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Florence Suite Hotel & Restaurant

4.0 star property
Upscale Edwardian hotel, walk to The D-Day Story

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Photo gallery for Florence Suite Hotel & Restaurant

Terrace/patio
Executive King Room with Shower
Exterior
Interior
Executive King with Bath and Shower | Bathroom
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
6 Malvern Road, Portsmouth, England, PO5 2NE
  • Popular LocationGunwharf Quays4 min drive
  • Popular LocationPortsmouth Guildhall4 min drive
  • Popular LocationPortsmouth Historic Dockyard7 min drive
  • AirportBembridge (BBP)85 min drive

Room options

View all photos for Superior King Room with Shower

Superior King Room with Shower

Superior King Room with Shower

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room with Shower

Executive King Room with Shower

Executive King Room with Shower

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Superking Suite with Shower

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King with Bath and Shower

Executive King with Bath and Shower

Executive King with Bath and Shower

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room for 4

Premium bedding, individually decorated, individually furnished

Family Room for 4

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room for 3

Premium bedding, individually decorated, individually furnished

Family Room for 3

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room with Shower

Standard Double Room with Shower

Standard Double Room with Shower

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Southsea

At Florence Suite Hotel & Restaurant you'll be within just a 10-minute stroll of The D-Day Story and Pyramids Centre Portsmouth. Highlights at this Edwardian hotel include 2 restaurants and 2 bars/lounges. .The bistro, The Garden Southsea, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Portsmouth hotel include Southsea Castle and University of Portsmouth is within 30 minutes.

What's nearby

  • University of Portsmouth - 3 min drive
  • Gunwharf Quays - 4 min drive
  • Portsmouth Guildhall - 4 min drive
  • Portsmouth International Port - 6 min drive
  • Portsmouth Historic Dockyard - 7 min drive

Getting around

  • Portsmouth Fratton Station - 8 min drive
  • Southampton (SOU) - 36 min drive

Restaurants

  • ‪The Chippy - ‬3 min walk
  • ‪The Lord Palmerston - ‬7 min walk
  • ‪Meat & Barrel - ‬7 min walk
  • ‪The Jolly Sailor - ‬4 min walk
  • ‪Croxton Bars - ‬7 min walk

About this property

Florence Suite Hotel & Restaurant

Upscale Edwardian hotel, walk to The D-Day Story
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Florence Suite Hotel & Restaurant. For a fee, parking is available.

This 4-star Portsmouth hotel is smoke free.

  • 8 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • 1 conference room
Florence Suite Hotel & Restaurant offers 8 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Onsite parking available only on request
  • Secured, uncovered parking on site (GBP 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Florence Arms Gastro
  • The Garden Southsea

Things to do

  • Bicycle rentals
  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Edwardian architecture
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:30 PM)
The check-in location differs from the property location; to check in, go to Main Reception, Florence Road, Southsea, PO5 2NE
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Main Reception, Florence Road, Southsea, PO5 2NE
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is based at 2 Malvern Road. Guests planning to arrive after midnight must contact this property in advance by telephone to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Florence Suite Boutique Hotel Southsea
Florence Suite Boutique Hotel
Florence Suite Boutique Southsea
Florence Suite Boutique
Florence Suite Boutique Hotel Portsmouth
Florence Suite Boutique Hotel Southsea
Florence Suite Boutique
Hotel The Florence Suite Boutique Hotel Southsea
Southsea The Florence Suite Boutique Hotel Hotel
Hotel The Florence Suite Boutique Hotel
The Florence Suite Boutique Hotel Southsea
Florence Suite Boutique Hotel
Florence Suite Boutique Southsea
Florence Suite Southsea
Florence Suite & Restaurant
Florence Suite Hotel Restaurant
The Florence Suite Boutique Hotel

Frequently asked questions

What is the cancellation policy at Florence Suite Hotel & Restaurant?

Florence Suite Hotel & Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Florence Suite Hotel & Restaurant?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Florence Suite Hotel & Restaurant on 30 June 2024 start from AU$180.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Florence Suite Hotel & Restaurant?

Yep, Florence Suite Hotel & Restaurant has a secured uncovered self car park for GBP 10 per day.

Are there any beaches close to Florence Suite Hotel & Restaurant?

Yep, Florence Suite Hotel & Restaurant is a short 6-minute walk from Southsea Beach.

What makes Florence Suite Hotel & Restaurant a romantic place to stay?

Al fresco dining and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Florence Suite Hotel & Restaurant.

Is there a free airport shuttle available at Florence Suite Hotel & Restaurant?

No, Florence Suite Hotel & Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Florence Suite Hotel & Restaurant?

Yep, you can grab a meal at Florence Suite Hotel & Restaurant's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Florence Suite Hotel & Restaurant?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Florence Suite Hotel & Restaurant Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 224 reviews" "
Rating 8 - Good. 72 out of 224 reviews" "
Rating 6 - Okay. 9 out of 224 reviews" "
Rating 4 - Poor. 4 out of 224 reviews" "
Rating 2 - Terrible. 2 out of 224 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jasvider

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Ideal location. Excellent breakfast
A really wonderful stay . The lady at reception (Kim) made us feel really welcome and anticipated our needs before we did . The location is ideal . Right by the beach and the breakfast is top quality. Have stated here several times over the past couple of years and will do so again
Stayed 1 night in Feb 2024

2/10 Terrible

James

Stayed 1 night in Feb 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel. Quiet. Gastro pub linked to the hotel just across the road was great too. Helpful staff. Nice big room, clean and well decorated. Comfy bed. Easy walk to the sea front. I recommend rebooking parking if you need it. Would definitely stay again.
Stayed 1 night in Nov 2023

8/10 Good

Denise

Stayed 4 nights in Nov 2023

8/10 Good

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wonder I couldn't find it.
The name of the hotel is the Florence Hotel on Malvern Rd, very little signage and what signage there is small and tucked away in doorways. The hotels main name is the Mercer Hotel on Florence St, large signage. The Florence Hotel reception is co-located at the Mercer Hotel reception. I found this very confusing and just plain complicated.
Stayed 1 night in Sep 2023

8/10 Good

Neil

Stayed 1 night in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at the Florence Garden
Enjoyable stay at the Florence Garden hotel. Excellent & friendly service from all the team.
Stayed 1 night in Sep 2023

10/10 Excellent

Niall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for a great stay. Clean and spacious room and the staff were so friendly and helpful. Food was excellent too.
Stayed 1 night in Aug 2023

10/10 Excellent

Brendon

Liked: Staff & service, room comfort
Amazing hotel, great staff and food, but cleanliness left a little to be desired. Windows and bathroom don’t look like they’re done regularly.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Friendly and polite staff. Convenient location. Can recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms, walking distance of most attractions
Stayed 2 nights in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORTH A VISIT
This is a very nice hotel (our second visit) and the rooms are very comfortable and clean! All the staff are very pleasant and helpful. There was a good choice for breakfast, well cooked and nicely presented. The property is close to the seafront and within walking distance to a number of good restaurants.
Stayed 3 nights in Jul 2023

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near seafront
We had a 1 night stay in a standard double room. For the price we paid it was very good. Room was small but very clean and nicely decorated, no view out the window. Bathroom too small to dry yourself in and the toilet is right up against the door. They do provide a kettle but the cord is short so to reach the socket I had to put the kettle on the floor and the tea cups need to be bigger. Staff were lovely especially the reception supervisor who was very polite and helpful and when I asked for a fan she brought one straight up. Hotel is a collection of lovely old buildings in a residential road close to the seafront. Reception gave us a permit to park in the road round the back. Breakfast was busy so had to catch the attention of staff to get a menu and order. Food was nice but poached eggs hard. I would stay here again but would pay for a bigger room.
Stayed 1 night in Jul 2023

8/10 Good

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities
Few minutes walk to the beachfront
Stayed 1 night in Jun 2023

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing
Pleasant but not as advertised! We booked an executive room for 6 nights. The bathroom was diabolical the toilet inches from the wall making it impossible to use comfortably. We politely asked for another room but was told it would cost a further £100 to move .The staff seemed dismissive, so we had to take the option but not happily .The photographs on the hotel site show a large bathroom exactly as you would expect from the term executive . To me executive indicates plush and spacious. Breakfast was ample but for six days they couldn’t get the order right and on the last day it seems we were forgotten and had to alert them we were there , Breakfast took 1 hour . We paid extra for parking yet on two occasions we couldn’t park in the spot allocated, once they moved the culprit the second time we had to park in another bay ( not a big issue ) but again spoilt the overall experience. We love the area and plan to return but won’t book here again . Seems they lack in customer service and should advertise the rooms accordingly .
Stayed 6 nights in Jun 2023

10/10 Excellent

Alan

Stayed 1 night in May 2023

8/10 Good

Roseanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay - the staff were lovely and loved the new conservatory/restaurant area. There were a few things in the room that could have been improved and the soundproofing wasn’t the best (was woken and kept awake by someone watching a movie into the early hours) but the bed was comfy and the room was clean. Breakfast was delicious but would have liked a continental selection or the ability to have fruit and yogurts etc. location is perfect for southsea.
Stayed 1 night in May 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Stayed here in the executive suite which had everything we needed. The staff were friendly. Lovely cooked breakfast, i did think it was continental breakfast as well but just cereal which we had to ask for but other than that everything was perfect. Lovely garden. Very clean. The seafront is just a short walk with electric scooters parking to ride which were very cheap and great fun.
Executive Suite
Stayed 2 nights in May 2023

10/10 Excellent

Claire

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Lesley

Stayed 1 night in Apr 2023