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Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

4.0 star property
Family-friendly Orlando hotel in Florida Center with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
City view
Point of interest
Junior Suite, 1 King Bed with Sofa bed, Non Smoking
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
7800 Universal Boulevard, Orlando, FL, 32819
  • The Wheel at ICON Park™
    13 min walk
  • Ripley's Believe It or Not
    13 min walk
  • SEA LIFE Orlando Aquarium
    14 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    22 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, View

Room, 2 Queen Beds, Non Smoking | View from room

Room, 2 Queen Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$294
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About the area

Orlando

A family-friendly stay in Orlando awaits you at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel. You'll be 2 km (1.2 mi) from Pointe Orlando and 2.5 km (1.6 mi) from Universal CityWalk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Émilie Bar & Lounge serves American cuisine and is open for dinner. Liquid Sunshine is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. 14503 square feet (1347 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .With a stay at this 4-property class Florida Center hotel, you'll be 3 km (1.8 mi) from Orange County Convention Center and 3.2 km (2 mi) from Universal’s Islands of Adventure.

What's nearby

  • Universal CityWalk - 3 min drive - 2.6 km
  • Orange County Convention Center - 4 min drive - 3.1 km
  • Universal’s Volcano Bay - 5 min drive - 3.2 km
  • Universal Studios Florida - 6 min drive - 3.9 km
  • Universal’s Islands of Adventure - 7 min drive - 5.2 km

Getting around

  • Orlando Station - 13 min drive
  • Sand Lake Road Station - 14 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪CiCi's Pizza - ‬14 min walk
  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk

About this property

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

Family-friendly Orlando hotel in Florida Center with 2 restaurants
Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 14503 square feet (1347 square metres) and includes conference space. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel. Parking is available for a fee. A complete renovation of Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel was completed in March 2024.

This 4-star Orlando hotel is smoke free.

  • 400 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 14503 sq ft of conference space
  • 1347 sq. m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers 400 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 14 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Émilie Bar & Lounge
  • Liquid Sunshine
  • Orly's Market

Family friendly

  • Arcade/game room
  • Free cot
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,503 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (76 centimetre wide)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts cash payment only upon check-out.

Access methods

Staffed front desk

Pets

  • Pets: USD 112.50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 50.00 per night
  • Pet fee: USD 112.50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando
Crowne Plaza Orlando Universal
Crowne Plaza Universal
Crowne Plaza Universal Hotel
Crowne Plaza Universal Hotel Orlando
Crowne Plaza Universal Orlando
Orlando Crowne Plaza
Orlando Crowne Plaza Universal
Universal Crowne Plaza
Universal Crowne Plaza Orlando
Crown Plaza Orlando
Crowne Plaza Orlando Universal Hotel Orlando
Crowne Plaza Orlando Universal Hotel

Frequently asked questions

What is the cancellation policy at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel on 24 Nov 2024 start from AU$205.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Yep, Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel has an uncovered self car park with in/out privileges for USD 35.00 per night.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel have a pool?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel have a waterslide?

No, there is no waterslide at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel, but CoCo Key Water Resort is a short 15-minute walk away.

What luxury perks are available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel.

Is Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel is a hit with families.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel serve breakfast?

Yep, full breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

No, Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Dogs are welcome at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 438 reviews" "
Rating 8 - Good. 74 out of 438 reviews" "
Rating 6 - Okay. 30 out of 438 reviews" "
Rating 4 - Poor. 15 out of 438 reviews" "
Rating 2 - Terrible. 21 out of 438 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyreek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I had a excellent time
Stayed 2 nights in Aug 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel to stay in
Stayed 1 night in Aug 2024

10/10 Excellent

diane

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good food and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay all around. 2 people, 2 nights. Easy transportation to theme parks.
Stayed 2 nights in Aug 2024

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room air conditioner was VERY loud but it could have been due to the construction going on at the hotel at the moment
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fee for parking was confusing. It seemed there was no charge for parking when you registered. That was not true.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fotoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun things to do inside the property
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A/C wasn’t working the first day upon arrival
Stayed 2 nights in Aug 2024

8/10 Good

Ivette Dominguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Staff & service, property conditions & facilities
After a weary trip being canceled on Carnival cruise line, it was a very last minute season to check out Palm beach. The staff at the front desk counter were smiling, friendly and sympathetic to our situation. We haven't even seen our room yet but judging by who greeted us this stay is going to be wonderful!
Stayed 1 night in Aug 2024

4/10 Poor

Alexandra

Stayed 4 nights in Aug 2024

6/10 Okay

Doug

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
As a frequent traveler averaging 100 nights a year in a hotel I consider myself to be very fortunate and also a fairly good critic who is fair when asked to evaluate a property. So, here is mine on my recent 2 night stay. Upon arrival I was greeted at check and given an early check in because I am an elite member with Marriott. I only share that because if I was not I would have been charged to enter the room early. However, it was 2 pm already and I would have not paid for an early arrival. The room was ok. There was obviously places on the carpet where they had not vacuumed in quite a while. There were glass coffee cups and when I picked one up you could see the cup was dirty from the last person because coffee and ran down the sides of the cup. The condiments in the room had not been replenished. The water pressure was extremely low. Which really annoys me. For those of you who say conserve water. I am not asking for a water fall, but I don't want to have to run around in the shower to get wet. My biggest complaint with the room is that the tv was not a smart tv. I mean, come on, this is the 21 century. Not to mention the wifi was very slow. I had to call down to guest services the following late afternoon to ask for clean towels. Cleaning service never came that day. After calling multiple times they finally brought some clean towels. Rap music was so loud in the lobby you couldn't hear anyone talking. Don't stay here! I do not recommend this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 2 nights in Jul 2024

10/10 Excellent

Sihle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel close to universal studios
Stayed 6 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Monzerrat

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnny Patricio

Travelled with family
Liked: Cleanliness
Especial place
Stayed 2 nights in Jul 2024

6/10 Okay

Alaa

Stayed 2 nights in Jul 2024

10/10 Excellent

Kissi

Liked: Cleanliness
Stayed 1 night in Jul 2024