First the positive; the manager, Roberto, was friendly and did what he could to try and make our 1 night stay (which should have been 2 nights) tolerable by giving us a room with a REAL private bathroom. Now the stuff you need to know before you book a room and what is NOT posted here on the Hotel.com website. The room that they wanted to give us had a detached "private" bathroom that we would have had to pass through the COMMON living room (in our case it was being shared with TWO other families) and across the COMMON hallway. The door to the "private" bathroom is right next to the TWO doors for the other TWO family's rooms. Sooo, picture this, you have to use the restroom at some point during the night or early morning. On your way to your "private" bathroom you cross through the COMMON living room, where little Jimmy is playing with his toy truck and across the COMMON hallway, where one of the wives of the two families (and her little girl) are coming out of their room so your paths cross precariously close, as a matter of fact, wayyyyyy to close! Can you say awkward! Hopefully, before you left your room for your potty adventure you get fully dressed so that things don't get really weird, if you know what I mean! All I'm saying is, Hotels.com needs to make the above so-called "private" bathroom issue very clear to those interested in booking at this hotel. In our case, they did NOT so this stay ended up being a total disaster. We ended up leaving a day early.
