Palm Beach Marriott Singer Island Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Palm Beach Marriott Singer Island Beach Resort & Spa

Beach/ocean view
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Beach/ocean view
On the beach, beach cabanas, sun-loungers, beach umbrellas
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Gym
    Gym
The price is AU$601
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
3800 N Ocean Dr, Singer Island, FL, 33404
  • Ocean Reef Park
    1 min walk
  • Riviera Beach
    6 min walk
  • Sailfish Marina
    12 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    18 min drive

Room options

Condo, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms, Balcony (Coastline View, Island)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 105 sq m
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

Condo, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 97 sq m
  • Sleeps 5
  • 1 King Bed

Condo, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 107 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

Condo, 2 Bedrooms, Non Smoking, Ocean View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • Sleeps 7
  • 2 Double Beds

Condo, 2 Bedrooms, Non Smoking, View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • Sleeps 7
  • 2 Double Beds

Condo, 1 Bedroom, Non Smoking, Resort View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, Non Smoking, Resort View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms, Non Smoking, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • Sleeps 7
  • 2 Double Beds

Similar properties

About the area

Singer Island

A luxury stay in Singer Island awaits you at Palm Beach Marriott Singer Island Beach Resort & Spa. Within steps you'll find Ocean Reef Park and Riviera Beach within a 10-minute stroll. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at SiSpa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The restaurant, Ona Coastal Cuisine, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and kids' club. 3597 square feet (334 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 4.5-property class Singer Island resort include Port of Palm Beach and Rapids Water Park.

What's nearby

  • Riviera Beach - 6 min walk
  • Sailfish Marina - 12 min walk
  • Diving Blue Heron Bridge - 19 min walk
  • Peanut Island - 3 min drive
  • Port of Palm Beach - 7 min drive

Getting around

  • Mangonia Park Station - 14 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sailfish Marina Restaurant - ‬3 min drive
  • ‪Johnny Longboats - ‬15 min walk
  • ‪Mulligan's Beach House Bar & Grill Singer Island - ‬13 min walk
  • ‪Castaway's Craft Beer And Pizza - ‬14 min walk

About this property

Palm Beach Marriott Singer Island Beach Resort & Spa

Luxury resort on the beach, with 2 outdoor swimming pools
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Palm Beach Marriott Singer Island Beach Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's club, a 24-hour fitness centre and a hot tub. For a fee, parking is available.

This 4.5-star Singer Island resort is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 3597 sq ft of conference space
  • 334 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Palm Beach Marriott Singer Island Beach Resort & Spa offers 192 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. 42-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Accommodation at this 4.5-star resort has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, designer toiletries and complimentary toiletries.

This Singer Island resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars and laptop-compatible safes. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

SiSpa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, Czech, Dutch, English, French, German, Romanian, Russian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 37 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 33 per person
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lagoon Cantina
  • Ocean Breeze Café
  • Ona Coastal Cuisine
  • Reef Tiki Bar

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 3,597 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 5 August 2024 to 3 November 2024 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palm Beach Marriott Singer Island Beach
Palm Beach Marriott Singer Island Beach Resort
Palm Beach Marriott Singer Island Beach Resort And Spa
Singer Island Resort
Palm Beach Marriott Singer Island Beach Hotel Singer Island
Hotel Singer Island Florida
Palm Beach Marriott Singer Island Beach Resort & Spa Florida
Palm Beach Marriott Resort
Palm Beach Marriott
Singer Island Resort
Palm Beach Marriott Singer Island Beach Hotel Singer Island
Hotel Singer Island Florida
Palm Beach Marriott Singer Island Beach Resort Spa
Palm Marriott Singer & Singer
Palm Beach Marriott Singer Island Beach Resort & Spa Resort

Frequently asked questions

What is the cancellation policy at Palm Beach Marriott Singer Island Beach Resort & Spa?

Palm Beach Marriott Singer Island Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palm Beach Marriott Singer Island Beach Resort & Spa?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Palm Beach Marriott Singer Island Beach Resort & Spa on 24 Nov 2024 start from AU$547.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palm Beach Marriott Singer Island Beach Resort & Spa?

Yep, Palm Beach Marriott Singer Island Beach Resort & Spa has secured covered valet parking with in/out privileges for USD 37 per day.

Are there any beaches close to Palm Beach Marriott Singer Island Beach Resort & Spa?

Yep, Palm Beach Marriott Singer Island Beach Resort & Spa is a short 6-minute walk from Riviera Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Palm Beach Marriott Singer Island Beach Resort & Spa?

Yep, SiSpa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Palm Beach Marriott Singer Island Beach Resort & Spa have a pool?

Palm Beach Marriott Singer Island Beach Resort & Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

Does Palm Beach Marriott Singer Island Beach Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Palm Beach Marriott Singer Island Beach Resort & Spa?

Palm Beach Marriott Singer Island Beach Resort & Spa features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, 24-hour room service and dining areas.

What makes Palm Beach Marriott Singer Island Beach Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Palm Beach Marriott Singer Island Beach Resort & Spa.

Is Palm Beach Marriott Singer Island Beach Resort & Spa family-friendly?

You bet! With amenities such as a children's club and 2 outdoor pools, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Palm Beach Marriott Singer Island Beach Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Palm Beach Marriott Singer Island Beach Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Palm Beach Marriott Singer Island Beach Resort & Spa serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Palm Beach Marriott Singer Island Beach Resort & Spa?

No, Palm Beach Marriott Singer Island Beach Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Palm Beach Marriott Singer Island Beach Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Palm Beach Marriott Singer Island Beach Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Palm Beach Marriott Singer Island Beach Resort & Spa?

No, pets are not allowed.

Palm Beach Marriott Singer Island Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1001 reviews" "
Rating 8 - Good. 199 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ismet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, awesome beach. Staff was great. Great restaurants near by and in hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yamilet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good properties
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice resort and property for the family. Had a multi room suite that was comfortable. Breakfast time ended a little to early on the weekend IMO but overall nice and relaxing place
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding resort and amenities!
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard, Homestead, FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to relax and have a good time with the family
Stayed 2 nights in Jul 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for a family vacation. Chill atmosphere with an amazing service!
Stayed 3 nights in Jul 2024

8/10 Good

Elwood

Stayed 4 nights in Jul 2024

10/10 Excellent

faik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot for a quick getaway
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff at this location are friendly and attentive. The food ONA was delicious and the drinks on the beach were delivered quickly. The room was clean , huge and comfortable. The security is top notch and my friend and I felt very safe. This location has fewer “ cheeks on the beach “
Stayed 1 night in Jul 2024

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in Jul 2024

2/10 Terrible

Margaret Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs found in room. The bed had blood stains. Exposed wires on the floor of lobby area. Room was uncleaned.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shauncre

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Staff was amazing
Stayed 3 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, i didnt like the valet parking only option. There is not much to do walking distances, so a car is needed, waiting for valet a little inconvenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chao

Stayed 1 night in Jul 2024

10/10 Excellent

brian

Stayed 3 nights in Jul 2024

6/10 Okay

Angela

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The place was okay. But not worth the money spend. We got there our rooms AC, ice maker & fan wasn’t working. We had an “engineer” come fix it who was in the room when we got there over 30 minutes & we were trying to unpack after a 4am flight with a 2 year old. we left the room, came back hours later - still broke. tried to him back & i politely asked to switch rooms bc for $2700 (we thought the cost was only that at this time) we didn’t want someone in & out fixing our AC. We never got the crib to our room at this point. they did switch us very fast & upgraded us to a great room. Which we were incredibly grateful for. The girls name was Tek, she was great. & we had a crib delivered asap & our ice maker worked. But we had to repack all our things to a new floor, so it was tiring Pros:cleanliness, the quick help at check in, the pools are so clean, beach is great, drinks/food are amazing, safe, quiet, fitness center was great. Cons: first room, no one told us valet was an additional $40 a day (says $36 but came out to 39.50). we paid a resort fee $35 daily & only two days they cleaned our room, they kept coming at 5 when we were showering for dinner after being out all day so we said forget it, the staff at the pool side food/bars are so great but they leave them with one person so i waited an hour most the days to just order my food/drinks by lagoon pool, no bell service was available during checkout overall we paid an extra $500 bill for valet/resort that wasn’t worth it
Stayed 6 nights in Jul 2024

10/10 Excellent

Bentley

Travelled with family
Liked: Amenities
Fantastic hotel with all the amenities!.
Stayed 3 nights in Jul 2024

8/10 Good

Mahsa

Stayed 1 night in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful!! Hotel staff was very pleasant. Very clean
Stayed 2 nights in Jul 2024

10/10 Excellent

monica J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was beautiful as were the pools. Bed was very comfortable and I appreciated that it was a condo set up. Everyone here was friendly and helpful. At some places you stay the staff can be a bit snippy and a bit bossy. Not here! They go over and above to be sure you enjoy your stay. Food isn’t very good but you don’t stay here for the food
Stayed 4 nights in Jul 2024

10/10 Excellent

Onoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the most awesome pace ever!
Stayed 4 nights in Jul 2024

10/10 Excellent

Adam, albany

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views. Spa was a miss.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(I have stayed at and reviewed this hotel previously) Resort hotel with big condo-style rooms and very nice beach area. Rooms have nice balconies, big enough to not be crowded by a couple of chairs & a small table. Washer/dryer has come in very handy. No problems with in-room wi/fi. Very good service, highest marks for housekeeping, front desk, beach staff. Very good food and service at restaurant but expensive. Excellent place to stay if you are budgeting for a higher-end and -expense resort stay.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay with poor service and amenities
I am very disappointed with my recent stay at this resort. My family and I have visited many resorts that offer far more for the money, and we expected this one to provide more amenities and activities for kids given the price. Unfortunately, that was not the case. From the beginning, we encountered hidden fees that were not disclosed upfront. Additionally, the staff provided conflicting information about available services, which was frustrating and inconvenient. The condition of the room was also below standard: the door and lights were not functioning properly, which was a significant inconvenience. Despite staying for four nights, our room was only fully cleaned once. Overall, the quality, service, and treatment we received were highly unsatisfactory. We will not be returning to this resort and cannot recommend it to others.
Stayed 4 nights in Jul 2024