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Nishimuraya Honkan

4.5 star property
Luxury Toyooka ryokan in Kinosaki Onsen with free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nishimuraya Honkan

Japanese Style Room (Hatsune) with Outside Bathtub | Terrace/patio
Suite Japanese Style Room with Outdoor bathtub Honjin
Suite Japanese Style Room with Outdoor bathtub Horai | Bathroom
Hot springs
Suite Japanese Style Room with Outdoor bathtub Honjin

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
469 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Kinosaki Onsen Ropeway
    3 min walk
  • Onsenji Temple
    5 min walk
  • Kinosaki Mugiwarazaikudenshokan
    19 min walk
  • Toyooka (TJH-Kounotori - Tajima)
    45 min drive

Room options

View all photos for Suite Japanese Style Room with Outdoor bathtub Horai

Premium bedding, minibar, in-room safe, blackout curtains

Suite Japanese Style Room with Outdoor bathtub Horai

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Hairdryer
  • 70 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Special Room with Open-Air Bath, Botan

Special Room with Open-Air Bath, Botan

Special Room with Open-Air Bath, Botan

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Hairdryer
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for Suite Japanese Style Room with Outdoor bathtub Kangetsu

Premium bedding, minibar, in-room safe, blackout curtains

Suite Japanese Style Room with Outdoor bathtub Kangetsu

Highlights

Garden
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
  • 70 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Traditional Suite Room Kumoi

Traditional Suite Room Kumoi

Traditional Suite Room Kumoi

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Hairdryer
  • Sleeps 6
  • 1 King Bed and 4 Single Futons

View all photos for Suite Japanese Style Room with Outdoor bathtub Honjin

Suite Japanese Style Room with Outdoor bathtub Honjin

Suite Japanese Style Room with Outdoor bathtub Honjin

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
  • 97 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room (Hatsune) with Outside Bathtub

Japanese Style Room (Hatsune) with Outside Bathtub | Terrace/patio

Japanese Style Room (Hatsune) with Outside Bathtub

Highlights

Garden
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room (Asuka) with Outside Bathtub

Japanese Style Room (Asuka) with Outside Bathtub

Japanese Style Room (Asuka) with Outside Bathtub

Highlights

Garden
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
2 bathrooms
  • 60 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Room with Open-Air Bath, Sakura

Room with Open-Air Bath, Sakura

Room with Open-Air Bath, Sakura

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room 29sqm, Up to 6 person

Japanese Style Room 29sqm, Up to 6 person

Japanese Style Room 29sqm, Up to 6 person

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bidet
  • 60 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Traditional Room (Japanese-Western)

Traditional Room (Japanese-Western)

Traditional Room (Japanese-Western)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bidet
  • 62 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for Traditional Suite Room Ginsen

Traditional Suite Room Ginsen

Traditional Suite Room Ginsen

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Hairdryer
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for Japanese Western Style Room, Yabuki

Japanese Western Style Room, Yabuki

Japanese Western Style Room, Yabuki

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bidet
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for Special Room with Semi-Open-Air Bath, Matsu

Premium bedding, minibar, in-room safe, blackout curtains

Special Room with Semi-Open-Air Bath, Matsu

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bidet
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room 14.5sqm Up to 4 person

Japanese Style Room 14.5sqm Up to 4 person

Japanese Style Room 14.5sqm Up to 4 person

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
  • 30 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Suite Japanese Style Room (Matsu) , Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Suite Japanese Style Room (Matsu) , Garden View

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bidet
  • 80 sq m
  • Sleeps 6
  • 6 Single Futons

Similar properties

Front of property - evening/night

Nishimuraya Hotel Shogetsutei

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (115)
The price is AU$1,573
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Nishimuraya Hotel Shogetsutei

About the area

Toyooka

A luxury stay in the heart of Toyooka awaits you at Nishimuraya Honkan. Within steps you'll find Kinosaki Onsen Ropeway and Onsenji Temple within a short 5-minute stroll. Highlights at this ryokan include free valet parking and a bar/lounge. .Enjoy access to hot springs, free bike hire and mountain biking. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of free train pick-up service. .Sights within a 15-minute walk of this Kinosaki Onsen ryokan include Jizo-yu Onsen and Satono-yu Onsen.

What's nearby

  • Kinosaki Onsen Ropeway - 3 min walk - 0.3 km
  • Kinosaki Mugiwarazaikudenshokan - 19 min walk - 1.6 km
  • Hachigoro's Tojima Wetland - 2 min drive - 2.3 km
  • Kinosaki Marine World - 7 min drive - 4.7 km
  • Takeno Beach - 13 min drive - 8.1 km

Getting around

  • Kinosakionsen Station - 11 min walk

Restaurants

  • ‪さんぽう西村屋本店 - ‬1 min walk
  • ‪UTSUROI TSUTIYA ANNEX - ‬1 min walk
  • ‪をり鶴 - ‬3 min walk
  • ‪すけ六 - ‬8 min walk
  • ‪城崎町家地ビールレストラン gubigabu - ‬6 min walk

About this property

Nishimuraya Honkan

Luxury Toyooka ryokan in Kinosaki Onsen with free valet parking
Nishimuraya Honkan offers its guests hot springs and complimentary bicycles. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A train station pick-up shuttle and A train station drop-off shuttle are free. A library, multilingual staff, and a garden are also featured at the luxury Nishimuraya Honkan. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Toyooka ryokan.

  • 34 guestrooms or units
  • 2 levels
  • 3 buildings
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
Nishimuraya Honkan offers 34 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:30 AM to midnight. There are 2 indoor/outdoor hot springs on site. The temperature in the hot springs is set to 109°F.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs water temperature - 43 ºC
  • In-room massages
  • Indoor hot spring
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:30 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • In-room dining only
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Fusuma (room partition)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children 9 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Nishimuraya
Nishimuraya Honkan
Nishimuraya Honkan Hotel
Nishimuraya Honkan Hotel Toyooka
Nishimuraya Honkan Toyooka
Nishimuraya Honkan Japan/Toyooka, Hyogo
Nishimuraya Honkan Inn Toyooka
Nishimuraya Honkan Inn
Nishimuraya Honkan Ryokan
Nishimuraya Honkan Toyooka
Nishimuraya Honkan Ryokan Toyooka

Frequently asked questions

What is the cancellation policy at Nishimuraya Honkan?

Nishimuraya Honkan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nishimuraya Honkan?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Nishimuraya Honkan on 19 Dec 2024 start from AU$2,228.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nishimuraya Honkan?

Yep, Nishimuraya Honkan has a free self car park and free valet parking.

Are there any beaches close to Nishimuraya Honkan?

The closest beach to Nishimuraya Honkan is Takeno Beach (5.4 km).

What makes Nishimuraya Honkan a romantic place to stay?

Couples dining and romance packages, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Nishimuraya Honkan.

Is there a free airport shuttle available at Nishimuraya Honkan?

No, Nishimuraya Honkan does not offer an airport shuttle service.

What time are check-in & check-out at Nishimuraya Honkan?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Nishimuraya Honkan?

No, pets are not allowed.

Nishimuraya Honkan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 71 out of 79 reviews" "
Rating 8 - Good. 6 out of 79 reviews" "
Rating 6 - Okay. 1 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the highlight of our Japan Trip. We loved experiencing a traditional Ryokan. The staff was very friendly and made us feel very welcome. The onsen at the hotel was a great experience as well. We loved how Kaori hosted us for the Kaiseki dinner at our room. It was very interesting to try all the traditional dishes from Japan.
Stayed 1 night in May 2024

10/10 Excellent

Ethelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOOK THIS HOTEL! Loved our stay and totally worth the 2.5 hour train ride from Osaka. Was able to check in promptly at 3 p.m. and our bags were whisked away to our room. We immediately received our onsen pass and were able to get in a bath before our kaiseki dinner. The next morning we were able to explore more of the public baths and had an amazing breakfast. The town shops open around 11 a.m. so you can really get away with one overnight stay if not more. Beautiful property, relaxing stay and a nice option to visit a tattoo friendly onsen town
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff that attended us during our stay were wonderful, the food was delicious, the Honakan’ garden was beautiful and the onsen was enjoyable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

SUZANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible at this gorgeous property. A superb multi course dinner and breakfast were served in our room each day. The room also includes a pass to all the public onsen, but the hotel also has two Onsen for guests. I was the only one using them when I went. We hated to leave, and plan to return. I give this hotel the highest marks.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What was good: - Probably the ultimate Japanese ryokan experience, in a 150 year old inn. - staff generally very friendly and helpful - quality of food is very good What could be better: - Very expensive for what it is - Rooms are fairly basic - be prepared to be woken up early as the beds are taken away by 8am
Stayed 2 nights in Oct 2019

10/10 Excellent

AK, New york

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
it was the best ryokan experience ever could be imagine! Service is outstanding. The staff deal with us, westerners, in the most gracious manner possible explaining things about which we were ignorant. Food was great. Rooms and the garden are beautiful. It is an expensive property but it worths every penny of it.
Stayed 2 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service in a traditional ryokan
Amazing stay for a Ryokan and onsen bath experience. We stayed for 2 nights and really enjoyed the peaceful town, delicious food, relaxing baths, and amazing service.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kasumi was very good host. She was very professional. Also hotel is well kept and great for holiday visits. We will recommend it to our family.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will certainly come back again
Excellent
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience staying at Nishimuraya Honkan ! Hotel staff were attentive from the moment we booked, to our stay and waving us good-bye. The hotel and garden was very beautiful. On the morning of check-out I went to the hotel’s onsen around 9am and got the whole place to myself ! So relaxing and calming. A unique experience staying in a traditional Japanese ryokan. Dinner and breakfast was a culinary delight! Haru was our host for mealtimes and she was so attentive and added to our overall experience. The whole town is charming and very picturesque and you've got 7 onsens to choose from. All the ryokan provide their guest with Yakata to wear around town which added more charm to the town. Definitely worth a side trip to Kinosakin Onsen when visiting Japan.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful onsen & ryokan experience
This is the best ryokan in Kinosaki Onsen. It has history & old world charm. Has a small but peaceful & beautiful courtyard garden. Location is good, right in town & convenient.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good dinners and breakfasts even for a vegetarian
I'm happy about their effort to accommodate a vegetarian in our group. However, I would like Nishimuraya to offer a bottle price for sake in addition to the price for ichigou (180cc).
Stayed 2 nights in May 2019

10/10 Excellent

Jane, Victoria, BC, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, it doesn't get more perfect than that. Amazingly beautiful ryokan, kind, warm and extremely attentive staff, the veiews of the garden and the surroundings are breathtaking , the onsens in the ryokan are great, everything is stylish, sparkling clean and the food is exotic and deliscious both in taste and presentation. Could have stayed there forever, felt so relaxed and happy, very grateful to the staff for all the personal attention I have received.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Santousu, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kinosaki is a picturesque town with a canal running through it. I would rate Nishimuraya Honkan as one of the top ryokans I have visited. Up there with Gero Onsen Ryokan and Arashiyama's Togetsutei. I rate the Hotel, Staff and food as 5 star. Our room assistant, Natsumi, was always cheerful and helpful. We were a party of 6 and stayed two nights. The kaiseki dinners were excellent, well presented, and the best meal in our 4 weeks in Japan.
Stayed 2 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and tranquility!
The most amazing place to come and experience the real onsen culture. A charming town and wonderful service at the ryokan. The dinner was superb even if the local breakfast was a bit more challenging!
Stayed 1 night in Sep 2017

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and easy to access
The staffs are very polite and helpful starting from the introduction, foods are delicious and the honkan hot springs are very clean. Quiet room and the temperature is just right. The staff serving the meal explains details in every dish. Kimono and yukata are provided. Shuttle services and easy access. We all had a good experience.