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The Moon Residence & Spa

4.0 star property
Colonial hotel with full-service spa and free valet parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Moon Residence & Spa

Outdoor pool
Garden view
King Suite With Balcony, Garden and Pool View
Exterior
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
#100, st.267, Vihear chen Village, Siem Reap
  • Old Market Area
    6 min walk
  • Siem Reap Art Center Night Market
    8 min walk
  • Pub Street
    9 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    60 min drive

Room options

View all photos for King Suite With Balcony, Garden and Pool View

King Suite With Balcony, Garden and Pool View

King Suite With Balcony, Garden and Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room, Balcony, Garden and Pool View

Family Connecting Room, Balcony, Garden and Pool View

Family Connecting Room, Balcony, Garden and Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Landmark King, Balcony, Garden View

Landmark King, Balcony, Garden View

Landmark King, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin With Balcony, Garden and Pool View

Landmark Twin With Balcony, Garden and Pool View

Landmark Twin With Balcony, Garden and Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Lobby
Saem Siemreap Hotel
Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (1000)
The price is AU$107
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Saem Siemreap Hotel

About the area

Siem Reap

A family-friendly stay in the heart of Siem Reap awaits you at The Moon Residence & Spa. Within just a 15-minute stroll, you'll find Pub Street and Angkor Night Market. Highlights at this Colonial hotel include 2 coffee shops/cafes, a full-service spa and a restaurant. .A relaxing visit to La lune Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool along with access to bike hire and archery. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free babysitting. Each morning local cuisine breakfast is served between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free bus station shuttle. .Places within a 30-minute walk of this 4-property class Siem Reap hotel include Apsara Theatre and The Heritage Walk.

What's nearby

  • Old Market Area - 6 min walk
  • Pub Street - 9 min walk
  • Angkor Night Market - 12 min walk
  • Angkor National Museum - 3 min drive
  • Angkor Wat - 8 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 60 min drive

Restaurants

  • ‪Local Breakfast Restaurant - ‬7 min walk
  • ‪Tavoos Garden Cafe & Wellness Hub - ‬5 min walk
  • ‪Embargo - ‬9 min walk
  • ‪Temple Design Restaurant - ‬11 min walk
  • ‪Pasta La Vista - ‬11 min walk

About this property

The Moon Residence & Spa

Colonial hotel with full-service spa and free valet parking
The Moon Residence & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the family-friendly The Moon Residence & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Siem Reap hotel.

  • 1 building
  • 22 guestrooms or units
  • 2 levels
  • 2 coffee shops
  • Built in 2013
  • Deli
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
The Moon Residence & Spa offers 22 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate dining areas and includes desks. Beds feature premium bedding. This Siem Reap hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Fridges and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, La lune Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Oven
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Moon Residence & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 5 for adults and from USD 3 for children
  • Airport shuttle fee: USD 29 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Moon Residence Hotel Siem Reap
Moon Residence Hotel
Moon Residence Siem Reap
Moon Residence
The Moon Residence & Spa Hotel
The Moon Residence & Spa Siem Reap
The Moon Residence & Spa Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at The Moon Residence & Spa?

The Moon Residence & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Moon Residence & Spa?

Yep, The Moon Residence & Spa has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at The Moon Residence & Spa?

Yep, La lune Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Moon Residence & Spa have a pool?

The Moon Residence & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes The Moon Residence & Spa a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Moon Residence & Spa.

Is The Moon Residence & Spa family-friendly?

You bet! With amenities such as free babysitting, laundry facilities and a BBQ, it's no surprise that The Moon Residence & Spa is a hit with families.

Does The Moon Residence & Spa serve breakfast?

Sure does, local cuisine brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Moon Residence & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Moon Residence & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Moon Residence & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Moon Residence & Spa?

No, pets and service animals are not allowed.

The Moon Residence & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 298 reviews" "
Rating 8 - Good. 58 out of 298 reviews" "
Rating 6 - Okay. 7 out of 298 reviews" "
Rating 4 - Poor. 5 out of 298 reviews" "
Rating 2 - Terrible. 2 out of 298 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set on a quieter road but within five minutes walk of pub Street and all the restaurants and bars. The pool area was a little paradise with lots of shade from trees and nature all around. Breakfast was delicious and the price of the room very reasonable. We managed to get a connecting room which was huge and beautifully designed which was ideal as we were travelling with two teenagers.
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and clean and tidy hotel however the beds were very hard and the free breakfast was not that great. Other than that the pool was beautiful and we thoroughly enjoyed our time in Cambodia
Stayed 4 nights in Jul 2024

10/10 Excellent

Hagit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement est génial et à quelques minutes à pied des restaurants et des bars du centre-ville, cet endroit est incroyable, nous avons eu une super expérience, lit très propre et confortable. Piscine relaxante et propre, personnel charmant. Au-delà de nos attentes, nous y retournerions.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Siem Reap . Big room with all facilities . I really this place beautiful , quiet hotel and very closed to Pub Street and the centre of Siem Reap , Beautiful swimming pool and fantastic location in safe neighbourhood
Stayed 1 night in Jun 2024

10/10 Excellent

Television

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Siem Reap Super friendly staff and comfortable room , Large swimming pool, We enjoyed our stay and we definitely return in the short future,

10/10 Excellent

Jerald

Liked: Amenities
The place is lovely, the staff professional and friendly. Very helpful. The pool is delightful. Easy walk to Pub Street. Thoroughly enjoyed it. Great value for the money!
Stayed 2 nights in May 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay with very helpful staff
Stayed 3 nights in Apr 2024

6/10 Okay

Sokontheari, Medford

Liked: Cleanliness, staff & service
Staff was friendly and great location to pub street and lots of restaurants. The only con (which was no fault of the hotel) tv was not working due to construction nearby, but the staff was able to provide android tv box to use. The wifi was not great and wifi may not be important for other travelers, but we needed it to do work and we believe because tv was not working, maybe everyone was streaming and created wifi issues so this could be a one off situation. Overall great hotel and hospitality.
Stayed 8 nights in Apr 2024

10/10 Excellent

Niall

Liked: Staff & service, property conditions & facilities, room comfort
Large rooms and great location
Nice enough rooms in great location. Tv wasn’t working which hotel knew but didn’t advise us. They did fix it though once I told them. Breakfast is basic but nice enough. Would stay here again for the price as the rooms were large and the pool was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Liliana

Stayed 6 nights in Feb 2024

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Room was a bit dreary because of dark wood furnishings , but so what..it was clean , and for what it cost it was excellent 👍. A lovely light breakfast was also included in the price. All staff were very very friendly and helpful. If loud thumping music is your scene Pub Stree is just minutes away by tuktuk...or walk if you're healthy and not a fattie like me. (Woke brigade...if you're upset by me saying-- fattie - I couldn't give a toss.). Had one of the nicest Tom Yum soups I have ever had , served poolside. Would have no hesitation staying here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, central comfortable and amazing pool
Loved our stay here. Booked for four nights but ended up staying five. The hotel was really quiet despite its central location. We were there over new year and two huge stages were built in Pub Street and we were worried noise would keep us awake; it didn’t. The rental bikes were the best we saw. Comfortable with gears and big wheels. The room was comfortable and large. And the pool was famtastic to return after a day of sightseeing. I would happily recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

Siambhaivan

Stayed 2 nights in Dec 2023

10/10 Excellent

Dillan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent location and the staff were so kind and helpful. The rooms and grounds were very clean, spacious room and bathroom. Very happy with our stay.
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly friendly staff, quiet at night, rooms were spacious and clean, great breakfast options and good restaurant next to the pool. Walking distance to the center. Would happily stay here again
Stayed 1 night in May 2023

8/10 Good

Craig, Yellowhead County

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in Siem Reap, slightly away from hustle & bustle but with walking distance. Staff are very kind and helpful.
Stayed 3 nights in Apr 2023

2/10 Terrible

Sam

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room smelt of mold. Mold on bedsheets when i arrived. Visible stains on towels and sheets. Tv not connected. shower head broken shooting most water sideways. ‘Bottled’ water is reusable glass type. Stains on lampshades. Restaurant good. Staff nice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Slice of Paradise
I’ve been eagerly awaiting the chance to review this hotel, though honestly I am not sure where to begin to describe how lovely my experience was. As for the basics, my room was beautifully designed, modern, spotless, everything worked, and the plumbing was great (something I’ve learned is a little hit and miss in many SE Asian properties). The location is perfect, far enough from the busy tourist nightspots to be quiet but still only a short walk to the action. Nice restaurant, beautiful pool. Perhaps the most memorable part of my stay was the staff. What a lovely team of kind, welcoming young men and women. Really can’t recommend this hotel more highly. Bravo :)
Stayed 3 nights in Feb 2023

10/10 Excellent

ADINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible experience in an absolutely amazing hotel, with the kindest people you can meet in South East Asia! Moon Residence and Spa is the best solution for your stay in Siem Reap. Very fast to communicate before we arrived and answered all my questions. They assisted us with booking a tour to Angkor and the driver and the guide were the absolute best!! Highly recommend Mr Mau for Angkor tour in a tuk tuk and he also took us to the floating village. The hotel has very spacious rooms in a tru Khmer style. Cool, great amenities, very clean. The shampoo smelled soooo nice !! Everyone was very helpful, smiling , kind, respectful. People make this place spectacular. on our first day, we were very impressed that the hotel helped us get a to go breakfast very delicious, as we left very early to see the sunrise at the temples. The location is also the best! Just minutes away from all the hustle and bustle of Siem Reap. We got so used to being there, that we didn’t want to leave. Kids loved this hotel so much!!! The pool and courtyard are just beautiful. The front office manager was extremely helpful and so kind!! Wish we can come back and spend more time. Would definitely book again. I can’t use enough words in this review to recommend enough this place and especially the staff. I will always cherish the memories. Thank you!!!!
Stayed 2 nights in Jan 2023

10/10 Excellent

Khun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our trip we have a stayed at one or two 5 star hotel but the customer service at this hotel is second to none ! What a lovely hotel , all amenities available in a tranquil setting . It is also well located being a short stroll to the market and center of town . Well recommended

10/10 Excellent

Sophanie

Liked: Staff & service, amenities, property conditions & facilities
Beautiful oasis close to the centre of Siem Reap. Rooms are outstanding. Check in was friendly and the towel and ginger drink upon arrival was a great touch. The room was large spacious and clean. Swimming pool is relaxing. Dinner was delicious and the service was impeccable. Highly recommend Tuk tuk tour driver was fantastic.

10/10 Excellent

Television

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful surprise! "The hotel is a short walk from downtown services and shops. The hotel has its own restaurant by the pool where you can drink and eat. The price level of the restaurant is reasonable and the breakfast is tasty. Landmark king room is very spacious and tidy. The room and hotel were really peaceful and we were really able to relax there. Wifi was fast an reliable. Staff very helpful "

10/10 Excellent

blue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always My Preferred Place To Stay in Siem Reap I loved everything here .I travel many countries and this hotel is the best place that I really enjoyed .This is my third times staying at the Moon Residence in Siem Reap service is as always helpful staffs, reasonable place and location where I can easily access to the Pub Street by walking. Place is clean, cozy and green.Angkor day tour, car or tuk tuk, is available at optimal price. If I will be in Siem Reap again, this hotel will be my choice.