6/10 Okay
Jeannie
Travelled with family
19 Aug 2024
Liked: Staff & service, amenities, property conditions & facilities
The hotel grounds and lobby area was clean and esthetically appealing. The hotel staff was very friendly and helpful! The breakfast had many choices, all very fresh!
The pool area was kinda a disaster. The hot tub was broken, there was only one pool towel. The chairs and tables were scattered about, I felt like I was navigating a toddlers room. They pool was nice tho.
Our room was very spacious! It had a large deep jetted tub, but all around the jets was slimy and orange, which made me believe this tubs filter was probably never changed, and I wasn’t about to soak in it. That was disappointing, I would’ve enjoyed That. Now there was a cricket in our room, he or she was very chatty all night, we did finally find our guest in the morning on the kids clothes. We shared our breakfast with it, it felt like the polite thing to do. Upon looking for our chatty guest I found all this sticky red stuff on the curtains, and it looked like whoever’s been cleaning that room has been skipping on vacuuming the corners and behind the curtains. There was so much dust on top of the curtains, you could clearly see it piling up over the years. That was very off putting.
The beds were clean, and the mattresses too. I always pull up the mattress protector to check for bugs and stains, none here.
The shower was not great. The shower head had terrible settings, I’d change that one out for a better one.
The water stayed nice and hot tho for four people to take back to back showers.
Jeannie
Stayed 1 night in Aug 2024