4/10 Poor
Keith
Travelled with family
30 Dec 2024
Disliked: Staff & service, property conditions & facilities
Over five days I barely had dial-up Internet for more than a few minutes. Be sure to download anything you might want to watch before you come. They said the provider was having issues but my friends on the island had great service. I called the resort in October to ask if the gym would be open Christmas and Boxing Day, they said yes. They didn’t mention it was six dollars extra per person per day if we wanted to use the gym. One morning the towels had not arrived from the cleaner so we could use the beach because we didn’t have towels. The room cleaner was inconsistent. One night the toilet didn’t flush and we used a coffee pot with water to fill the bowl. We paid almost 500 a night, I expected a more quality experience. Some of the staff were friendly, most ignored us. When we checked out, mind you without uttering any grievances, there was no thank you, etc. The location is great, and there’s a supermarket across the street. Tons of awesome restaurants are a 15 minute walk away. It’s also close to the airport. Overall, kind of dissatisfied.
Keith
Stayed 4 nights in Dec 2024