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MainStay Suites St. Louis - Galleria

2.5 star property
Hotel with free parking, a quick walk to Saint Louis Galleria Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for MainStay Suites St. Louis - Galleria

Property amenity
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Interior entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Saint Louis Galleria Mall
    8 min walk
  • Forest Park
    4 min drive
  • Washington University in St. Louis
    6 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Exterior
Clayton Plaza Hotel & Extended Stay
Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (2951)
The price is AU$210
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Clayton Plaza Hotel & Extended Stay

About the area

Richmond Heights

MainStay Suites St. Louis - Galleria puts you in the centre of Richmond Heights, 0.7 km (0.4 mi) from Saint Louis Galleria Mall and 4.6 km (2.9 mi) from Forest Park. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the gym and seasonal outdoor swimming pool as well as access to basketball and volleyball. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Richmond Heights hotel include Washington University in St. Louis and St. Louis Zoo.

What's nearby

  • Saint Louis Galleria Mall - 8 min walk
  • Forest Park - 4 min drive
  • Washington University in St. Louis - 6 min drive
  • St. Louis Zoo - 7 min drive
  • St. Louis Union Station - 11 min drive

Getting around

  • Richmond Heights Station - 2 min walk
  • St. Louis Gateway Station - 12 min drive
  • Lambert-St. Louis International Airport (STL) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Mai Lee - ‬3 min drive
  • ‪St Louis Bread Co. - ‬3 min drive

About this property

MainStay Suites St. Louis - Galleria

Hotel with free parking, a quick walk to Saint Louis Galleria Mall
MainStay Suites St. Louis - Galleria offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. The business-friendly MainStay Suites St. Louis - Galleria also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Richmond Heights hotel is smoke free.

  • 152 guestrooms or units
  • 2 levels
  • 19 buildings
  • Built in 1986
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video game consoles and free newspapers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 6:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

Frequently asked questions

What is the cancellation policy at MainStay Suites St. Louis - Galleria?

MainStay Suites St. Louis - Galleria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites St. Louis - Galleria?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at MainStay Suites St. Louis - Galleria on 18 Nov 2024 start from AU$194.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites St. Louis - Galleria?

Yep, MainStay Suites St. Louis - Galleria has a free self car park.

Does MainStay Suites St. Louis - Galleria have a pool?

MainStay Suites St. Louis - Galleria has a seasonal outdoor pool. The pool is open 9:00 AM to 6:00 PM (Seasonal outdoor pool open from June to August).

Is there a free airport shuttle available at MainStay Suites St. Louis - Galleria?

No, MainStay Suites St. Louis - Galleria does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites St. Louis - Galleria?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at MainStay Suites St. Louis - Galleria?

Furry friends are welcome at MainStay Suites St. Louis - Galleria, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 665 reviews" "
Rating 8 - Good. 184 out of 665 reviews" "
Rating 6 - Okay. 93 out of 665 reviews" "
Rating 4 - Poor. 55 out of 665 reviews" "
Rating 2 - Terrible. 64 out of 665 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and knowledgeable. We were disappointed that no breakfast was included and the sofa bed (we’ve tried many) was simply horrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to relax
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place.
Stayed 4 nights in Jul 2024

4/10 Poor

Dana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was clogged and my husband put his bare hand in and pulled out a huge wad of paper towels. I have no idea whats going on with the plumbing but it sounded like a train. We got woken up at 7 am but the loudest clashing and clanking from the vents and ceiling. Not sure id there was construction but it was Sunday morning. We wantwd to connect to YouTube or Netflix but the TV wasnt connected to the internet. Sad because it is a great location.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
The room wreaked of cigarette smoke. Three were booked, with one needing the sofa bed, but no bedding was left. 8.40am Saturday morning the gardening people were trimming bushes and edges and blew grass cuttings straight at us as we left the room and again when we re-entered.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Stayed 2 nights in Jun 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities
We couldn’t call from off the property to reach the desk. Also, the toilet wasn’t working right and made noise all night and sometimes would t work.
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels close to home
Stayed 4 nights in Jul 2024

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was wet, there were gnats, and there was what looked like black mold on the ceiling.
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in poor condition. Our room was dirty and poorly maintained. Pool water was dirty. Staff was nice.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and updated
This was my second time staying at this property. They are doing a pretty good job of updating. The room has great amenities and is very spacious. The floor was dirty and had not been vacuumed but everything else was pretty clean. Both times we have stayed here we have been awakened in the middle of the night by very loud young people having a party. Management responds to complaints quickly. I would stay here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Kyle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jerome

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. No complaints. Great location close to the mall and easy access to the highway.
Stayed 4 nights in Jul 2024

6/10 Okay

nicole

Disliked: Property conditions & facilities
In our room we could hear like water dripping once and AC would cut off since it was on auto it cut on and off once the room cool... We stayed in 213 that's the only down fall was hearing that sound of dripping water all night off and on
Stayed 1 night in Jul 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to forest park, will rent this again when i come back to St Louis
Stayed 2 nights in Jul 2024

10/10 Excellent

MATTHEUV

Liked: Cleanliness, staff & service, property conditions & facilities
Good and comfortable stay
Stayed 2 nights in Jul 2024

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There is no luggage cart and we were far from where we had to park. We are seniors and the crooked sidewalk was hard to navigate. My husband fell trying to take some belongings to the car. One of the cuts required antibiotics.
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

No Manager on duty! Stay at your own risk! ⚠️
Bathtub was dirty, room smelled old and carpet needed cleaned. Left keycard in room 8 3:40 am to leave and was locked out until 7:42am. There was no one on the property to assist with a replacement key, there was no emergency telephone number to contact anyone. There was a note on the main entrance that stated the office would be closed until 7:00am. Very unacceptable. I take full responsibility for locking the key in the room, however things happened. There should have been someone on the property to assist. Another guest was locked out at 6:14am and also had to wait until 7:42am to regain entry.
Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Good room, but needs to lower pet fee .
So this was a good room. Buildings need to be painted. Also pet friendly, but most of the area close that you would expect to take your pet to go to the bathroom are all rock. No grass. So have to go to the outskirts of the property behind some storage sheds on the property to find any grass. They need to designate a specific area for pets if you are going to be pet friendly. Also first time I had to do a security deposit. Pet price is higher than most. But just change management and no longer under Marriot.
Stayed 1 night in Jun 2024

4/10 Poor

Latricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet in the Original room was heavily soiled in several spots. 2nd room was better but still very old carpet and couch with stains. Over the weekend lots loud party goers and noise until after 1:30 in the morning. Great location.
Stayed 2 nights in Jun 2024

4/10 Poor

Chrissy, Versailles

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Property was nice but it was obvious our room hadn’t been vacuumed. White pet hair all over the carpet
Stayed 1 night in Jun 2024

8/10 Good

Samantha, Wichita

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately no breakfast was offered and the pool was closed. The 2 main reasons why I booked there.
Stayed 3 nights in Jun 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Security alarm was going off nonstop. Hotel clerk just cussed at it repeatedly. Area feels very unsafe.
Stayed 1 night in Jun 2024

8/10 Good

Gary

Stayed 3 nights in Jun 2024