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Mission Hills Resort Shenzhen

5.0 star property
Art Deco Shenzhen resort in Longhua District with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mission Hills Resort Shenzhen

Grande premiere suite | View from room
Grande executive room | View from room
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Grande executive room
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is AU$151
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
No 1 Mission Hills Road, Shenzhen, Guangdong, 518110
  • Mission Hills Ecological Sports Park
    5 min drive
  • Shenzhen Guanlan Landscape and Cultural Park
    8 min drive
  • Mission Hills Golf Club
    14 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    46 min drive

Room options

View all photos for Grande premiere room

Minibar, in-room safe, blackout curtains, soundproofing

Grande premiere room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 55 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 100 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Grande premiere suite

Grande premiere suite | Front of property

Grande premiere suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 175 sq m
  • Golf view
  • Sleeps 4
  • 2 King Beds

View all photos for Grande deluxe family suite

Minibar, in-room safe, blackout curtains, soundproofing

Grande deluxe family suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 100 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Grande deluxe room

Grande deluxe room

Grande deluxe room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 55 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 355 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Grande premiere room

Grande premiere room

Grande premiere room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 55 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Grande executive room

Grande executive room

Grande executive room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 55 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grande deluxe room

Grande deluxe room

Grande deluxe room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 55 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Grande deluxe suite

Grande deluxe suite

Grande deluxe suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 100 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Grande executive room

Grande executive room

Grande executive room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 55 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hard Rock Hotel Shenzhen
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (788)
The price is AU$210
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hard Rock Hotel Shenzhen

About the area

Shenzhen

A luxury stay in Shenzhen awaits you at Mission Hills Resort Shenzhen. You'll be 1.9 km (1.2 mi) from Mission Hills Ecological Sports Park and 10.3 km (6.4 mi) from Daping Park. Highlights at this family-friendly resort include 4 restaurants, a full-service spa and a golf course. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The restaurant, 山景阁, serves international cuisine and is open for breakfast, brunch, lunch and dinner. 骏豪轩 is the resort's own bar, serving drinks along with breakfast and brunch. Enjoy the water park, gym, kids' club and sauna. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a seasonal outdoor swimming pool. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Longhua District resort include Xiagongyan Reservoir and Mission Hills Golf Club.
View more Resorts in ShenzhenOpens in a new window

What's nearby

  • Mission Hills Ecological Sports Park - 5 min drive
  • Shenzhen Guanlan Landscape and Cultural Park - 8 min drive
  • Mission Hills Golf Club - 14 min drive
  • Dafen Oil-Painting Village - 19 min drive
  • Shenzhen Safari Park - 27 min drive

Getting around

  • Mission Hills Station - 4 min drive
  • Shenzhen East Railway Station - 20 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 46 min drive

Restaurants

  • ‪星巴克 - ‬4 min drive
  • ‪俊豪轩 - ‬8 min walk
  • ‪春腾玻璃制品有限公司 - ‬5 min drive
  • ‪钢琴吧 - ‬6 min drive
  • ‪观澜湖酒店公寓 - ‬4 min drive

About this property

Mission Hills Resort Shenzhen

Art Deco Shenzhen resort in Longhua District with 4 restaurants
Mission Hills Resort Shenzhen offers its guests a full-service spa, a golf course, and a water park (surcharge). There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 17 meeting rooms. Event space at this resort measures 4306 square feet (400 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Mission Hills Resort Shenzhen. Free self parking is available.

This 5-star Shenzhen resort is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1995
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Mission Hills Resort Shenzhen offers 188 accommodations with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns and slippers.

This Shenzhen resort provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The on-site spa has 40 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 158.70 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 四季餐厅
  • 山景阁
  • 巴迪奥法国餐厅
  • 骏豪轩

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Conference centre (4,306 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1995
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CNY 358 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 55 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158.7 per person
  • Pet fee: CNY 358 per pet, per night
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mission Hills Resort Shenzhen
Mission Hills Shenzhen
Mission Hills Shenzhen Resort
Shenzhen Mission Hills
Shenzhen Mission Hills Resort
Mission Hills Hotel At
Mission Hills Hotel At
Mission Hills Resort Shenzhen Resort
Mission Hills Resort Shenzhen Shenzhen
Mission Hills Resort Shenzhen Resort Shenzhen

Frequently asked questions

What is the cancellation policy at Mission Hills Resort Shenzhen?

Mission Hills Resort Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mission Hills Resort Shenzhen?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Mission Hills Resort Shenzhen on 17 Nov 2024 start from AU$151.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mission Hills Resort Shenzhen?

Yep, Mission Hills Resort Shenzhen has a free self car park.

Is there a spa on site at Mission Hills Resort Shenzhen?

Yep, there is an onsite spa at Mission Hills Resort Shenzhen. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Mission Hills Resort Shenzhen have a pool?

Mission Hills Resort Shenzhen has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Mission Hills Resort Shenzhen?

Mission Hills Resort Shenzhen features a full-service spa, 4 restaurants and golf lessons.

What makes Mission Hills Resort Shenzhen a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Mission Hills Resort Shenzhen.

Is Mission Hills Resort Shenzhen family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Mission Hills Resort Shenzhen is a hit with families.

Does Mission Hills Resort Shenzhen serve breakfast?

You bet, buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mission Hills Resort Shenzhen?

No, Mission Hills Resort Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Mission Hills Resort Shenzhen?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mission Hills Resort Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mission Hills Resort Shenzhen?

Cats and dogs are welcome at Mission Hills Resort Shenzhen, with food and water bowls and litter trays on offer. Just so you know, there's a weight limit of up to 25 kg per pet.

Is there a golf course on site at Mission Hills Resort Shenzhen?

Yep, Mission Hills Resort Shenzhen has an 18-hole golf course. A golf driving range, golf lessons, golf caddies and golf carts are also available.

Mission Hills Resort Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 249 reviews" "
Rating 8 - Good. 90 out of 249 reviews" "
Rating 6 - Okay. 20 out of 249 reviews" "
Rating 4 - Poor. 9 out of 249 reviews" "
Rating 2 - Terrible. 5 out of 249 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been a while since we last visited Mission Hills and it was such a nice surprise to find that there are just so many more things to do here now. The place is still beautiful and relaxing and the services remained professional and engaging as before. With a quick ride on the free shuttle bus we got to this new shopping complex, MH Mall. Man, it had everything there. So many dining options, including our favourite, Haidilao hotpot. We walked around the mall and found some interesting places that our kids will definitely enjoy - giant ice rink, bowling, trampoline park, amusement games and even indoor horseback riding. It's crazy. It's just not something you can find in a HK shopping mall. We bought some nice cold drinks and took our friend's recommendation and walked to the nearby ecology park to try out their go-kart. The track was not that big but just as fun and thrilling, even the wife enjoyed it. They also had an indoor skiing slope and ice slides as well as an aquarium, which have all just been opened in the past few years. We can only imagine how tiring we'll get if the kids were here with us. We took a stroll in the greenery that surrounds the entire Mission Hills at dusk. It's just nice to get away from the city and enjoy the sunset and the beauty of nature. It's now so easy to get here from HK with the MTR or high-speed rail. With the young ones being so active most of the time, weekend trips to Mission Hills may just become a regular thing for our household.
Stayed 1 night in Jul 2024

10/10 Excellent

Sze Yick

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. The Hotel is perfect for family with young children. They takes care of children’s needs at every aspect. I would definitely come again.
Stayed 2 nights in Feb 2024

8/10 Good

Jim

Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is not clean. There are dead bugs in the bathtub, black mold on the airconditioner, the faucet leaks and the shower shoes are dirty! The tile is cracked in the bathroom.
Stayed 1 night in Sep 2023

8/10 Good

Kam Fu Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment
Stayed 1 night in Aug 2023

8/10 Good

Kam Fu Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We extended our stay
Stayed 1 night in Aug 2023

10/10 Excellent

Grinric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Pelepchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on Earth
This property is amazing! It is like visiting a golf museum! From the moment of arrival to the final check out, the staff attend to every possible detail. Tom Zhang, the concierge is exceptional with regards to his personal knowledge of the Resort! He is very accommodating and provided a personal tour upon my arrival! He should be awarded an award of excellence!
Stayed 1 night in Aug 2020

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in SZ
fantastic hotel. it's on a large campus so it would be nice if they could give you a walking tour or take you around in the golf cart to get you more familiar with the grounds. There is a golf course but I haven't seen it. It would be cool if they could do something to encourage use of it by the folks like me who aren't golfers but would try it out. I'm here in December so the water is too cold but the pool is fantastic; they have 2. There are several spots in the gardens for relaxing. The gym could use a make over but it's adequate. I paid $5 USD for a diet coke in the lounge! Yikes! Staff is nice and they are English speaking. They have a business center, was handy when i needed a printer; had to pay of course but it was useful. Free shuttle bus that can take you to the mall is very convenient!
Stayed 4 nights in Dec 2019

10/10 Excellent

Ben, Seattle, Washington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular golf course views, pools, golf club and property
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good for family trip. remember to bring swimming hat!
Stayed 2 nights in Apr 2019

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Shuffle bus service made everything very convenient. Husband and I have a good time there.
Stayed 2 nights in Mar 2019

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mission Accomplished
Always a good experience
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Albert, Hong Kong

Liked: Cleanliness, staff & service
No bath robes, no plastic laundry bags in the room
Stayed 1 night in Nov 2018

10/10 Excellent

Wing Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

herman m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mission hills resort shenzen is a wonderful hotel with reasonable prices. They have 12 golf courses in the property and if youre a golfer this place is paradise. The rooms are huge with golf course views. I would like to thank maggie and her team for their hospitality. Would defenitely recommend this hotel

4/10 Poor

Derek

Disliked: Staff & service, property conditions & facilities
Would not go back.
Had a problem with the shower bracket on the first night and stopped at the front desk to ask them to fix it in the morning as I was not feeling very well. Had a bowl of soup and returned to the room....here is the maintenance man and the concierge in my bathroom at 9pm with the bracket all apart on the shower floor. They tell me he has to get a part and will fix it in the morning....they leave with water and dirty boot prints all over the shower and bathroom floor! The next morning I go down for breakfast around 7:30 and within 20 minutes I had the worst food poisoning I have had in years. Of course at 9am the maintenance man arrives with the concierge and manager to fix a $10 shower bracket! I actually passed out while they were working and was on the bed when the manager woke me up and tells me the maintenance man needs to use the electric drill....I told him no, why not change my room and then decided I had all of my things already unpacked and told him if they had an empty room, get the repair man to go over there and unscrew the bracket to replace mine and the he could spend all day fixing the cheap bracket. Boom, everything was OK and they all left. Unfortunately they left the bathroom like the night before with water and dirty shoe prints all over the shower floor and bathroom floor. Absolutely unacceptable.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great golf, fantastic, huge, luxurious rooms.
Luxurious, large rooms ideal if traveling with toddlers. There are kids activities on site with plenty to keep them entertained. Large outdoor pool area and nice lounge bar. Only criticism is if you use a pram/stroller, it's not easy to get around inside the hotel facilities as too many stairs and a lack of access, although reception areas etc are all accessible. Shuttle service to local mall which has amazing facilities for toddlers with lots of good restaurants. The mall also has a lot of facilities for kids, bowling, gaming and amazing looking trampling sports facility. The golf shops on site are extensive, played World Cup Course which was nice but green were much slower than expected from a Championship course and it's a very forgiving layout. Disappointed with the standard of hire clubs for this level of resort.
Stayed 2 nights in Dec 2017