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St. Louis Union Station Hotel, Curio Collection by Hilton

4.0 star property
Historic St. Louis hotel in Downtown West with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for St. Louis Union Station Hotel, Curio Collection by Hilton

Lobby
3 bars/lounges, lobby lounge
Lobby
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym
The price is AU$306
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
1820 Market Street, St. Louis, MO, 63103
  • St. Louis Aquarium at Union Station
    3 min walk
  • St. Louis Union Station
    4 min walk
  • Enterprise Center
    9 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall Luxury 1 King, Club Lounge Access

Daily cooked-to-order breakfast (USD 15.95 per person)

Grand Hall Luxury 1 King, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Clock Tower Conductors Suite)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed (Clock Tower Conductors Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Historic)

Junior Suite, 1 King Bed (Historic)

Junior Suite, 1 King Bed (Historic)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Clock Tower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Junior Suite, 1 King Bed (Clock Tower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Courtyard View

Daily cooked-to-order breakfast (USD 15.95 per person)

Executive Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access

Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access | Living area

Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Bathroom

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bathroom shower

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Fountain View,Club Lounge Access

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Hall 1 King Luxury Fountain View,Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Clock Tower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, 1 King Bed (Clock Tower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

St. Louis

St. Louis Union Station Hotel, Curio Collection by Hilton puts you in the heart of St. Louis, within steps of St. Louis Union Station and St. Louis Union Station Mini Golf. Highlights at this historic hotel include 7 restaurants, 3 bars/lounges and a 24-hour gym. .The restaurant, Station Grille, is open for breakfast, lunch and dinner. Grand Hall is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown West hotel include St. Louis Aquarium at Union Station and The St. Louis Wheel.

What's nearby

  • St. Louis Union Station - 4 min walk
  • Enterprise Center - 9 min walk
  • City Museum - 13 min walk
  • Busch Stadium - 19 min walk
  • Gateway Arch - 4 min drive

Getting around

  • St. Louis Gateway Station - 11 min walk
  • 8th and Pine Station - 17 min walk
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • ‪Landry's - ‬3 min walk
  • ‪Maggie O'Brien's - ‬2 min walk
  • ‪Schlafly Tap Room - ‬7 min walk
  • ‪The Pitch Athletic Club and Tavern - ‬2 min walk
  • ‪Grand Hall Lounge Union Station - ‬4 min walk

About this property

St. Louis Union Station Hotel, Curio Collection by Hilton

Historic St. Louis hotel in Downtown West with 7 restaurants
St. Louis Union Station Hotel, Curio Collection by Hilton offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and concierge services are also featured at the historic St. Louis Union Station Hotel, Curio Collection by Hilton. Parking is available for a fee.

This St. Louis hotel is smoke free.

  • 567 guestrooms or units
  • 6 levels
  • 7 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1895
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
St. Louis Union Station Hotel, Curio Collection by Hilton offers 567 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This St. Louis hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 35 per night)
  • Secured valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15.95 for adults and USD 7.95 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Hall
  • Soda Fountain
  • Station Grille
  • The Train Shed Restaurant

Things to do

  • 24-hour gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.95 for adults and from USD 7.95 for children
  • Uncovered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at St. Louis Union Station Hotel, Curio Collection by Hilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree St. Louis Station
St. Louis Union Station Marriott Hotel Saint Louis
St. Louis Union Station DoubleTree Hilton Hotel
Union Station DoubleTree Hilton Hotel
St. Louis Union Station DoubleTree Hilton
Union Station DoubleTree Hilton
St. Louis Union Station Hotel Curio Collection Hilton
St. Louis Union Station Hotel, Curio Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at St. Louis Union Station Hotel, Curio Collection by Hilton?

St. Louis Union Station Hotel, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at St. Louis Union Station Hotel, Curio Collection by Hilton?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at St. Louis Union Station Hotel, Curio Collection by Hilton on 12 Jan 2025 start from AU$306.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at St. Louis Union Station Hotel, Curio Collection by Hilton?

Yep, St. Louis Union Station Hotel, Curio Collection by Hilton has a secured uncovered self car park with in/out privileges for USD 35 per night.

Does St. Louis Union Station Hotel, Curio Collection by Hilton have a pool?

St. Louis Union Station Hotel, Curio Collection by Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from June to August).

What makes St. Louis Union Station Hotel, Curio Collection by Hilton a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at St. Louis Union Station Hotel, Curio Collection by Hilton.

Does St. Louis Union Station Hotel, Curio Collection by Hilton serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at St. Louis Union Station Hotel, Curio Collection by Hilton?

No, St. Louis Union Station Hotel, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at St. Louis Union Station Hotel, Curio Collection by Hilton?

Yep, you can grab a meal at St. Louis Union Station Hotel, Curio Collection by Hilton's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at St. Louis Union Station Hotel, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at St. Louis Union Station Hotel, Curio Collection by Hilton?

There isn't one on site, but St. Louis Union Station Mini Golf is a short 4-minute walk away.

St. Louis Union Station Hotel, Curio Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 552 out of 1001 reviews" "
Rating 8 - Good. 190 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 76 out of 1001 reviews" "
Rating 2 - Terrible. 64 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful hotel. The outside and inside of the hotel is just a site to see. Great service and the light show inside the hotel is pretty amazing....Walking distance to the ballpark and Arch and only minutes away from other places with an uber. Overall, a beautiful hotel that takes you back to the time when it was a train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 2 nights in Sep 2024

10/10 Excellent

DUKE

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and historical. Lovely architecture and especially enjoyed the evening light shows on the ceiling of the grand hall! Fabulous!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth, Bentonville

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Needs an update. This isn’t what I expected from a Hilton Curio collection. The room was just average. Handicap bathroom which looked like it hadn’t been updated in 20 years. Really ugly brown tile and poor water pressure. Very odd hallways and room access through some weird sections of what might have been the hotel but may not have been. Could have been cleaner. I booked this more expensive option so we’d have a nicer stay. Should have just booked the cheaper Fairfield as it was likely cleaner and more updated.
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Terri M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful the staff was great and very helpful. Would definitely stay there again!
Stayed 1 night in Aug 2024

10/10 Excellent

Callie B

Stayed 2 nights in Aug 2024

6/10 Okay

Mignon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There are different activities that you can do right outside the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent! Our room was upgraded at no extra costs and the service was wonderful! We can’t wait to stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous nouveau style hotel. Ceiling in lobby and common areas decorated beatifully. Light show, and fire show terrific. Staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light show, train collection, entertainment, and architecture of the building.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Our experience with the hotel was disappointing, especially for the price we paid. The front desk was understaffed and way behind. Told to come back at 4:00 and room would be ready. No room available at 4:00. We had to pack our luggage around for 2hrs! Finally, got a room at 6pm. Many,many people late for a wedding because of no rooms! Our toilet made loud noise every time you flushed, cold faucet leaked every time we used it, long hair all over bathroom floor. Looked at credit card statement when home, and we were charged $100 more than what reservation stated! Breakfast at Station Grille was excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, loved how it was connected to the restaurants and the aquarium, and not a far walk or scooter ride from downtown.
Stayed 2 nights in Aug 2024

10/10 Excellent

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Great light show in the evening. Close to many venues.
Stayed 1 night in Jul 2024

6/10 Okay

Zachary

Travelled with family
Liked: Property conditions & facilities, room comfort
Follow up 😊
I run a car dealership. I know how hard it is to hire/retain employees… Especially good ones.. When I very 1st arrived this past Friday night, I tried to order room service and called for like.. 15 mins… No answer. Not a good first Impression.. But then some man called back saying sorry because they can see the order of the phone calls was missed…(I think manager)…
Stayed 2 nights in Aug 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Melissa, Troy

Travelled with family, Travelled with partner
The room smelled like smoke and was not very clean. For the price we paid it was not very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024