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Sheraton Guilin Hotel

5.0 star property
Luxury Guilin hotel connected to a shopping centre, a quick walk to Shan Lake
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Guilin Hotel

Exterior
Premium bedding, minibar, in-room safe, blackout curtains
Terrace/patio
Pub, garden views, open daily
City view from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
15 Bin Jiang Road, Guilin, Guangxi, 541001
  • Shan Lake
    3 min walk
  • Elephant Trunk Hill
    16 min walk
  • Seven-Star Park
    3 min drive
  • Guilin (KWL-Liangjiang Intl.)
    39 min drive

Room options

View all photos for Club Suite, 1 Bedroom

LED TV, table football

Club Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, blackout curtains

Club Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Renovated in 2021
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Room
Holiday Inn Express Guilin City Center, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (77)
The price is AU$81
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Holiday Inn Express Guilin City Center, an IHG Hotel

About the area

Guilin

Sheraton Guilin Hotel puts you in the heart of Guilin, connected to a shopping centre and within a 20-minute stroll of Shan Lake and Elephant Trunk Hill. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Atrium Coffee Shop, is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own pub. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Xiufeng hotel include Seven-Star Park and Mulong Lake.

What's nearby

  • Elephant Trunk Hill - 16 min walk
  • Seven-Star Park - 3 min drive
  • Lijiang Folk Customs Garden - 4 min drive
  • Reed Flute Cave - 6 min drive
  • Wanda Plaza - 7 min drive

Getting around

  • Guilin Railway Station - 7 min drive
  • Guilin (KWL-Liangjiang Intl.) - 39 min drive

Restaurants

  • ‪Little Italian - ‬5 min walk
  • ‪Bar& Grill - ‬1 min walk
  • ‪香亭依兰 - ‬1 min walk
  • ‪必胜客 - ‬5 min walk
  • ‪桂林人旺角美食街 - ‬2 min walk

About this property

Sheraton Guilin Hotel

Luxury Guilin hotel connected to a shopping centre, a quick walk to Shan Lake
Sheraton Guilin Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 6415 square feet (596 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Sheraton Guilin Hotel. Free self parking is available. A complete renovation of Sheraton Guilin Hotel was completed in September 2021.

This 5-star Guilin hotel is smoke free.

  • 408 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 6415 sq ft of conference space
  • 596 sq. m of conference space
  • Kid's club (free)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Guilin Hotel offers 408 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries.

This Guilin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 138 for adults and CNY 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Coffee Shop
  • Bene On 7
  • Cathay Chinese Restaurant
  • Lobby Lounge

Family friendly

  • Children's dinnerware
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (6,415 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Guilin Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 65 for children
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guilin Hotel
Guilin Hotel Sheraton
Guilin Sheraton
Guilin Sheraton Hotel
Hotel Guilin
Hotel Guilin Sheraton
Hotel Sheraton Guilin
Sheraton Guilin
Sheraton Guilin Hotel
Sheraton Hotel Guilin
Sheraton Guilin Hotel Hotel
Sheraton Guilin Hotel Guilin
Sheraton Guilin Hotel Hotel Guilin

Frequently asked questions

What is the cancellation policy at Sheraton Guilin Hotel?

Sheraton Guilin Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Guilin Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Guilin Hotel on 12 Dec 2024 start from AU$143.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Guilin Hotel?

Yep, Sheraton Guilin Hotel has a free self car park.

Does Sheraton Guilin Hotel have a pool?

Sheraton Guilin Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Sheraton Guilin Hotel?

Sheraton Guilin Hotel features an outdoor pool, a steam room and 3 restaurants. All guestrooms come with hydromassage showerheads, premium bedding and 24-hour room service.

What makes Sheraton Guilin Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Guilin Hotel.

Is Sheraton Guilin Hotel family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as children's dinnerware and free infant beds in the guestrooms, it's no surprise that Sheraton Guilin Hotel is a hit with families.

Does Sheraton Guilin Hotel serve breakfast?

You bet, buffet brekkie is on offer weekdays between 6:30 AM and 10 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Guilin Hotel?

No, Sheraton Guilin Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Guilin Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Guilin Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Guilin Hotel?

No, pets and service animals are not allowed.

Sheraton Guilin Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 370 reviews" "
Rating 8 - Good. 159 out of 370 reviews" "
Rating 6 - Okay. 45 out of 370 reviews" "
Rating 4 - Poor. 22 out of 370 reviews" "
Rating 2 - Terrible. 5 out of 370 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Dick, Los Altos Hills

Stayed 3 nights in Jul 2024

10/10 Excellent

Jhunmei

Stayed 3 nights in Jul 2024

10/10 Excellent

Chua Ruey

Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, kind staff, clean, comfortable bed, good leisure facilities.
Stayed 3 nights in May 2024

6/10 Okay

Chong King

The hotel is old and the water pressure is very low, making it difficult to take shower.Breakfast and dinners are average.
Stayed 3 nights in May 2024

10/10 Excellent

david

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best staff ever. Great and clean hotel. Will definitely be back for my next stay.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable hotel with plenty of space. Great breakfast with lots of options. The only negative was that the room smelled like cigarettes which was annoying.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Guilin and this hotel has offered its best to us. Room was very spacious. Staffs were very helpful which made our stay even better. Minute walk to 步行街 with lots of shops and dining option. Will definitely book again.

8/10 Good

Viktoriia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 4 star
Good hotel and good location.
Stayed 1 night in Jan 2024

8/10 Good

HYEJUNG

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here for a few days and received excellent service checking in and out. The location is excellent and is in very close proximity to the pedestrian street, Elephant Trunk hill, Sun and Moon Pagodas, etc. Due to increasing COVID cases in China, we wanted to check out early, and the hotel refunded our extra days without any problem. Almost all of the staff we interacted with spoke English and were friendly and helpful. If you want to swim, be sure to bring a swim cap - they very forcefully enforce this rule (another guest had a whistle blown at him repeatedly for trying to get in without one - could have been handled more professionally on the part of the pool attendant). Also, there were bats swooping around the pool in the evening - maybe it's better to swim during the day.
Stayed 6 nights in Jul 2021

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated
As of June 2021, the hotel is being renovated. Everything in my room was brand-new and spotlessly clean, and the carpets in the hallways had all been replaced very recently. My only complaint is that the bathroom lighting was a bit dark. Everything else was perfect.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2020

10/10 Excellent

Dan, Shanghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable. The staff is friendly and particularly Candy Hu at the reception, always there to help with a great smile.
Stayed 1 night in Jun 2020

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Guilin visits Big Guilin
Staff are good and good manners. There are free in-house program to entertain guests.Location is convenient with lots of shopping sites and restaurants.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, right on the river and close to everything. I am in a wheelchair and the staff was wonderful. There is no wheelchair access to the main breakfast buffet so they let us go upstairs to what, I assume, is a VIP dining area. Also, there was a marathon run the morning we were to catch our plane and no taxis could get in. They sent us to the airport in the hotel van. This is service above and beyond and was greatly appreciated!!!! All the staff was wonderful, the breakfast was great, the room was clean...everything was perfect!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Panduka Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Tze Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Kwok Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast no good
everything is fine. People is nice. The breakfast buffet is no good. There are so little choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and a great location
Guilin is undoubtedly a beautiful city and very well manicured. The hotel is in a great location, opposite the stunning Lijiang river and beautiful gardens. The markets are close by for delicious food. The room was extremely comfortable and had good facilities and breakfast was delicious. The staff provided great service. The only small downside was the strong smell of cigarette smoke which often drifted into the bathroom, through the air con vents. Other than that, this is a great hotel and we would definitely stay here again on future visits.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019