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Four Seasons Hotel Hampshire

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Seasons Hotel Hampshire

2 indoor pools, open 6:30 AM to 10:00 PM, pool loungers
Exterior
Executive Suite, 1 King Bed, Accessible
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Suite, Smoking (Ellis St John)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
Dogmersfield Park, Chalkey Lane, Dogmersfield Park, Hook, England, RG27 8TD
  • Farnham Castle
    9 min drive
  • North Hants Golf Club
    9 min drive
  • Birdworld
    12 min drive
  • Farnborough (FAB)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Mews)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Accessible (Mews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Manor Room King

Manor Room King

Manor Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible

Executive Suite, 1 King Bed, Accessible

Executive Suite, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Heritage)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds (Heritage)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Daneshill)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Daneshill)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Heritage)

Deluxe Room, 1 King Bed (Heritage)

Deluxe Room, 1 King Bed (Heritage)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Park)

Suite, 1 King Bed (Park)

Suite, 1 King Bed (Park)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mews)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds (Mews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mews)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Accessible (Mews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Garden)

Deluxe Room, 1 King Bed (Garden)

Deluxe Room, 1 King Bed (Garden)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Manor Room with one king bed

Grand Manor Room with one king bed

Grand Manor Room with one king bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Garden)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Accessible (Garden)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 2 Double Beds

View all photos for Mews Room with one king bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Mews Room with one king bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Belvedere Suite with one king bed

Belvedere Suite with one king bed

Belvedere Suite with one king bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Four Seasons Executive Suite with king bed

Four Seasons Executive Suite with king bed

Four Seasons Executive Suite with king bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 67.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Smoking (William Godson)

Suite, Smoking (William Godson)

Suite, Smoking (William Godson)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Smoking (Ellis St John)

Suite, Smoking (Ellis St John)

Suite, Smoking (Ellis St John)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Oliver King Parlour)

Suite (Oliver King Parlour)

Suite (Oliver King Parlour)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Dogmersfield

A luxury stay in Hook awaits you at Four Seasons Hotel Hampshire. You'll be 6.1 km (3.8 mi) from Odiham Castle and 6.9 km (4.3 mi) from Fleet Pond. Highlights at this family-friendly hotel include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering at The Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Wild Carrot, serves British cuisine and is open for breakfast, lunch and dinner. Wild Carrot Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to horse riding/hire. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Plus you'll find a hot tub, a sauna and a children's swimming pool. Full breakfast is available on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Hook hotel you'll find South Downs National Park.

What's nearby

  • Farnham Castle - 9 min drive
  • Birdworld - 12 min drive
  • Farnborough International Exhibition and Conference Centre - 13 min drive
  • Waverley Abbey - 13 min drive
  • Frensham Little Pond - 16 min drive

Getting around

  • Winchfield Station - 6 min drive
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪The Prince Arthur - ‬7 min drive
  • ‪The Wyvern - ‬6 min drive
  • ‪Prince of Wales - ‬7 min drive
  • ‪Caleb’s Coffee - ‬7 min drive
  • ‪The New Happy Fountain - ‬6 min drive

About this property

Four Seasons Hotel Hampshire

Luxury hotel with 2 restaurants and 2 indoor pools
As a guest of Four Seasons Hotel Hampshire, you'll find a full-service spa, 2 indoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and a sauna are also featured at the luxury Four Seasons Hotel Hampshire. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Hook hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Four Seasons Hotel Hampshire offers 133 accommodations with iPod docking stations and DVD players. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Hook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Spa has 15 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 40 for adults and GBP 20 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Sante
  • Drawing Room
  • Library Bar
  • Wild Carrot
  • Wild Carrot Bar

Family friendly

  • 2 indoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Children under 12 years old are not allowed in the spa from 10 AM to 11 AM and 7 PM to 10 PM.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 40 for adults and from GBP 20 for children
  • Airport shuttle fee: GBP 185 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Seasons Hampshire Hook
Four Seasons Hotel Hampshire Hook
Four Seasons Hampshire Hook
Four Seasons Hotel Hampshire Hook
Four Seasons Hotel Hampshire Hotel
Four Seasons Hotel Hampshire Hotel Hook

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Hampshire?

Four Seasons Hotel Hampshire offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Hampshire?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hampshire on 16 Dec 2024 start from AU$1,230.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Hampshire?

Yep, Four Seasons Hotel Hampshire has a free self car park and free valet parking.

Is there a spa on site at Four Seasons Hotel Hampshire?

Yep, The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Four Seasons Hotel Hampshire have a pool?

Four Seasons Hotel Hampshire has 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at Four Seasons Hotel Hampshire?

Four Seasons Hotel Hampshire features 2 indoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Four Seasons Hotel Hampshire a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Four Seasons Hotel Hampshire.

Is Four Seasons Hotel Hampshire family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Four Seasons Hotel Hampshire is a hit with families.

Are there hot tubs in the rooms at Four Seasons Hotel Hampshire?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Hotel Hampshire serve breakfast?

Sure does, full brekkie is served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at Four Seasons Hotel Hampshire?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Seasons Hotel Hampshire?

Yep, you can grab a meal at Four Seasons Hotel Hampshire's onsite restaurant that serves British cuisine.

What time are check-in & check-out at Four Seasons Hotel Hampshire?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Four Seasons Hotel Hampshire?

Cats and dogs are welcome at Four Seasons Hotel Hampshire, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Four Seasons Hotel Hampshire Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 207 reviews" "
Rating 8 - Good. 30 out of 207 reviews" "
Rating 6 - Okay. 13 out of 207 reviews" "
Rating 4 - Poor. 5 out of 207 reviews" "
Rating 2 - Terrible. 2 out of 207 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spa hotel in the south. End of story.
Stayed 1 night in Aug 2024

10/10 Excellent

Abdullah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Asim

Stayed 2 nights in Jun 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for couples!
Nice hotel but not clearly advertised it’s really for kids/families… spent the weekend in a very noisy environment with kids everywhere. Completely understandable except we were a couple staying somewhere not advertised as a kids hotel
Stayed 2 nights in May 2024

6/10 Okay

Hyun Jeong

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Ferhad

Stayed 1 night in Apr 2024

10/10 Excellent

Zohra

Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Jan 2024

8/10 Good

Mai-Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Jamila

Travelled with family
Had a very bad experience with the valet at this property. They unfortunately have a prejudice, some guests were greeted with open arms, umbrellas and speedy service. Other guests like ourselves were left to sit out in the rain and had to call the hotels main line to send someone out. Wouldn’t of minded but to see others receive the service we didn’t, don’t quite understand we also had a patient with us and chose this establishment as said illness meant we couldn’t travel abroad. Have been fortunate enough to travel to majority of the four seasons worldwide. I don’t think this property upholds four seasons standards at all. The spa is very disappointing and staff do not greet you when walking around the premises. Definitely a wasted journey of precious time for our family.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023

10/10 Excellent

Reuben

Stayed 1 night in Jun 2023

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Lots of staff in training
Stayed 1 night in Jun 2023

10/10 Excellent

lona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mohammed, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2023

10/10 Excellent

philippe

Stayed 9 nights in Apr 2023

10/10 Excellent

Scott

Stayed 3 nights in Mar 2023

8/10 Good

Nerys

Stayed 1 night in Mar 2023

4/10 Poor

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the activities that we wanted to do with the kid weren't open or were booked up and no alternative were offered