8/10 Good
Lea
Travelled with partner
9 Jan 2025
Liked: Cleanliness, property conditions & facilities
The property itself was absolutely beautiful and the included breakfasts were exceptional. The service was very spotty, with little attention to detail and very long wait times for drinks and dining. This was unexpected given the intimate nature of the resort with fewer guest rooms. The excursions booked through the hotel were pricey and there was no explanation regarding what to expect, resulting in unnecessary costs at the venue such as backpack rental and other expenses that could have been avoided. Transportation to/from the hotel also exorbitant. This is not unique to the property, but all dining throughout the island was quite expensive and typically underwhelming. The costs also did not translate into a working wage for the employees/island residents. This led to a very uncomfortable relationship between tourists and locals.
Lea
Stayed 5 nights in Dec 2024