Ratings based on 93 Verified Reviews

Real reviews from guests who’ve stayed
3.7 out of 5
80% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 12 Oct. 2024 on Expedia
People are nice , the hotel is clean, it’s a little pricey the food is not included
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 9 Oct. 2024 on Hotels
4 out of 5
by A verified traveller

Posted 18 Sep. 2024 on Expedia
We ate in restaurant 3 times. service was slow. Had to ask for milk for coffee 3 times. They didnt check on us throughout our meals. Front desk people were excellent. There was confusion about the towel cards.
4 out of 5
by A verified traveller

Posted 14 Sep. 2024 on Expedia
The view was breathtaking, and the staff was very cooperative in getting us the best room available (after booking on short notice). Some of the facilities are under renovation, but I really liked the extras (free water craft, table tennis, and board games) for all. I want to go back.
2 out of 5
by A verified traveller

Posted 11 Sep. 2024 on Expedia
There’s no A/C in the building and the Rooms are too small for the price
5 out of 5
by A verified traveller from Woodland Hills

Posted 5 Jul. 2024 on Expedia
Good experience
1 out of 5
by A verified traveller

Posted 8 May 2024 on Expedia
Employees were pretty short and rude. Only the lady who helped us check out seemed happy. They gave us a semi dirty floor towel which we didn’t think was a big deal but then they wanted to charge us when we checked out. I don’t want to spend my money in a place that is making me feel like an inconvenience.
5 out of 5
by A verified traveller

Posted 14 Mar. 2024 on Expedia
Comment from Hotel Management
15 Mar. 2024 by Administración , Hotel Management
Gracias por tus comentarios, esperamos poder servirte nuevamente.
2 out of 5
by A verified traveller from mazatenango

Posted 12 Dec. 2023 on Expedia
el personal de recepción son muy estrictos en la toma de decisiones, no tiene nada de cortesia, muy buena atención en el restaurante, hubo mucha bulla el sábado por noche, no dejaron dormir
5 out of 5
by A verified traveller

Posted 18 Nov. 2023 on Expedia
.
Comment from Hotel Management
20 Nov. 2023 by Administración , Hotel Management
Muchas gracias por sus comentarios