6/10 Okay
Ladina
Travelled with partner
14 Dec 2024
Liked: Cleanliness
This place is just off the highway, so easy access & it was only about 20 minutes from the Dome. It was clean & tastefully decorated for Christmas.We arrived on a Thursday afternoon had to wait for a "clean" room with two other couples. When they gave us our room, we went up to it & housekeeping was still in it, so we waited in the hall. The housekeeper was nice & gave me extra toiletries, due to me having long hair & them being out of bar soap. There weren't any biscuits & gravy, so hubby asked about it & was told it woukdnt be a problem for the next day, but it never happened even after a 2nd request that next day (we could have easily have been told "no").Before we went downtown Friday, i saw housekeeping in the hall, so told her i just needed clean towels/washcloths. She said they had nothing clean, but she'd make sure to leave some. When we came back from a DIRT race Friday night, I was suprised to find no clean towels/washcloths. I went downstairs to ask for them & had to wait for the lady at the front desk to go to the laundry area about 10 minutes & she literally came back pushing a huge linen rolllar thing.We left again Saturday to go to another DIRT race, but stopped by the front desk to complain about the lack of housekeeping & specifically asked for housekeeping to swing by (Saturday). We were assured we'd get housekeeping. Dirt races are dirty & you just want a nice clean shower when you get back... Guess what, no housekeeping again Saturday!
Ladina
Stayed 3 nights in Dec 2024