6/10 Okay
Darren
Travelled with family
2 Dec 2024
Liked: Cleanliness
Disliked: Staff & service
The hotel was lovely and the staff very nice, however, they weren’t equipped to have people checking in during the Santa Claus parade. No parking, no alternate routes. Had to come back 2 hrs later than scheduled. Once inside I was told there was only 1 room left, although I had prebooked 2 weeks in advance. The room I was shown was tiny and not what I booked. Eventually I was ‘upgraded’ (?) to the room I had originally booked. The room was lovely, clean and spacious. All of the lights (there were a lot) were controlled by remotes. This was rather confusing. The one overhead light by the door was controlled by a switch outside in the hallway. I suggest they upgrade their electrical situation. It was an interesting stay to say the least. Good location and near shops and restaurants.
Darren
Stayed 1 night in Nov 2024