At Haven House Hotel you'll be within just a 10-minute stroll of New Empire Theatre and Southend Pier. Highlights at this guest house include free in-room WiFi. .This guest house has free WiFi in public areas and express check-out. .Sights within a 10-minute walk of this 3-property class Southend-on-Sea guest house include Adventure Island and Southend Cliff Gardens.
Haven House Hotel offers its guests express check-out. Public spaces have free WiFi.
10 guestrooms or units
Front desk (limited hours)
Express check-out
Haven House Hotel offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.
Languages
English, Hindi, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
Room amenities
Bathroom
Private bathroom
Policies
Check-in
Check-in start time: noon; check-in end time: 11:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 11:00 AM - 1:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Cleaning/housekeeping/linen fee: GBP 10 per week
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.
Property is also known as
havenhousehotel
Haven House Hotel Guesthouse
Haven House Hotel Southend-on-Sea
Haven House Hotel Guesthouse Southend-on-Sea
Frequently asked questions
What is the cancellation policy at Haven House Hotel?
Haven House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Are there any beaches close to Haven House Hotel?
Yep, Haven House Hotel is a short 9-minute walk from Southend Beach.
Is there a free airport shuttle available at Haven House Hotel?
No, Haven House Hotel does not offer an airport shuttle service.
What time are check-in & check-out at Haven House Hotel?
Check-in begins at noon. Check-out time is 11:00 AM.
Are pets allowed at Haven House Hotel?
No, pets are not allowed.
Haven House Hotel Reviews
Reviews
2.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.