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Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

5.0 star property
Adults-only beachfront resort with 2 outdoor pools

Photo gallery for Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

Luxury Presidential Beach front One Bedroom Suite Diamond Club | View from room
Premium bedding, free minibar, in-room safe, individually decorated
2 outdoor pools
Premium bedding, free minibar, in-room safe, individually decorated
Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club | Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Laundry
The current price is AU$782
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Halcyon Road, St. John's, Saint John
  • Dickenson Bay Beach
    ‪1 min walk‬
  • Heritage Quay
    ‪6 min drive‬
  • Runaway Bay Beach
    ‪7 min drive‬
  • St. John's (ANU-V.C. Bird Intl.)
    ‪21 min drive‬

Room options

View all photos for Luxury Beach front Room Diamond Club

View from room

Luxury Beach front Room Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Pool View Room

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Pool View Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Beach Front Room King Diamond Club

View from room

Luxury Beach Front Room King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Garden View Room King

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Garden View Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Sunset Overwater Suite Diamond Club

View from room

Luxury Presidential Sunset Overwater Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Sunset Overwater Suite Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Junior Sunset Overwater Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Garden view Room

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Garden view Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Ocean View Room

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Ocean View Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 82 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Garden View Room Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Garden View Room Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Junior Suite Beach front Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Junior Suite Beach front Swim Out Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Beach front One Bedroom Suite Diamond Club

Luxury Presidential Beach front One Bedroom Suite Diamond Club

Luxury Presidential Beach front One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Partial Ocean View Room King Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Partial Ocean View Room King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean View Room King

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Ocean View Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Pool view Room King

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Pool view Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Beach front Swim Out King Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Junior Suite Beach front Swim Out King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

St. John's

A luxury stay in St. John's awaits you at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only. You'll be steps from Dickenson Bay Beach and 2.3 km (1.4 mi) from Marble Hill. Highlights at this all-inclusive resort include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, sports massages and facials along with aromatherapy and hydrotherapy. The restaurant, VESPA, is open for dinner. With 5 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free valet parking. .In proximity to this 5-property class Dickenson Bay resort you'll find Jolly Beach.
View more Resorts in St. John'sOpens in a new window

What's nearby

  • Dickenson Bay Beach - 1 min walk - 0.1 km
  • Heritage Quay - 6 min drive - 5.4 km
  • Jolly Harbour Marina - 6 min drive - 5.4 km
  • Runaway Bay Beach - 7 min drive - 2.5 km
  • Hodges Bay - 12 min drive - 5.6 km

Getting around

  • St. John's (ANU-V.C. Bird Intl.) - 21 min drive

Restaurants

  • ‪Sips and Tips - ‬5 min drive
  • ‪Bayside Restaurant - ‬9 min walk
  • ‪Barefoot By The Sea - ‬15 min walk
  • ‪Anna's On The Beach Lounge & Restaurant - ‬15 min walk
  • ‪Eleanors - ‬8 min walk

About this property

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

Adults-only beachfront resort with 2 outdoor pools
Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a garden and a terrace. Valet parking is free.

Smoking is allowed in designated areas at this 5-star St. John's resort.

  • 235 guestrooms or units
  • 7 dining venues
  • 5 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only offers 235 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This St. John's resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

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Outdoor pool, pool umbrellas, pool loungers

Royalton Antigua, An Autograph Collection All-Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.7 out of 5, Good, 772 reviews
The price is AU$661
includes taxes & fees
7 Apr - 8 Apr
Royalton Antigua, An Autograph Collection All-Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • ELEMENTS
  • HUNTER STEAKHOUSE
  • OLYMPUS
  • PESCARI
  • VESPA

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Chic Antigua
Royalton CHIC Antigua All Inclusive Resort Adults Only

Frequently asked questions

What is the cancellation policy at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only on 28 Apr 2025 start from AU$781.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only has free valet parking.

Are there any beaches close to Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is a short 1-minute walk from Dickenson Bay Beach.

Is there a spa on site at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, there is an onsite spa at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only have a pool?

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only has 2 outdoor swimming pools.

What luxury perks are available at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only a romantic place to stay?

Ocean-view dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only.

Is Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only family-friendly?

No, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is an adults-only property.

Is there a free airport shuttle available at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

No, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only has 7 restaurants.

What time are check-in & check-out at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

No, pets and service animals are not allowed.

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 231 reviews
Rating 8 - Good. 55 out of 231 reviews
Rating 6 - Okay. 45 out of 231 reviews
Rating 4 - Poor. 23 out of 231 reviews
Rating 2 - Terrible. 24 out of 231 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tori

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The resort is on the smaller side. The food, hotel room, and pool were mediocre.
Stayed 5 nights in Dec 2024

4/10 Poor

Alexandre

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Djenebou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was amazing
Stayed 6 nights in Dec 2024

8/10 Good

NICOLE ELIZABETH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Royalton Chic for 6 nights this December and all in all, we were happy. The photos of the resort are exact - the room, the pool, the property amenities all were exactly as we expected and very nice. The downfall for us was the food and at times the service - when we go to all-inclusive resorts we do not expect magnificent food but this really was very lackluster both the buffet and the restaurants. Drinks were ok, my husband was happy with his but I love frozen cocktails and there always seemed to be some type of struggle making them. There are clearly some issues with staffing and organization in the specialty restaurants - we had to leave the Mediterranean restaurant because after 40 minutes no one had even acknowledged us beyond dropping off menus, others claimed to have waited 90 minutes for meals so whilst the buffet food was average, at least you are never waiting? The staff are lovely and friendly, there clearly is just some more training or adjustments to schedules that need to be made. As another example, housekeeping will bang down your door at 8/9am and we weren't given a do not disturb sign to use (we sought one out on the second day!) Antigua is a beautiful place and the resort is right on a private beach with gorgeous water, I just feel they need to work on some of the above mentioned things as this is NOT a cheap hotel so the expectation is a little higher.
Stayed 6 nights in Dec 2024

6/10 Okay

Censai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located on a beautiful stretch of beach with a good view of the sunset. In walking distance to beach vendors and other restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

romero

Stayed 5 nights in Nov 2024

10/10 Excellent

TIFFANY S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a place that makes you feel truly special, look no further than Royalton Chic. I recently celebrated my birthday there for six unforgettable nights, and I can honestly say that it was an experience I will cherish forever. From the moment I arrived, I was greeted by the warm and welcoming spirit of a remarkable young lady named Snow. Her kindness and genuine care for my group made our stay all the more memorable. She went above and beyond to ensure that we felt comfortable and catered to, making us feel like VIPs. It’s rare to find someone so dedicated to their guests, and I truly appreciated her honesty and gentle demeanor. I also want to give a special shoutout to Yoan, who consistently stocked our snack bar with everything we could possibly want. His attentiveness never went unnoticed, and it added a special touch to our stay. Additionally, the wonderful ladies in the cafeteria and the incredible staff at the steakhouse, including Alicia and Aaliyah, contributed to our fantastic dining experiences. Their sweet personalities and excellent service made every meal delightful. The hotel itself is a perfect sanctuary for celebration. I had professional photography done, explored some vibrant parties, and felt safe and secure throughout my entire stay—an essential factor for any traveler. Royalton Chic truly provides a safe and inviting environment for tourists, making it an ideal location for celebrating milestones like honeymoon. Ask for snow.
Stayed 6 nights in Dec 2024

8/10 Good

winstona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about my stay besides the food, it was really mediocre but what else do you expect at an all inclusive restaurant. Also, room had a slight funny smell when you enter. If it wasn’t for these two things, I’d give them a 10/10. Staff was extremely nice, and they had a lot of events on site
Stayed 4 nights in Dec 2024

4/10 Poor

Kimani

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This resort is not accommodating whatsoever. There is a big segregation between Garden view visitors and Diamond club/ bungalow visitors. Some separations may include room service. We ordered room service from hunter steakhouse, and 10 minutes later we get a call saying, “you can’t order from here because you’re not diamond club or in a bungalow”. So we had to order from a terrible menu that room service offers. Getting reservations for restaurants is extremely difficult. We arrived on Thursday and as soon as we were able to book a dinner reservation on the app we tried, but it says hunter steakhouse was booked out all weekend. How? We just arrived. We felt that hookah was overpriced at $50, where when we went off the resort it was $20-$25. When we would go to the buffet, the staff would just stare at you without saying anything and giving a what are you doing here look. We’d have to talk first to get information as to if they’re open/ closed. The waiters for the buffet would take a long time just to ask us our drink orders. The concept for the resort is great, Good entertainment. A lounge, pool entertainment, live entertainment. The workers just need work and the room service from restaurants should be for everyone.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sahira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the overwater bungalows and the pictures online don’t do this place justice. The room is absolutely stunning! Our room came with butler service and it was nothing short of perfect. Shandell, Deleen and Errolson always made themselves available and went above and beyond to accommodate our requests. Our housekeeper, Bernita was so sweet and easy to talk to. She was always so happy to see us and so welcoming! You can tell she really loves her job and it shows through the way she treats all the guests. Our favorite restaurants on site were Hunter Steakhouse and the oxtail at Haven Grill. We had Josina as our server on three separate occasions and she remembered our drink of choice. She was always so kind and pleasant. We rented a cabana by the pool and the vibe team keep us very entertained specifically Keithroy, Riri and Ajani. They are always making sure all the guests are having a good time and we loved that! Karlos & Ranjae at the Diamond Club pool were also super nice and accommodating! In conclusion, everyone at the resort made us feel at home and very welcomed. We got to know a little bit of all the employees and they made such a positive impact on our stay. We can’t wait to visit again.
Stayed 5 nights in Dec 2024

6/10 Okay

Toshamalla

Stayed 6 nights in Nov 2024

6/10 Okay

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As a frequent traveler I must say that the food selection and quality was horrible. The Diamond Club was another disappointment, rooms average at best and the premium bar was only available between 11am & 6pm by the pool.
Stayed 10 nights in Nov 2024

8/10 Good

Jacklyn M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Darianne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had to make reservations for dinner. We had to eat at the buffet all week. Service was very slow.
Stayed 4 nights in Nov 2024

6/10 Okay

Jeannine

Liked: Cleanliness
Stayed 7 nights in Nov 2024

4/10 Poor

alessandro, costa mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were given an average room in a less than average location within the hotel. Tuerned out being partially Expedia's booking system fault. Hotel provided a half-upgrade
Stayed 4 nights in Nov 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Iesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessible to all tourist attractions but very little entertainment at the resort
Stayed 3 nights in Nov 2024

2/10 Terrible

Stan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs. Wrong room type. Our taxi crashed into another taxi on the road and didn't even stop or ask if we are OK. Very poor restaurants booking system - 2 hours wait for food. Security wanted to escort us off the premises and call police because we didn't had our bands after we checked out and was waiting for the taxi to the airport. Horrible experience. Never again.
Stayed 5 nights in Nov 2024

2/10 Terrible

Nakia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This site is missing soo much potential would not be going back
Stayed 4 nights in Nov 2024

6/10 Okay

Lynne Marie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was very clean and the food was very good. Poor service. Appeared there wasn’t enough staff. The staff seemed very inexperienced and really smiled.
Stayed 7 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tarisa, Selina, Aja and the list goes on was wonderful. From romantic beach diner to check in and making dinner reservations. I was definitely pleased. The room fridge was always stocked with snacks and beverages. Room service everyday, early in the morning. Even with a large crowd the staff was able to accommodate everyone. I highly recommend staying at royalton chic.
Stayed 3 nights in Nov 2024