10/10 Excellent
Alison
Travelled with partner
15 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding.
We had a city view room and it was beautiful. Large room and big bathroom. Fantastic shower. Everything was spotless. Lots of storage space and hangers. Kettle and iron provided.
Bed is very comfy. Its a hard bed but thats mt preference.
Amazing location. Right on the old town, very hand for any tours or boat trips as right on the Promenade.
Even with the location we never heard a noise at night from outside nor other guests.
We were dueo arrive 5 hours before check in but the hotel had been in contact days before and knew we were arriving early. They were going to meet us early so we could store our bags. Our flight ended up being delayed but we still arrived 2 hours before check in. I was in contact with the hotel on Expedia chat and Karlo turned up very shortly after I messaged to say we had arrived. He had asked the cleaner to do our room first as we were arriving early, and as such the room was ready! Such a little effort from him that made a big difference to our stay as we could immediately freshen up and head out to enjoy the town.
Alison
Stayed 3 nights in Aug 2024