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Alba Queen Hotel - Ultra All Inclusive

5.0 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Alba Queen Hotel - Ultra All Inclusive

Staircase
Staircase
Aerial view
Waterslide
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • All-inclusive
  • Bar
  • Breakfast included
  • Parking included

Explore the area

Map
Tilkiler Mevkii Erhan Demir, Bulvari P.Kutusu: 6 Colakli, Manavgat, Antalya, 07610
  • Genel plaj
    ‪3 min walk‬
  • Side West Beach
    ‪3 min walk‬
  • Süral Shopping Center
    ‪18 min walk‬
  • Antalya (AYT-Antalya Intl.)
    ‪58 min drive‬

Room options

View all photos for Family Room Land View

Family Room Land View

Family Room Land View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room Sea View

Premium bedding, free minibar, desk, blackout curtains

Superior Room Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room Sea View

Premium bedding, free minibar, desk, blackout curtains

Standard Room Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room Land View

Premium bedding, free minibar, desk, blackout curtains

Standard Room Land View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Side

A luxury stay in Manavgat awaits you at Alba Queen Hotel - Ultra All Inclusive. Within a short 5-minute stroll, you'll find Side West Beach and Genel plaj. Highlights at this all-inclusive property include 3 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include hot stone massages, body scrubs and mani/pedis. The buffet restaurant, Ana, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. 8823 square feet (820 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Manavgat property, attractions include Aquapark and Side Harbor.

What's nearby

  • Side West Beach - 3 min walk
  • Süral Shopping Center - 18 min walk
  • Aquapark - 7 min drive
  • Side Harbor - 12 min drive
  • Side East Beach - 24 min drive

Getting around

  • Antalya (AYT-Antalya Intl.) - 58 min drive

Restaurants

  • ‪Can Garden Lobby Bar - ‬11 min walk
  • ‪Side Jandarma Kampi Cay Bahcesi - ‬9 min walk
  • ‪Can Garden Resort Beach Bar - ‬2 min walk
  • ‪Alba Queen Beach Bar - ‬4 min walk
  • ‪Bei Mehmet Bar - ‬5 min walk

About this property

Alba Queen Hotel - Ultra All Inclusive

Luxury property on the beach, with outdoor pool
Alba Queen Hotel - Ultra All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Alba Queen Hotel - Ultra All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as parasailing and windsurfing.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

This 5-star Manavgat property is smoke free.

  • 324 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 8823 sq ft of conference space
  • 820 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Alba Queen Hotel - Ultra All Inclusive offers 324 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Manavgat property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (TRY 100 per day)
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ana
  • Fish
  • Sunset Beach
  • Thai

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,823 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 16 November 2024 to 27 March 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alba Queen Hotel - Ultra All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: TRY 100 per day (1-device limit, rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: TRY 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Alba Queen
Alba Queen Hotel
Alba Queen Hotel Manavgat
Alba Queen Manavgat
Hotel Alba Queen
Queen Alba Hotel
Alba Queen Hotel Side
Alba Queen Side
Alba Queen Hotel All Inclusive Side
Alba Queen Hotel All Inclusive
Alba Queen All Inclusive Side
Alba Queen All Inclusive
Alba Queen Hotel All Inclusive
Alba Queen Hotel - Ultra All Inclusive Manavgat
Alba Queen Hotel - Ultra All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Alba Queen Hotel - Ultra All Inclusive?

Alba Queen Hotel - Ultra All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alba Queen Hotel - Ultra All Inclusive?

Yep, Alba Queen Hotel - Ultra All Inclusive has a free self car park.

Are there any beaches close to Alba Queen Hotel - Ultra All Inclusive?

Yep, Alba Queen Hotel - Ultra All Inclusive is a short 3-minute walk from Side West Beach. Fun beach activities include volleyball, waterskiing and windsurfing.

Is there a spa on site at Alba Queen Hotel - Ultra All Inclusive?

Yep, there is an onsite spa at Alba Queen Hotel - Ultra All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Alba Queen Hotel - Ultra All Inclusive have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Alba Queen Hotel - Ultra All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Alba Queen Hotel - Ultra All Inclusive?

Alba Queen Hotel - Ultra All Inclusive features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Alba Queen Hotel - Ultra All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Alba Queen Hotel - Ultra All Inclusive.

Is Alba Queen Hotel - Ultra All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Alba Queen Hotel - Ultra All Inclusive is a hit with families.

Does Alba Queen Hotel - Ultra All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Alba Queen Hotel - Ultra All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Alba Queen Hotel - Ultra All Inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alba Queen Hotel - Ultra All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Alba Queen Hotel - Ultra All Inclusive?

No, pets and service animals are not allowed.

Alba Queen Hotel - Ultra All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 6 out of 80 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sedat

Stayed 6 nights in Jun 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel was amazing the only down fall was they didn't have entertainment because of covid 19. Apart from that it was an excellent holiday
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Worst reception service I have ever seen
No kids club, no entertainment, food is tasteless and worst of all is the reception staff. In the room says call 99 for anything called 5 times in 3 different days, NO answer and when complained about it at the reception they didnt want to hear. Waiters are very polite and helpfull but thats all about it. Good location and good beach.
Stayed 4 nights in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Hatice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jun 2019

10/10 Excellent

apo0738, türkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
hotel can tell just super*service eat meat room clean all super and cheap to this servis

4/10 Poor

Verified traveller

Disliked: Staff & service
NOT 5 star standard - very disappointed!
I was so disappointed. Myself and some friends stayed at this hotel to celebrate a 30th birthday - what a disappointment from the minute we tried to book in! To start off, we were told that the room we had booked on line was not available at this hotel ? but we would be given an alternative room. We agreed and went to unpack. I have stayed on other 5 star hotels in this area and have always been provided with robe. slippers, toiletries, alcohol in mini bar etc none of which were in our room. When I went to ask why the receptionist asked me "what I expected for the price I had paid and as I was only there for 1 night, it shouldn't matter". I explained that I was offended by his comments and asked to see the manager only to be told he WAS the manager!. There were many other people also complaining about various things so I know it was not only me! I went on to ask what entertainment was on that evening only to be told that there wasn't any. There was only 1 bar with a small TV in the corner, no music, no atmosphere or anything. Wifi was very hit and miss and we had to go and ask for assistance several times. It was not available in any rooms. On a positive note - the food was great and the 1 waiter working in the bar was super. I did fill in the questionnaire and asked someone to contact me as no Customer Relations staff were available during my stay. My friend certainly had a 30th birthday to remember. Shame it is for all the wrong reasons!

8/10 Good

diggers

Liked: Cleanliness, room comfort
Nice hotel good food but day activities nil
Been here 4 times. Nice clean hotel with good food but missing extras this year. Daytime animation not good we're lazy especially the lady who did nothing but flick her hair. No shooting no night water polo less discos no managers cocktail party. Bar staff all left due to new manager who does not talk to guests will not be returning again sorry alba you were great but now only good

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
2.5*, not 5*
On our recent visit to Alba Queen hotel, our hopes were high. Unfortunately, the expectations were not met in most areas. While the entertainment group and servers were friendly (albeit maybe overly so), the reception and guest relations were far from it. When we wanted to make a restaurant reservation, the reception staff directed us to the guest relations who was not present; when we finally managed to meet her, we heard that the restaurant had been booked for the next 4 days, way past our departure date. The most disappointing was the departure, when we were asked to pay 5euros for ordering the taxi to the airport. The fact that a) we didn't have cash and b) dealt in either Turkish lira (their local currency) or British pound (our currency) seemed to surprise the staff clearly offended them. The beds were as hard as rocks- not what you would expect from a 5* hotel, even by Turkish standards. All in all, the place was not bad, if you set your expectations low, and consider it to be a 2,5* resort.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk staff seemed overwhelmed even though the hotel wasn't particularly busy, but overall it was a nice place to stay.

10/10 Excellent

Nadine M, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach with good facilities
I had such a great time as I was looking for some relaxation and calm axât fromage the UK.The hotel staff were all so friendly and helpful,It was the first time they had a black customer so I was kind of popular lol. The food was so yummy and you could choose from different menu from the buffet or simply choose to eat in one of the restaurant a la carte. The sauna and the steaming room were free to use and the spa treatment cost nothing compare to here in UK. The only thing is that is quite far from the airport and both trip from and to the hotel will cost you about £130 and keep in mind that the taxi drivers are always looking for ways to take money of you. Other than that it was a great experience.

8/10 Good

Shabbir, Hounslow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable good food clean
Had a nice time

6/10 Okay

Pierre, Denmark

Liked: Cleanliness
Disliked: Staff & service
Almost All Inclusive
The physical standard of this hotel (buildings, cleanliness, facilities etc.) hold a high standard and would greatly benefit from a more competent staff and professional services. There is hardly any English spoken in this ***** hotel, the credit card machine is either non-existent or non-functioning, leaving you to pay cash for all services obtained during an entire stay. You will also need cash to use amenities such as pool/bowling and the bars do not readily accept running a tap and adding it to the room charge. The selection and quality of "all inclusive" drinks is compromised and it appears that the bar tenders do not take much pride in serving drinks that match the standard of the hotel. Finally, the "all inclusive" supposedly includes 1 dinner/week at one of the two a la carte restaurants - which by coincidence did not happen to have any tables available......that is, until we asked for a refund of the missing a la carte visit, then all of a sudden a table for 6 in the fish restaurant became available.

10/10 Excellent

John, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of hotel was first class
There was a large choice of food every day and rooms were cleaned every day.

10/10 Excellent

Lin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday for the Kids
Family of 7 with small baby. Staff very helpful amenities excellent. Areas very clean Room cleaned daily. Pool and slides great for the kids. Not enough beds for amount of people. Towels put on beds at 5am in the morning. For our family with small baby very difficult to get shade. Animation team friendly some of the shows were ok in the evening . The kids club had mostly polish and german children not catered for English speaking children. My grand children did not attend which was a shame. The food was edible but unexciting. again catered for continental tastes. Pitzas were really good at the beach bar staff very friendly Beach fantastic and close to the hotel

8/10 Good

Katie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with own beach
Travelling with hubby and 2 kids (6&7) arrived at hotel late, however reception staff very efficient and guided us to dining room to ensure we had dinner before it closed (10pm). Porter overly enthusiastic and insisted on taking our bags but also waited for tip - a little annoying! We booked a family bunkbed room but were given a large double room, when questioned they had over-booked but could be sorted in the morning. I didn't want the nonsense of moving again so insisted on 2 camp beds, extra blankets and pillows of which they delivered straight away. Wide variety of fresh food served breakfast, lunch & dinner, also snacks from pool bar throughout the day. Two lifeguards on duty for when slides were open (break for lunchtime). Garden staff, house staff and maids always about cleaning and attending to hotel - very clean!! Daytime entertainment for those that wanted it. Only downside was kids evening entertainment, there was an hours mini disco at 830pm however no disco where your children were just able to dance on own without joining in a group. Also a little late for little ones who had spent 8 hrs in the pool! Close proximity to own beach where shade available, also free drinks and toilets too. We couldn't hire room on last day as already booked but were able to use spa facilities for showers. Would definitely recommend for family holiday with young or older children.

8/10 Good

J, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with everything you need
Hotel is as described, very nice, staff are great too. Side worth a visit use the dolmus (buses) they are cheap and fast!

10/10 Excellent

Lisa, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Turkey
This was our first time to Turkey and will not be our last!! Fabulous hotel, fantastic staff, great food and 40°. Everything we could have asked for. One thing to remember is to get up early for a sunbed though.

10/10 Excellent

nicola, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family experience
Great time, great for kids and adults. Watch for being 'done' in the markets and temperature very hot in July.

6/10 Okay

KL, KT

Liked: Cleanliness, staff & service, room comfort
Great hotel but too crowded
Hotel was very nice, with great facilities but too over crowded outside with everyone all round the only pool. But staff excellent and we were able to move to one of their sister hotels - the Alba Resort Hotel just down the road, and this was excellent in every way.

10/10 Excellent

dan, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
I would recommend not useing this company as we had to pay an extra £160 for are luggage as this was not included or clearly mentioned during booking and also we got off the flight to find we have no transfers to hotel so another £120 to the total cost again not mentioned during booking

10/10 Excellent

Toni, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday!
We cannot complain. Modern and clean hotel. Very friendly and helpful staff. The food was delicious, plenty of choice and always fresh. The alcohol drinks, well they were a bit diluted, but hey! Look on the bright side- No hangover the next day! Sandy beach very well looked after, the sea is clean and pleasantly warm in May.

10/10 Excellent

Sandy, Berkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean, friendly staff
Friendly, professional staff, check in was fast and efficient.Lovely clean hotel, pool, beach etc. Restaurant had a good selection of fresh food with plenty of variety, friendly,efficient waiters.No obvious favouritism to other nationalities as mentioned in some reviews, they were always very attentive, quick to offer drinks etc . Entertainment staff were friendly and fun, encouraging but not pushy! Great spa. Lots of sun beds so no worries about having to get up early to reserve! Lovely relaxing family holiday.

4/10 Poor

wendy, Roma

Liked: Cleanliness, property conditions & facilities, room comfort
disappointig from last year animation team rubish
beatiful hotel, waiters very good, room vey clean, odd show in evening poor, daytime activities if any poor. food repetitive