4/10 Poor
Carrie
Travelled with family
23 Sept 2024
Liked: Property conditions & facilities
Beautiful room but we have several complaints. We weren’t told about the hidden resort fees of almost $30 until checkout. And this was after already paying the $20 resort fee when booking with Expedia. When I mentioned this to the employee helping me checkout she was a bit rude about it.
I also mentioned to her that the bathroom could use attention in the room due to the dirty toilet bowl and the disgusting jets in the tub I was told that to do a deep clean they would have to shut the resort down, which doesn’t happen. There was also next to no water pressure in the shower.
We also found the bed to be comfortable initially, but found it was noisy every time you rolled over. And then every time you got close to the edge it felt like there was no edge and you would almost fall off.
We also found there to be a lot of road noise from passing traffic which started at about 5:30am. This meant we started our day at that time. Definitely no sleeping in here.
Carrie
Stayed 1 night in Sep 2024