2/10 Terrible
Gretchen
30 June 2024
We booked with this property and were a little hesitant given some of the negative reviews. Prior to our arrival, we were asked by the property to reach out to arrange check-in. I reached out several times through the Expedia app but received no response. There is no other way to contact them so I searched online and although I didn’t find a contact number, I found other very negative reviews. People being talked to a different hotel or the room being completely a mess. At this point, I decided to reach out to Expedia with hopes of cancelling the reservation. They also did not hear back. So at risk of potentially ruining our vacation, we booked with another hotel. The lack of communication is disconcerting and unprofessional.
Gretchen
Stayed 1 night in Jun 2024