Keio Plaza Hotel Sapporo

4.5 star property
Winter wonderland with a restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Keio Plaza Hotel Sapporo

Luxury Quadruple Room
Exterior
Family Room, Non Smoking
Interior
Lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Business services
    Business services

Explore the area

Map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Former Hokkaido Government Office Building
    5 min walk
  • Hokkaido University
    6 min walk
  • Odori Park
    10 min walk
  • Sapporo (OKD-Okadama)
    24 min drive

Room options

Superior Twin Room, Non Smoking (Large Twin Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 33.0 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Luxury View Bath Suite (King Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury View Bath Suite (Hollywood Twin)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Premier Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 53 sq m
  • Sleeps 8
  • 4 Single Beds

Comfort Single Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Queen Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 3 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Queen Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Luxury Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 8
  • 4 Large Single Beds

Comfort Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 53 sq m
  • Sleeps 8
  • 4 Single Beds

Comfort Large Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Premier Large Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Premier Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Comfort Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Premier Single Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 6
  • 4 Single Beds

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Single Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Triple Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 6
  • 3 Single Beds

Premier Queen Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

[NEW] Superior Double Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

[NEW] Standard Double Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premier King Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Large Twin Room Non-Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Triple Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 5
  • 3 Single Beds

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Premier Single Room

  • Sleeps 1
  • 1 Single Bed

Comfort Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

Luxury Twin Suite Type A

  • Sleeps 2
  • 2 Single Beds

Luxury Twin Suite Type B

  • Sleeps 2
  • 2 Single Beds

Comfort Quadruple Room

  • Sleeps 4
  • 4 Single Beds

Standard Large Twin Room

  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Family Room

  • Sleeps 4
  • 2 Single Beds

Superior Large Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Room

  • Sleeps 2
  • 2 Single Beds

Comfort Large Twin Room

  • Sleeps 2
  • 2 Single Beds

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

Luxury Suite 4 Bed

  • Sleeps 4
  • 4 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Premier Quadruple Room

  • Sleeps 4
  • 4 Single Beds

Comfort Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Luxury Double Suite

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Premier King Room

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Premier Large Twin Room

  • Sleeps 2
  • 2 Single Beds

Comfort Queen Room

  • Sleeps 2
  • 1 Queen Bed

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Similar properties

About the area

Sapporo

A luxury stay in the heart of Sapporo awaits you at Keio Plaza Hotel Sapporo. Within just a 15-minute stroll, you'll find Hokkaido University and Odori Park. Highlights at this ski hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Glass Seasons, is open for breakfast and lunch. CROSS VAULT is the hotel's own bar. Business amenities include 19 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of a ski shuttle. .Sights within a 20-minute walk of this 4.5-property class Sapporo City Centre hotel include Sapporo Clock Tower and Sapporo TV Tower.

What's nearby

  • Hokkaido University - 6 min walk - 0.6 km
  • Odori Park - 10 min walk - 0.9 km
  • Sapporo Clock Tower - 13 min walk - 1.2 km
  • Sapporo TV Tower - 18 min walk - 1.6 km
  • Hokkaido Shrine - 4 min drive - 3.8 km

Getting around

  • Sapporo Station - 4 min walk
  • Nishi-Hatchome Stop - 12 min walk
  • New Chitose Airport (CTS) - 60 min drive

Restaurants

  • ‪六花亭札幌本店 - ‬2 min walk
  • ‪六花亭喫茶室 - ‬2 min walk
  • ‪ハムカツ神社札駅店 - ‬3 min walk
  • ‪GLASS SEASONS - ‬1 min walk
  • ‪大衆蕎麦大衆酒場 りん - ‬3 min walk

About this property

Keio Plaza Hotel Sapporo

Winter wonderland with a restaurant
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Sapporo hotel.

  • 1 building
  • 486 guestrooms or units
  • 22 levels
  • Built in 1982
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Keio Plaza Hotel Sapporo?

Keio Plaza Hotel Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Keio Plaza Hotel Sapporo?

Yep, Keio Plaza Hotel Sapporo has a self car park with in/out privileges for JPY 2000 per night. Onsite parking is limited.

Are there any beaches close to Keio Plaza Hotel Sapporo?

The closest beach to Keio Plaza Hotel Sapporo is Otaru Dream Beach (14.9 km).

What makes Keio Plaza Hotel Sapporo a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Keio Plaza Hotel Sapporo.

Are there hot tubs in the rooms at Keio Plaza Hotel Sapporo?

No, but there are deep-soaking baths in the guestrooms.

Does Keio Plaza Hotel Sapporo serve breakfast?

Yep, our travelers can't get enough of the buffet breakfast here! Available daily from 6:00 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Keio Plaza Hotel Sapporo?

No, Keio Plaza Hotel Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Keio Plaza Hotel Sapporo?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Keio Plaza Hotel Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Keio Plaza Hotel Sapporo?

No, only service animals are allowed.

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews" "
Rating 8 - Good. 258 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Arthur

Travelled with group
Liked: Cleanliness, staff & service
Ok
Clean and comfortable. But noisy. Thin walls. We had a Japanese family with kids next to us that made noise until 1am three nights in a row. Unpleasant.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room is on high floor and facing the trains track which is quite cool and it is not noisy at all. From Sapporo station to hotel is about 7-10 mins walk. Nearby attractions - Odori Park and Sapporo TV tower etc
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a 10 minute walk from the Sapporo Station. Close to convenience stores, dining area, and shopping. Staff were helpful. Place was clean except spotted a spider in our room.
Stayed 5 nights in Jul 2024

8/10 Good

Steven, Kensington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine... just a little out of the way. Ice machines were hard to find and sometimes out of buckets.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cary, Chino Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Wan Ting Ludmilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a superior large twin room, room was clean and kept well, the bathroom had a separate powder area, which was greatly appreciated. Great breakfast option at the hotel as well, thoroughly enjoyed the stay. Right beside the hotel was the Toyota Rent a Car facility, which was very easy for us to travel out into other parts of Hokkaido when we eventually checked out. Overall, helpful staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Xubin, Oro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Jeffery

Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service
Hotel room is a bit old and the bathroom could use an upgrade. However it was very clean and the location was very convenient. Just a few blocks from a Sapporo Station and there is a 7-Eleven directly across the street. Too bad gym charges a few 3000 yen per visit so we did not use it at all. I would stay there again because of the service. The concierge was amazing and helped us out a lot from transportation and dinners to tour reservations and confirmations. Really appreciate them. Made a difference to our trip. Japan is still very old school and many things still works best with a phone call by a native speaker.
Stayed 6 nights in Jun 2024

10/10 Excellent

Salina

Stayed 6 nights in Jun 2024

10/10 Excellent

KUOKUANG, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, will comeback again
Stayed 5 nights in Jun 2024

6/10 Okay

Shinichi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Kay, Newport Beach

Travelled with partner
Liked: Cleanliness, staff & service
Nice place, excellent staff, good walkable location. The space was a little tight, no drawer space. There was about a 2” step up to the bathroom which seems insignificant but when not used to it it almost caused tripping.
Stayed 4 nights in Jun 2024

10/10 Excellent

KUOKUANG, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will be returned soon
Stayed 3 nights in Jun 2024

10/10 Excellent

GOH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is amazing. Check in timing is 3pm and we came early. They did the check in and helped us (family of 6 adults) to keep our luggages to the assigned rooms. Room cleaning was excellent. The best is Toyota rental south exit is located beside the hotel. Lawson and 7-11 are nearby. The only thing is the breakfast buffet. The waiter and waitresses seem to focus on local guests. They took more than 5 mins to clear the plates. We seated straight near the window where a lot of guests passes by. Otherwise, this hotel is perfect. The north exit bus stop provided shuttle bus (Chuo bus) at 1300 yen to New chitose domestic terminal.
Stayed 4 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goof stay. Room was a nice size and the staff was very courteous. Breakfast had good variety. This is a place that u will stay again
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Keio Plaza Hotel is always my favourite hotel in Japan. Central location, spacious lobby and hotel room, gym facility and accessible to amenities.
Stayed 1 night in Jun 2024

8/10 Good

Kwok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet very good
Stayed 2 nights in May 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to be helpful. Tried to offer tips but they refused. Helpfulness was part of their jobs which was unique.
Stayed 4 nights in May 2024

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Great service, nice room, good breakfast. Staff was very friendly and helpful. Great view!
Stayed 1 night in May 2024

10/10 Excellent

Bakji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Politeness and kindness
Stayed 2 nights in May 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Kwan Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chuu Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay and very pleasant staff. The staff is able to communicate with English which is a big bonus.
Stayed 1 night in May 2024