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Sheraton Shenzhen Futian Hotel

5.0 star property
Luxury hotel connected to the convention centre in Shenzhen with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Shenzhen Futian Hotel

Reception
Premium bedding, minibar, in-room safe, desk
Indoor pool, seasonal outdoor pool
Exterior
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Room service
  • Breakfast available
  • Free WiFi
The price is AU$192
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
  • Coco Park Shopping Center
    8 min walk
  • Shenzhen City Hall
    10 min walk
  • Shenzhen Convention and Exhibition Center
    16 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    33 min drive

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living room

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King, Club lounge access

Studio Suite, 1 King, Club lounge access

Studio Suite, 1 King, Club lounge access

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room,1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room,1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Separate bath and shower
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room, 2 Double Beds, Club lounge access

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
2 bedrooms
Premium bedding
Blackout curtains
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Futian Shangri-La Shenzhen

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (637)
The price is AU$307
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Futian Shangri-La Shenzhen

About the area

Shenzhen

Sheraton Shenzhen Futian Hotel puts you in the heart of Shenzhen, connected to the convention centre and within a 20-minute stroll of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, The Exchange 怡聚轩自助餐厅, is open for breakfast, lunch and dinner. Afterwards 迩逅吧 is the hotel's own lobby lounge. Enjoy the indoor swimming pool, 24-hour gym and seasonal outdoor swimming pool. 86111 square feet (8000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 5-property class Futian hotel include Shenzhen Civic Center and Shenzhen Concert Hall.

What's nearby

  • Coco Park Shopping Center - 8 min walk
  • Shenzhen Convention and Exhibition Center - 16 min walk
  • Huaqiangbei - 2 min drive
  • Huanggang Border Crossing - 4 min drive
  • Huanggang Port - 9 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • ‪利寶閣 - ‬5 min walk
  • ‪Manner Coffee - ‬8 min walk
  • ‪豫园上海饭庄 - ‬4 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪京都和食屋 - ‬5 min walk

About this property

Sheraton Shenzhen Futian Hotel

Luxury hotel connected to the convention centre in Shenzhen with free parking
Sheraton Shenzhen Futian Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 86111 square feet (8000 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Shenzhen Futian Hotel. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 354 guestrooms or units
  • 24 levels
  • 2 buildings
  • Conference rooms
  • 86111 sq ft of conference space
  • 8000 sq. m of conference space
  • Built in 2007
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Sheraton Shenzhen Futian Hotel offers 354 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Afterwards 迩逅吧
  • The Exchange 怡聚轩自助餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 86,111 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (201 centimetre wide door)
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 23 2024 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shenzhen Futian Hotel

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CNY 373 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 218 per person
  • Rollaway bed fee: CNY 373 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 01 May and close on 22 October.
  • Pool access available from 7:00 AM to 10:30 PM
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Sheraton Shenzhen Futian Hotel?

Sheraton Shenzhen Futian Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on 12 Jan 2025 start from AU$192.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Shenzhen Futian Hotel?

Yep, Sheraton Shenzhen Futian Hotel has a free self car park.

Are there any beaches close to Sheraton Shenzhen Futian Hotel?

The closest beach to Sheraton Shenzhen Futian Hotel is Golden Beach (19.7 km).

Does Sheraton Shenzhen Futian Hotel have a pool?

Sheraton Shenzhen Futian Hotel has a seasonal outdoor pool and an indoor pool. The pool is open 7:00 AM to 10:30 PM (Seasonal outdoor pool open from May 01 to October 22). The swimming pool will be unavailable from October 23 2024 to April 30 2025 (dates subject to change).

What makes Sheraton Shenzhen Futian Hotel a romantic place to stay?

Romance packages and late-night room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Shenzhen Futian Hotel.

Are there hot tubs in the rooms at Sheraton Shenzhen Futian Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Shenzhen Futian Hotel serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Shenzhen Futian Hotel?

No, Sheraton Shenzhen Futian Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Shenzhen Futian Hotel?

Yep, you can grab a meal at Sheraton Shenzhen Futian Hotel's onsite restaurant.

What time are check-in & check-out at Sheraton Shenzhen Futian Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Shenzhen Futian Hotel?

No, pets and service animals are not allowed.

Sheraton Shenzhen Futian Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 499 reviews" "
Rating 8 - Good. 177 out of 499 reviews" "
Rating 6 - Okay. 67 out of 499 reviews" "
Rating 4 - Poor. 26 out of 499 reviews" "
Rating 2 - Terrible. 11 out of 499 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Stayed 3 nights in Sep 2024

10/10 Excellent

KA KEUNG WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Liked: Staff & service
The tooth getting long and shows
Loses lighting system . Never know when a where switch should be engage . The switches labeling really show the age of the building . Breakfast food was exceptionally substandard . Fortunately the staffs in general was great and helpful Food was always lukewarm though one saw the food was just cooked and displayed for customers. Perhaps more heating light on the counter might help .
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t think I will stay here again. Hotel is old and run down. I was told there will be construction a day after I checked in. The construction was right on top of my room and started 7AM and last throughout the day, including weekend. There were no offer to switch me to a different room when the hotel was clearly not busy with much vacancy. Also, the AC was not working. No matter what you set it to, it stays at 25C. So annoying.
Stayed 10 nights in Sep 2024

6/10 Okay

Khoa

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.
Stayed 1 night in Aug 2024

10/10 Excellent

Miky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities
I like everything overall. Only issue is Air conditioner is too warm for me which it only limited low to 23 degree. I was standard expecting its low to 15 degree. Also, I came for conference workshops and the banquet room is really hot which I was sweat during presentation.
Stayed 9 nights in Jun 2024

10/10 Excellent

Mehran

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice Lobby and breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stanley

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was convenient and close to the subway. The staff was friendly room was comfortable.
Stayed 8 nights in Jun 2024

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
On the whole good, but is showing its age.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience Good location
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant location I stay at frequently
Stayed 2 nights in Feb 2024

8/10 Good

Shann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.
Stayed 2 nights in Jan 2024

4/10 Poor

Daryl

Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a Sheraton.
Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Stayed 1 night in Jan 2024

10/10 Excellent

Iulian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
Stayed 8 nights in Jul 2023

10/10 Excellent

JIANRU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023

10/10 Excellent

JIANRU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023

10/10 Excellent

lik keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Big, clean, spacious hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Maged

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023