6/10 Okay
Diane
17 Jan 2025
Liked: Cleanliness, staff & service
The people who work at Southern Palms are amazing! They take good care of you at the restaurant and the front desk staff and bellmen were excellent. The view is wonderful and it's so convenient to be right on one of the most beautiful beaches in the world. However, the NOISE from across the street!! We booked through Expedia and were given a horrible little room at the back of the property that was a stone's throw from a little square across the street with a couple of restaurants, one of which had live music until almost midnight. It was deafening in our room. The walls are also paper thin and you can hear the guests in neighboring rooms. Perhaps the other side of the property is quieter...?? There were also little ants around our bathroom sink. I guess the key is to book directly with the hotel; they seem to reserve the not-so-nice rooms for those who book through a 3rd party.
Diane
Stayed 1 night in Jan 2025
