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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property
Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Terrace/patio
Point of interest
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
The price is AU$170
includes taxes & fees
26 Feb - 27 Feb

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪10 min walk‬
  • Orlando Outlet Marketplace
    ‪14 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Lobby

Clarion Inn & Suites Across From Universal Orlando Resort

Pool
Hot tub
Pet-friendly
Parking included
4.0 out of 5, Very good, (1795)
The price is AU$188
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Clarion Inn & Suites Across From Universal Orlando Resort

About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. Within just a 10-minute stroll, you'll find popular attractions like Universal Orlando Resort and Orlando International Premium Outlets. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, TGI Fridays, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. 12754 square feet (1185 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free theme park shuttle. .Within a 20-minute walk of this 3-property class Florida Center hotel, attractions include Universal’s Islands of Adventure and Universal CityWalk.

What's nearby

  • Universal Orlando Resort - 3 min walk
  • Orlando International Premium Outlets - 10 min walk
  • Universal CityWalk - 20 min walk
  • Universal Studios Florida - 3 min drive
  • The Wizarding World of Harry Potter™ - 4 min drive

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Miller's Ale House - Orlando Kirkman - ‬8 min walk
  • ‪Bahama Breeze - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪TGI Friday's - ‬1 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. For a fee, parking is available.

This 3-star Orlando hotel is smoke free.

  • 390 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12754 sq ft of conference space
  • 1185 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.94 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel on 26 Feb 2025 start from AU$140.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Yep, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel has a self car park with in/out privileges for USD 25.00 per day.

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel have a pool?

Yep, and guests recommend it! Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9 AM to 11 PM.

Is Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is a hit with families.

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

No, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Furry friends are welcome at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 29 kg per pet.

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 403 out of 1144 reviews" "
Rating 8 - Good. 211 out of 1144 reviews" "
Rating 6 - Okay. 196 out of 1144 reviews" "
Rating 4 - Poor. 134 out of 1144 reviews" "
Rating 2 - Terrible. 200 out of 1144 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jalynn

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Found cockroaches the next morning crawling on the lamp.
Stayed 1 night in Oct 2024

10/10 Excellent

cricelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Edwin, JACKSONVILLE

Stayed 1 night in Sep 2024

8/10 Good

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected more of presentation wise in the room , but over all it was a great stay
Stayed 3 nights in Aug 2024

8/10 Good

Christopher, Moline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Bathroom and shower aren't the best but adequate. TGI Friday attachment is great and walkable to Universal is cool.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

MARCELO

Travelled with family
Liked: Staff & service
Rooms need an update are too old
Stayed 8 nights in Oct 2024

2/10 Terrible

Rose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Vegar

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff not welcoming. They should try to smile and acknowledge you at check-in at least. Room not cleaned properly. The pictures looks good on the website, but the standard is way below the pictures.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yezenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property rooms are great i recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia, New York

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Over charged me on the money they hold when you stay, you have to pay for parking and the gate did not even work half the time, its a confusing process to even park, but the rooms are nice and clean
Stayed 1 night in Oct 2024

6/10 Okay

Cristal

Travelled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Water was cold in the shower ac made noises didn’t quite cool
Stayed 1 night in Oct 2024

2/10 Terrible

Brittney

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Terrible. We arrived to our room and it wreaked Of cigarettes. Our heads were spinning. We were told no other rooms available and there was nothing that could be done. It took us an hour of calling around to find a hotel room which had to be one of the most expensive ones around due to limited options available. Completely un acceptable and disgusting
Stayed 1 night in Oct 2024

2/10 Terrible

Brandon

Stayed 3 nights in Oct 2024

6/10 Okay

anabel

Travelled with group
The room looks dirty
Stayed 1 night in Oct 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It smelled really bad, there was not trash cans in the room, bedroom door would not close unless you pick it up and close it and we had to share one remote for 2 tvs
Stayed 2 nights in Oct 2024

2/10 Terrible

MARIO

Disliked: Cleanliness, staff & service, property conditions & facilities
My room had food on the bedroom’ carpet, sofa was gross with orine all type of nasty smells. Beds are so uncomfortable
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer, Jersey City

Travelled with family
Disliked: Cleanliness
All the hotel staff were very accommodating and pleasant. The carpet though was dirty, and smelled moldy. Although very accommodating on requests for new towels and extra blanket, when asked for housekeeping on our 2nd day, the sheets and beddings were just draped over and not tucked tight. Loved though that it was conveniently adjacent to a restaurant so it was easy to get something to eat or if we were too tired to go anywhere, we just walk over from the lobby to a connecting hallway.
Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

BIANCA

Stayed 1 night in Sep 2024

4/10 Poor

Pamela

Travelled with family
This is not one of the hotels that has been upgraded. Our room was small and a little musty. The sheets were clean but very difficult to plug in phones and chargers as the outlets did not work that were right by the lamp. The second night when we came back there were no towels in the room. I had to go down to the desk and get towels. Parking is separate, you have to have a card and sometimes the arm was not working. However it reads your plate and will life the arm to get out. Just quite a hassle to get in and out when it does not work. There was a large event at the hotel so parking was not easy or fairly close. I tried the vending machine by the back door and it was empty. No one went out of their way to make our stay great. Which stinks because it was such an expensive hotel. I don’t think we will stay there again. No breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Luiggi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024