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Sofia Balkan Palace

5.0 star property
Hotel with a fitness centre, steps from Church of St. George
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofia Balkan Palace

Reception
Terrace/patio
View from room
Front of property
Property grounds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Room service
  • Housekeeping
  • Laundry
The price is AU$227
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Vitoshka Boulevard
    1 min walk
  • Capo Mediterranean Restaurant
    1 min walk
  • Serdika Station
    2 min walk
  • Sofia (SOF)
    17 min drive

Room options

View all photos for Junior Suite with King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite with King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

Executive Suite with King Bed | Living area

Executive Suite with King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Front of property

Grand Hotel Sofia

Pet-friendly
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (1001)
The price is AU$224
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Grand Hotel Sofia

About the area

Sofia

Sofia Balkan Palace places you in the centre of Sofia, steps from Church of St. George and within a short 5-minute stroll of Sofia Central Mineral Baths. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Stardust restaurant, is open for breakfast, lunch and dinner. 13563 square feet (1260 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Sofia City Center hotel include Bulgarian Parliament and Alexander Nevski Cathedral.

What's nearby

  • Sofia Central Mineral Baths - 4 min walk
  • Bulgarian Parliament - 12 min walk
  • Alexander Nevski Cathedral - 14 min walk
  • Vitosha Blvd - 16 min walk
  • National Palace of Culture - 18 min walk

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel with a fitness centre, steps from Church of St. George
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square metres) and includes a conference centre. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sofia hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 6 levels
  • 13563 sq ft of conference space
  • 1260 sq. m of conference space
  • Built in 1956
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 21 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre
  • Stereo

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (13,563 square foot of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 0.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self-parking fee: EUR 21.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property uses a grey water recycling system.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

What is the cancellation policy at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofia Balkan Palace?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on 3 Jan 2025 start from AU$225.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofia Balkan Palace?

Yep, Sofia Balkan Palace has a self car park for EUR 21.00 per day. Onsite parking is limited.

What makes Sofia Balkan Palace a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofia Balkan Palace.

Is Sofia Balkan Palace family-friendly?

You bet! With amenities such as laundry facilities, as well as baby baths in the guestrooms, it's no surprise that Sofia Balkan Palace is a hit with families.

Does Sofia Balkan Palace serve breakfast?

Yep, guests adore the full breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofia Balkan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofia Balkan Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofia Balkan Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Sofia Balkan Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1003 reviews" "
Rating 8 - Good. 309 out of 1003 reviews" "
Rating 6 - Okay. 107 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Convenient location
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Really friendly and helpful front desk. Shout out to Konstantinos and Anastasia who were really helpful on check in day. Overall ratings low as the hotel is dated and service not consistent. We had friends who stayed in the same hotel and didn't get their room cleaned at all despite requests being made. Not expected for a 5-star hotel. Value for money not quite there. The friendly and helpful front office staff salvaged the situation. I wouldn't choose this hotel again.
Stayed 3 nights in Sep 2024

4/10 Poor

kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
First room sink didn’t drain. Second room smelled like cigars and unclear if ac worked. Third room above pounding wedding music in hotel until one am, bed was shaking. This was supposedly upgrade. This night should have been refunded but they gave me a bottle of wine that I didn’t want. Sheets all had dirty marks on them, hair in bathroom. Lovely property needs maintenance and better management
Stayed 3 nights in Sep 2024

10/10 Excellent

donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, you stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Very central and convenient
Stayed 2 nights in Sep 2024

6/10 Okay

Carl

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok but tired and dated
The positives, lovely building/lobby. Good size rooms. Comfortable bed. Good size TV. Negatives, very tired and dates room furniture/appliances. When I rang down for reception no one answered after 14 attempts so had to physically go to the reception each time. No menu for the minibar which is always worrying, I asked the guy on reception twice for it and he said he didn’t know it was down to house cleaning. Very strange. It’s an ok stay but better value in Sofia for less money. 3 stars for me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick pit stop stay. Clean, friendly staff, would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Kakoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, with easy access to major attractions and public transportation. The staff are efficient and courteous, and the breakfast offers a wide variety of excellent options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deyanira Barrero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and location was perfect.
Stayed 2 nights in Sep 2024

8/10 Good

Dimitar

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Plamena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, especially the view to the Cathedral. Lovely place.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem of a place to stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and the entire hotel was filthy.The hallways were full of dust bunnies and the carpet looked like it had not been vacuumed for weeks.we were there for 5 days and housekeeping did not clean the common areas once.Our hotel room was worse. It smelled of human waste- urine and feces. I brought it to the attention of reception the day we checked in and his response was “I don’t know what housekeeping does but we can’t offer you another room as we are booked up”.whenever we made a request their response was that they would get back to us but they never did.we had booked another room in this hotel for the end of the month but quickly canceled.we travel a lot and this is the worse hotel we have stayed in and would never recommend it to anyone
Stayed 6 nights in Aug 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Aug 2024

10/10 Excellent

Kendra

Travelled with group
Liked: Amenities
Beautiful Spa.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura Anne

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel is great. Excellent location, very clean, staff very helpful. Our second time at this hotel and will come back again for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to everything!
Very central to everything in Sofia, lovely hotel, that is being renovated but its not really disruptive to the guests, and if you stay on upper floors, those are mostly renovated. We had two rooms, one on the 1st floor, not renovated yet, but still nice and on the 4th, renovated, modern. The staff is lovely, very accommodating. The only thing I'd say is that the housekeeping needs some better overall guidance. They dont sweep the floors so there's dust bunnies everywhere, hallways, at the elevators, in the rooms, and it gets all over you. We stayed a week at the hotel so we started to really notice it. We only asked to have our room cleaned on night 4 of a 7 night stay and they didn't change our sheets, they didn't sweep the floors and we only got fresh towels because I specifically left them on the floor to indicate we'd like fresh ones. Thats my only criticism or note, the housekeeping standard needs some lifting. Everything else great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Keri

Stayed 2 nights in Aug 2024

4/10 Poor

Stuart

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We had stayed at this property 2 years ago and loved it. They renovated it since and removed all the old world charm. They put in all these touch screen operated lights and shades and climate control that are difficult to operate. Our A/c didn't work upon checkin, I went down to the desk, the agent said oh, I can see you have it on (very big brother of him) I said yes, but its not working. He did something and it started up. In the middle of the night, it went off again. My husband went down to the desk to tell them an d again, they did something and it went back on. Our last night, it didn;t matter what we did, it wouldn't go on. I went down to the desk, They sent up someone who did something and it eventually went back on (this was after 11PM). It went off again in the middle of the night. Our kids were in another room and they had no problems. But, you can't call yourself a 5 star hotel and not deal with your a/c issues. Especially when a guest complains 3 times
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward, Vienna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying in this hotel for 30 years and through each change of management it has gotten better and better. Very good services and quality for the money. Excellent value. Will continue to stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel right on metro station in city heart
Great hotel, very clean with great amenities in the heart of the city conveniently located on the Serdica metro station.
Stayed 1 night in Jul 2024