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Sunway Hotel

4.5 star property
Luxury Shenzhen hotel in Bao'an with 2 restaurants

Photo gallery for Sunway Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Hallway
Business Suite | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128
  • Shenzhen Airport Golf Course
    ‪7 min walk‬
  • Fenghuang Mountain
    ‪9 min walk‬
  • Yijia Shopping Mall
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪13 min walk‬

Room options

View all photos for Business twin room

Business twin room

Business twin room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Blackout curtains
Separate bath and shower
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe twin room

Deluxe twin room

Deluxe twin room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Blackout curtains
Separate bath and shower
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Business suite

Business Suite

Deluxe Business suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
Separate bath and shower
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior twin room

Superior twin room

Superior twin room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Blackout curtains
Separate bath and shower
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Bathroom

Relax Hotel Shenzhen Bao'an Airport

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (5)
The price is AU$108
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Relax Hotel Shenzhen Bao'an Airport

About the area

Shenzhen

A luxury stay in Shenzhen awaits you at Sunway Hotel. Within just a 10-minute stroll, you'll find Shenzhen Airport Golf Course and Fenghuang Mountain. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .The restaurant, Mun Chuan Cantonese, serves Chinese cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 9688 square feet (900 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of a free airport shuttle. .With a stay at this 4.5-property class Bao'an hotel, you'll be 23.7 km (14.7 mi) from Shenzhen Safari Park.

What's nearby

  • Shenzhen Airport Golf Course - 7 min walk
  • Fenghuang Mountain - 9 min walk
  • Yijia Shopping Mall - 3 min drive
  • Lixinhu Garden - 5 min drive
  • Shenzhen World Exhibition & Convention Center - 7 min drive

Getting around

  • Airport East Station - 8 min walk
  • Xili Railway Station - 15 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 4 min drive

Restaurants

  • ‪爵士酒廊 - ‬13 min walk
  • ‪iKKTV - ‬13 min walk
  • ‪西典咖啡艺茶 - ‬13 min walk
  • ‪百世德咖啡 - ‬7 min walk
  • ‪凯旋mima - ‬6 min walk

About this property

Sunway Hotel

Luxury Shenzhen hotel in Bao'an with 2 restaurants
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 6 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Sunway Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 236 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Built in 1997
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Bar or lounge
Sunway Hotel offers 236 air-conditioned accommodations with washers/dryers and a safe. 39-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • 24-hour airport shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 38 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mun Chuan Cantonese

Things to do

  • Gym

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (9,688 square foot of space)

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 120.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 38 per person
  • Rollaway bed fee: CNY 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Sunway Hotel?

Sunway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunway Hotel?

Yep, Sunway Hotel has free RV/bus/truck parking. A self car park is also available, for a fee. Onsite parking is limited.

What makes Sunway Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sunway Hotel.

Does Sunway Hotel serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Sunway Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Sunway Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunway Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sunway Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Sunway Hotel?

There isn't one on site, but Shenzhen Airport Golf Course is a short 7-minute walk away.

Sunway Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 131 reviews
Rating 8 - Good. 51 out of 131 reviews
Rating 6 - Okay. 40 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Better places to stay
One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Stayed 2 nights in Nov 2019

8/10 Good

Leung

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on!
Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
Stayed 1 night in May 2019

8/10 Good

Jethanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel convenient for early morning flights.
They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Stayed 1 night in Mar 2019

6/10 Okay

Inkang

Disliked: Property conditions & facilities
Basic basic place to sleep, needs a lot of attention.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
Stayed 2 nights in Feb 2019

4/10 Poor

Andy, Hangzhou

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
23C and hotel air conditioning turned off. Nuff said.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd Trip
Staff is very friendly! Always enjoy our stay.
Stayed 3 nights in Sep 2018

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed at the hotel to catch a early flight. They enjoyed the stay and appreciated the accommodating airport shuttle service. I will definitely choose this hotel for our next trip. Thank you everyone at Sunway.
Stayed 1 night in Sep 2018

10/10 Excellent

Ronna, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The showers had wonderful pressure and they were clean. This is a 3 star hotel and I was pleasantly surprised. The beds were a little hard for me, but that is China for you so no point in complaining there. Front desk had people who spoke English and so did the restaurant and bar. That is exciting for me. If I ever come back to Shenzhen I would definately stay here. My stay was inexpensive and it included breakfast. They also have a free shuttle to the airport.
Stayed 1 night in Aug 2018

4/10 Poor

Jeff, Austin, TX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor choice for Shenzhen
The hotel staff themselves were all very nice. The hotel itself was disappointing. Our rooms were available when we arrived (a plus), but everything is run down and just feels like you are staying in an ashtray. The bed was essentially an elevated concrete block and the shower head in the bathtub was about 3' above the tub. Would never stay there again.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good rate hotel for transit
This hotel rate was good for transit. Hotel staff is all kindness and helpful for stay
Stayed 1 night in Mar 2018

6/10 Okay

Anazion, Atlanta, GA

Liked: Cleanliness, staff & service
Good location but needs renovation.
Despite the good location and excellent staff, the proprietary needs renovations in all areas,
Stayed 1 night in Mar 2018

8/10 Good

Szeeming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our third time stayed at Metropark, each time was a enjoyable experience.
Stayed 1 night in Oct 2017

4/10 Poor

albert, Guam USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertisment, bad resevation problem
Location are far away from airport, when call foe hotel pickup, they insist I dont have researvation, no pickup. I had to tell them that I will pay again then send pickup. Checkin took 20min due to not able to find researvation. I had to promise them that I will pay when check out This is a expedia false with not giving researvation to hotel, cause me with problem after problems. Room are dirty and outdated, hallway are dark, almost need flash light just to wall the hallway. False addvertisement on room newly renovated !!, Bathroom dirty, and not clean at all, I have pictures to proof it. Carpet fell sticky, it not shampoo for long time. When we finally check in its already 11:15pm, My flight is 8:50am, need ti be at airport at 6am, ask if I can have my free breakfast at 6am, they flat out say no ! We did not even get anything to eat !! This is worse trip ever !
Stayed 1 night in Oct 2017

6/10 Okay

Kelvin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Smoky room close to airport
Close to airport and they even picked us up from the airport very late at night. The room was smoky and I had to open the window to actually try to sleep.
Stayed 1 night in Oct 2017

6/10 Okay

Anazion, Atlanta, GA, USA

Liked: Cleanliness, staff & service
Airport convenient location.
Good stay. Good staff. Needs some improvements in the cafeteria.
Stayed 1 night in Oct 2017

6/10 Okay

Derek, London

Hotel is NOT opposite the airport
The hotel is NOT opposite the airport, it is opposite the OLD airport, therefore it is a 15 minute drive. The hotel is old, dimly lit, and not very appealing. The staff speaks little English, the breakfast is laid out like a cafeteria with no service staff.
Stayed 1 night in Sep 2017

6/10 Okay

Maung

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The hotel is too old and a little dirty.
Stayed 3 nights in Aug 2017