6/10 Okay
Tom
Travelled with family
18 July 2024
Liked: Cleanliness, staff & service, room comfort
Needs Maintenance.
The staff was very nice and pleasant, but couldn't help with some major issues.
1) Pool was scummy and very cold. When informed staff that the pool wasn't heating, they said the pilot light may have gone out. I saw the Maint person and he said someone more qualified would need to be called to light it. Stayed for a week and never got better.
2) The Ice machine on the 2st floor was broke. I asked at the front desk and was informed to use the machine on the 2nd floor.
3) The fridge in the room was worthless. It was designed to work for 2 hours and then shut off. Supposedly there was an 8 hour mode, but never got that to work. When informed the staff, they laughed and agreed it was worthless.
4) There was a storm the last night we stayed, and rain was dripping inside the window. I placed a towel to soak up the water so that the AC didn't get shorted.
In general, the place is old and needs serious maintenance. However the staff was friendly and tried to help wherever possible
Tom
Stayed 7 nights in Jul 2024