhen, an IHG Hotel offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CNY 35 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 to 188 for adults and CNY 94 to 188 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Galleon Restaurant
  • Lounge 1982

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Self-parking fee: CNY 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

InterContinental Hotel Shenzhen
InterContinental Shenzhen
Shenzhen InterContinental
InterContinental Shenzhen Hotel
Intercontinental Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at InterContinental Shenzhen, an IHG Hotel?

InterContinental Shenzhen, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Shenzhen, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Shenzhen, an IHG Hotel on 6 Dec 2024 start from AU$228.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Shenzhen, an IHG Hotel?

Yep, InterContinental Shenzhen, an IHG Hotel has a self car park for CNY 35 per day.

Are there any beaches close to InterContinental Shenzhen, an IHG Hotel?

The closest beach to InterContinental Shenzhen, an IHG Hotel is Golden Beach (18.2 km).

Is there a spa on site at InterContinental Shenzhen, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Shenzhen, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does InterContinental Shenzhen, an IHG Hotel have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at InterContinental Shenzhen, an IHG Hotel?

InterContinental Shenzhen, an IHG Hotel features a full-service spa, an indoor pool and 8 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Shenzhen, an IHG Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Shenzhen, an IHG Hotel.

Is InterContinental Shenzhen, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Shenzhen, an IHG Hotel is a hit with families.

Does InterContinental Shenzhen, an IHG Hotel serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Shenzhen, an IHG Hotel?

No, InterContinental Shenzhen, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Shenzhen, an IHG Hotel?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Shenzhen, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Shenzhen, an IHG Hotel?

No, pets are not allowed.

InterContinental Shenzhen, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 417 reviews" "
Rating 8 - Good. 131 out of 417 reviews" "
Rating 6 - Okay. 21 out of 417 reviews" "
Rating 4 - Poor. 13 out of 417 reviews" "
Rating 2 - Terrible. 5 out of 417 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is super nice. Especially Lcey she know the date is our kids birthday. She help us organize and line up a warm decoration and schedule. Our kid have a really good time at the hotel.
Stayed 1 night in Aug 2024

8/10 Good

rui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked it. Breakfast is great. Kids outdoor swimming facility is great.
Stayed 2 nights in Jul 2024

10/10 Excellent

mengqi

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

OI KI ELKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，地點方便，設施很適合小朋友入住
酒店員工很有禮貌，又有效率 房間空間感大，有企缸和浴缸，地方乾淨，又有水果，小朋友拖鞋和牙刷提供 設施方面，有人造沙灘（自備水泡或沙灘用具）水上滑梯，大水桶，小火車（圍繞沙灘走一圈），餵魚(魚糧$10），室外有個旋轉木馬，滑梯同小型playhouse(不用收費), 不過適合7歲以下小朋友。 地點方便，華僑城站C出口一出就到（有一小段路沒有遮蓋，下雨要帶雨傘） 酒店對面有walmart, 食肆選擇不多，我們坐一個地鐵站去世界之窗，有個商場叫益田假日廣場，熱鬧好多。
Stayed 1 night in Jul 2024

8/10 Good

Wei Man

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room is not clean
The fruit knife was used and was not replaced when the room was cleaned.
Stayed 1 night in Jun 2024

10/10 Excellent

YAN TAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很適合帶同小童入住，因酒店內的玩樂設施很適合小童。
Stayed 2 nights in Jun 2024

8/10 Good

Pui Sze

Stayed 1 night in Jun 2024

6/10 Okay

Shun Yue

Stayed 1 night in Apr 2024

6/10 Okay

Man Wai

Stayed 1 night in Apr 2024

4/10 Poor

MAN TO MARCUS

Disliked: Cleanliness, staff & service
poor service with luggage
Stayed 2 nights in Apr 2024

10/10 Excellent

Amos, Campbell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Mar 2024

8/10 Good

Mary Sun Sun

Stayed 2 nights in Jan 2024

10/10 Excellent

Zhiping

Travelled with family
Liked: Amenities

10/10 Excellent

Zhiping

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Shuk Fong

Stayed 1 night in Dec 2023

10/10 Excellent

Ut Kam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , nice staffs, bed is super big, bath also
Stayed 1 night in Dec 2021

10/10 Excellent

Barbara Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The staff were amazing!
Stayed 1 night in Sep 2021

8/10 Good

JIAN

Stayed 2 nights in Aug 2021

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience! Everyone made this awesome!
They made my anniversary weekend amazing! This is now the only hotel I will book for now on. Hahaha! My trip started with Lynn Xie form customer service Center helping me plan my trip. Then Chuck from customer relations putting everything together (He’s extremely kind and listened to every detail the hotel is extremely lucky to have him) and upgrading my room. Eva and Alan, during breakfast were super kind. I have have never been to a hotel in Shenzhen where all employees say Hi and are always smiling. This hotel treats their employees well! The room is so warming, well designed, super clean, the bathroom is big, the mini bar is good, pillows are soft, balcony is great, the pool is awesome for kids. I will definitely book again and bring my daughter. To everyone thank you! My only request to have the newspaper early, I still didn’t get one. The red doll pillows are mine in the picture and gifts! Lol
Stayed 1 night in Jun 2021

2/10 Terrible

ZHENGNAN

Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is very good. staff friendly.. swimming pool is great with a bit of sand for kids
Stayed 1 night in Dec 2019

10/10 Excellent

Joanna C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the swimming experience there
Stayed 2 nights in Dec 2019

8/10 Good

Lincoln

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019