Sofia Balkan Palace (Sofia, BGR): Reviews & Deals from AU$182

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Hotel with a fitness centre, steps from Church of St. George

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pet-friendly

Air conditioning

Room service

Housekeeping

Laundry

includes taxes & fees

15 Dec - 16 Dec

Explore the area

5 Sveta Nedelya Square, Sofia, Sofia, 1000

Vitoshka Boulevard
1 min walk
Church of St. George
2 min walk
Sofia Court House
3 min walk
Sofia (SOF)
17 min drive

Room options

Premium bedding, minibar, in-room safe, desk

Junior Suite with King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Bathrobes

57 sq m
City view
Sleeps 3
1 King Bed

Deluxe Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

Bathrobes

28 sq m
City view
Sleeps 3
1 King Bed

Executive King Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Bathrobes

Hairdryer

31 sq m
Sleeps 3
1 King Bed

Deluxe King Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Bathrobes

Hairdryer

31 sq m
Sleeps 3
1 King Bed

Executive Suite with King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Bathrobes

89 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Deluxe Twin Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Bathrobes

Hairdryer

31 sq m
Sleeps 3
2 Large Single Beds

Executive Twin Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Bathrobes

Hairdryer

31 sq m
Sleeps 3
2 Large Single Beds

Similar properties

Pet-friendly

Restaurant

Air conditioning

Gym

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About the area

Sofia

Sofia Balkan Palace places you in the centre of Sofia, steps from Church of St. George and within a short 5-minute stroll of Sofia Central Mineral Baths. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Stardust restaurant, is open for breakfast, lunch and dinner. 13563 square feet (1260 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Sofia City Center hotel include Bulgarian Parliament and Alexander Nevski Cathedral.

What's nearby

Sofia Central Mineral Baths - 4 min walk - 0.4 km
Bulgarian Parliament - 12 min walk - 1.1 km
Alexander Nevski Cathedral - 14 min walk - 1.2 km
Sofia University - 16 min walk - 1.4 km
National Palace of Culture - 18 min walk - 1.5 km

Getting around

Serdika Station - 2 min walk
Sofia Central Station - 6 min drive
Sofia (SOF) - 17 min drive

Restaurants

‪Happy Bar & Grill - ‬2 min walk
‪Spaghetti Kitchen Bar - ‬3 min walk
‪Largo - ‬2 min walk
‪McDonald's - ‬4 min walk
‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel with a fitness centre, steps from Church of St. George

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square metres) and includes a conference centre. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sofia hotel is smoke free.

1 building

241 guestrooms or units

6 levels

13563 sq ft of conference space

1260 sq. m of conference space

Built in 1956

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Garden

Gift shop

Beauty salon

On-site shopping

Lift

No smoking on site

Water dispenser

Bar or lounge

Coffee shop

Dining venue

Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Parking on site (EUR 21 per day)
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining

Restaurants on site

Stardust restaurant

Family friendly

Baby bath
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Conference centre (13,563 square foot of space)

Outdoors

Garden
In a state park
In the mountains
Outdoor furniture
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
100% renewable energy
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1956
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 30 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 59.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: EUR 50 per person, per night
A tax is imposed by the city: EUR 0.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately EUR 23.00 per person
Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
Self-parking fee: EUR 21.00 per day
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 59.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay and Apple Pay

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property uses a grey water recycling system.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia

Balkan Luxury Collection

Balkan Sofia

Balkan Sofia Hotel

Hotel Balkan Luxury Collection Hotel

Hotel Balkan Sofia

Sofia Balkan

Sofia Balkan Hotel

Sofia Balkan Luxury Collection

Sofia Hotel Balkan Luxury Collection Hotel

Sheraton Sofia

Sofia Sheraton

Sofia Hotel Balkan Luxury Collection Hotel Sofia

Sofia Balkan Luxury Collection Sofia

Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

What is the cancellation policy at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofia Balkan Palace?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on 15 Dec 2024 start from AU$180.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofia Balkan Palace?

Yep, Sofia Balkan Palace has a self car park for EUR 21.00 per day. Onsite parking is limited.

What makes Sofia Balkan Palace a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofia Balkan Palace.

Is Sofia Balkan Palace family-friendly?

You bet! With amenities such as laundry facilities, as well as baby baths in the guestrooms, it's no surprise that Sofia Balkan Palace is a hit with families.

Does Sofia Balkan Palace serve breakfast?

Yep, guests adore the full breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofia Balkan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofia Balkan Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofia Balkan Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Sofia Balkan Palace Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Christopher

Travelled with partner, Travelled with group

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent city centre hotel

Stayed 2 nights in Aug 2024

10/10 Excellent

Laura Anne

22 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Business traveller

19 Aug 2024

Liked: Property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Georgios

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel is great. Excellent location, very clean, staff very helpful. Our second time at this hotel and will come back again for sure

Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central to everything!

Very central to everything in Sofia, lovely hotel, that is being renovated but its not really disruptive to the guests, and if you stay on upper floors, those are mostly renovated. We had two rooms, one on the 1st floor, not renovated yet, but still nice and on the 4th, renovated, modern. The staff is lovely, very accommodating. The only thing I'd say is that the housekeeping needs some better overall guidance. They dont sweep the floors so there's dust bunnies everywhere, hallways, at the elevators, in the rooms, and it gets all over you. We stayed a week at the hotel so we started to really notice it. We only asked to have our room cleaned on night 4 of a 7 night stay and they didn't change our sheets, they didn't sweep the floors and we only got fresh towels because I specifically left them on the floor to indicate we'd like fresh ones. Thats my only criticism or note, the housekeeping standard needs some lifting. Everything else great!

Stayed 7 nights in Aug 2024

10/10 Excellent

Keri

11 Aug 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Stuart

Travelled with family

4 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

We had stayed at this property 2 years ago and loved it. They renovated it since and removed all the old world charm. They put in all these touch screen operated lights and shades and climate control that are difficult to operate. Our A/c didn't work upon checkin, I went down to the desk, the agent said oh, I can see you have it on (very big brother of him) I said yes, but its not working. He did something and it started up. In the middle of the night, it went off again. My husband went down to the desk to tell them an d again, they did something and it went back on. Our last night, it didn;t matter what we did, it wouldn't go on. I went down to the desk, They sent up someone who did something and it eventually went back on (this was after 11PM). It went off again in the middle of the night. Our kids were in another room and they had no problems. But, you can't call yourself a 5 star hotel and not deal with your a/c issues. Especially when a guest complains 3 times

Stayed 3 nights in Jul 2024

10/10 Excellent

Edward, Vienna

Business traveller

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have been staying in this hotel for 30 years and through each change of management it has gotten better and better. Very good services and quality for the money. Excellent value. Will continue to stay here.

Stayed 2 nights in Aug 2024

10/10 Excellent

Georgi

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel right on metro station in city heart

Great hotel, very clean with great amenities in the heart of the city conveniently located on the Serdica metro station.

Stayed 1 night in Jul 2024

2/10 Terrible

Edward

29 July 2024

Disliked: Staff & service, property conditions & facilities, room comfort

No a/c, rude and inept staff. DONT STAY HERE

First room: no a/c, tv didn’t work, phone didn’t work. After 3 hours of maintenance going in circles trying, we went to the front desk. They said “here. Change your room.” Gave us a new room card. No apology or offer for assistance for a speedy move since we had already unpacked. We moved to the second room. A/c worked for the first night and then quit. The bar service was less than friendly and made it very clear that they were not pleased that we only wanted a drink and not food at this time. This stay was part of our 3 week trip through Eastern Europe for our anniversary. We would NOT stay here again. And we certainly do not recommend it!

Stayed 3 nights in Jul 2024

6/10 Okay

Marcus

29 July 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Yasen

26 July 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with partner

26 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and helpful, friendly staff. Breakfast was nice and restaurant was spacious and comfortable with a view of the sidewalks - cafe feel but inside. Bedding was especially comfortable though figuring out all of the buttons to operate lights was interesting. Great rooftop view.

Stayed 3 nights in Jul 2024

10/10 Excellent

Dobromir, Longwood

Travelled with family and small children

24 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient location close to everything that you want to see in Sofia…

Stayed 1 night in Jul 2024

10/10 Excellent

Hatice Tugba

Business traveller

23 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

IVAYLO

21 July 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Harry

Business traveller

20 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an excellent hotel. It is clean. It is a gorgeous hotel. Service is outstanding. It is on a metro line and only 5 minutes to a major shopping street where there are dozens of excellent restaurants. Staff are friendly and helpful. The breakfast buffet is excellent. Five stars all round.

Stayed 6 nights in Jul 2024

10/10 Excellent

Piotr, Warszawa

Travelled with partner

15 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love our stay at the Balkan Palace. Thanks for having us.

Stayed 3 nights in Jul 2024

10/10 Excellent

ARMAN

15 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Paul Kevin

15 July 2024

Stayed 1 night in Jul 2024

6/10 Okay

Stefka

Travelled with family and small children

14 July 2024

Liked: Staff & service, amenities, property conditions & facilities

There were limited parking spaces and the attitude of the traffic attendant was absolutely unprofessional and rude.

Stayed 1 night in Jul 2024

4/10 Poor

Dimitrios

Travelled with family

14 July 2024

Disliked: Cleanliness, property conditions & facilities

The rooms just dirty!! The carpets on the corridors have to be cleaned more than a month. It was terrible! If could get my money back I ll be happy! It was the worst hotel I ever stayed! Stay away from that ! At the what to say about access with a car and parking!! Disappointed

Stayed 2 nights in Jul 2024

8/10 Good

Reza

Travelled with family, Travelled with group

13 July 2024

Liked: Cleanliness, amenities, property conditions & facilities

It is the best location for a tourist in Sofia.

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group

12 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall. Room was just small.

Great service, great breakfast, great bed, great bathroom, nice hotel. Room was smaller than I expected for a 5 star hotel.

Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

11 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best stays in Europe

Absolutely loved our stay at the Sofia Balkan Palace; what a unique opportunity to share the same building as the Bulgarian government!

Stayed 1 night in Jul 2024

Sofia Balkan Palace

Photo gallery for Sofia Balkan Palace

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Junior Suite with King Bed

Junior Suite with King Bed

Highlights

View all photos for Deluxe Suite

Deluxe Suite

Highlights

View all photos for Executive King Room

Executive King Room

Highlights

View all photos for Deluxe King Room

Deluxe King Room

Highlights

View all photos for Executive Suite with King Bed

Executive Suite with King Bed

Highlights

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Executive Twin Room

Executive Twin Room

Highlights

Similar properties

Grand Hotel Sofia

Grand Hotel Sofia

About the area

Sofia

What's nearby

Getting around

Restaurants

About this property

Sofia Balkan Palace

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Sofia Balkan Palace Reviews

Reviews

Very good

8.4/10

8.6/10

8.2/10

8.0/10

8.2/10