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Sunset Vistas Two Bedroom Beachfront Suites

3.5 star property
Family fun on the beach, with 2 outdoor pools, near John's Pass Village & Boardwalk

Photo gallery for Sunset Vistas Two Bedroom Beachfront Suites

2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Full-sized fridge, microwave, oven, stovetop
On the beach, white sand, beach cabanas, beach volleyball
Daily cooked-to-order breakfast for a fee
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$651
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
12000 Gulf Blvd, Treasure Island, FL, 33706
  • John's Pass Village & Boardwalk
    ‪15 min walk‬
  • Hubbards Marina
    ‪16 min walk‬
  • Tropicana Field
    ‪15 min drive‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Accessible, View (Gulf View)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible, View (Gulf View)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bathroom
  • Partial ocean view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible (Gulf View)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Accessible (Gulf View)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bathroom
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, View (Distant side view from balcony)

42-inch flat-screen TV with cable channels, TV, DVD player

Suite, 2 Bedrooms, View (Distant side view from balcony)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 81 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms, View (Gulf View)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 3 Bedrooms, View (Gulf View)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bathroom
  • Beach view
  • Sleeps 8
  • 2 King Beds, 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Directly facing Gulf of Mexico)

42-inch flat-screen TV with cable channels, TV, DVD player

Suite, 2 Bedrooms (Directly facing Gulf of Mexico)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 81 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, View (Side Gulf view with angled balcony)

42-inch flat-screen TV with cable channels, TV, DVD player

Suite, 2 Bedrooms, View (Side Gulf view with angled balcony)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 81 sq m
  • Beach view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 Queen Bed and 1 King Bed

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About the area

Treasure Island

A family-friendly stay in Treasure Island awaits you at Sunset Vistas Two Bedroom Beachfront Suites. You'll be 1.3 km (0.8 mi) from John's Pass Village & Boardwalk and 12.8 km (8 mi) from Tropicana Field. Highlights at this beachfront condo resort include 2 outdoor swimming pools, 2 hot tubs and a restaurant. .You can enjoy a flat-screen TV with cable channels, and each condo features a washer/dryer, 2 bathrooms and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A sofa bed, a living room and a dining area are also available. Housekeeping is available on request. .The café, Sunset Cafe, serves American cuisine and is open for breakfast and lunch. Sunset Beach Bar is the condo resort's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and kids' swimming pool. Added amenities include a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 8 AM and 11:30 AM. There's also the convenience of limited parking. .Sights within a 20-minute drive of this 3.5-property class Treasure Island condo resort include Museum of Fine Arts and Salvador Dali Museum.
View more Condo resorts in St. Petersburg - ClearwaterOpens in a new window

What's nearby

  • St. Petersburg Municipal Beach - 1 min walk - 0.2 km
  • John's Pass Village & Boardwalk - 15 min walk - 1.3 km
  • Hubbards Marina - 16 min walk - 1.4 km
  • Tropicana Field - 15 min drive - 12.9 km
  • Upham Beach - 16 min drive - 6.3 km

Getting around

  • Tampa, FL (TPA-Tampa Intl.) - 37 min drive

Restaurants

  • ‪Hooters - ‬16 min walk
  • ‪Mad Beach Craft Brewing Company - ‬19 min walk
  • ‪Rickey T's - ‬16 min walk
  • ‪Waffle House - ‬10 min walk
  • ‪Pirates Pub & Grub - ‬15 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Sunset Vistas Two Bedroom Beachfront Suites

Family fun on the beach, with 2 outdoor pools, near John's Pass Village & Boardwalk
Sunset Vistas Two Bedroom Beachfront Suites offers its guests 2 outdoor swimming pools and 2 hot tubs along with a fitness centre and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

You'll find a business centre on site. A terrace, barbecue grills, and gift shops/newsstands are also featured at the family-friendly Sunset Vistas Two Bedroom Beachfront Suites.

Smoking is allowed in designated areas at this 3.5-star Treasure Island condo resort.

  • 1 building
  • 154 guestrooms or units
  • 6 levels
  • Built in 2006
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sunset Vistas Two Bedroom Beachfront Suites offers 154 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation has separate sitting areas and is furnished with queen sofa beds and dining tables. Pillowtop beds feature down duvets and premium bedding. Accommodation at this 3.5-star condo resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English

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Property amenities

Beach

  • On a white sand beach
  • Beach cabanas (surcharge)

Pool/Spa

  • 2 hot tubs
  • 2 outdoor pools
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Parking and transport

  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's games
  • Children's pool
  • Cot: USD 5 per night
  • Pool gate

Restaurants on site

  • Sunset Beach Bar
  • Sunset Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 8 AM to 11:30 AM for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 154 units
  • 6 floors
  • Access via exterior corridors
  • Built in 2006
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 for adults and USD 4 to 12 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 5 children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunset Vistas Two Bedroom Beachfront Suites
Sunset Vistas Two Bedroom Beachfront Suites Treasure Island
Sunset Vistas Two Bedroom Beachfront Suites Condo
Condominium resort Sunset Vistas Two Bedroom Beachfront Suites
Sunset Vistas Two Bedroom Beachfront Suites Treasure Island
Sunset Vistas Two Bedroom Beachfront Suites Treasure Island
Sunset Vistas Two Bedroom Beachfront Suites Condominium resort

Frequently asked questions

What is the cancellation policy at Sunset Vistas Two Bedroom Beachfront Suites?

Sunset Vistas Two Bedroom Beachfront Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunset Vistas Two Bedroom Beachfront Suites?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Sunset Vistas Two Bedroom Beachfront Suites on 13 Apr 2025 start from AU$611.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunset Vistas Two Bedroom Beachfront Suites?

Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Sunset Vistas Two Bedroom Beachfront Suites?

Yep, Sunset Vistas Two Bedroom Beachfront Suites is on St. Petersburg - Clearwater Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Does Sunset Vistas Two Bedroom Beachfront Suites have a pool?

Yep, and guests love it! Sunset Vistas Two Bedroom Beachfront Suites has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Sunset Vistas Two Bedroom Beachfront Suites?

This property features 2 outdoor pools, as well as pillowtop beds and premium bedding.

What makes Sunset Vistas Two Bedroom Beachfront Suites a romantic place to stay?

Beachfront dining and beach cabanas, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Sunset Vistas Two Bedroom Beachfront Suites.

Is Sunset Vistas Two Bedroom Beachfront Suites family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Sunset Vistas Two Bedroom Beachfront Suites is a hit with families.

Does Sunset Vistas Two Bedroom Beachfront Suites serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 8 AM and 11:30 AM.

Is there a free airport shuttle available at Sunset Vistas Two Bedroom Beachfront Suites?

No, Sunset Vistas Two Bedroom Beachfront Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Sunset Vistas Two Bedroom Beachfront Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset Vistas Two Bedroom Beachfront Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Sunset Vistas Two Bedroom Beachfront Suites?

No, only service animals are allowed.

Sunset Vistas Two Bedroom Beachfront Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1823 out of 3167 reviews
Rating 8 - Good. 921 out of 3167 reviews
Rating 6 - Okay. 274 out of 3167 reviews
Rating 4 - Poor. 95 out of 3167 reviews
Rating 2 - Terrible. 54 out of 3167 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deb L, Omaha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach access is great. We spent a lot of time looking for shells. Beds were very comfortable.
Stayed 7 nights in Dec 2024

10/10 Excellent

Trideep

Travelled with family
Liked: Cleanliness, room comfort
Excellent Stay.
Excellent property. Right on the beach.
Stayed 2 nights in Nov 2024

8/10 Good

Sharon

Travelled with family
Liked: Amenities, property conditions & facilities
We've stayed here several times and always love it. They've recovered well considering the impact of a hurricane in Treasure Island recently. The only major problem that we had was with the dirty dishes. The dishwasher used some cheap detergent that didn't clean the dishes well. We saw dirty silverware and dishes in the drawer and cabinet. When we used the detergent that we brought, the dishes were clean. It was obvious that the housekeepers didn't care about the dirty dishes because they had to have seen them. We also didn't have any replacement toilet paper and had to ask for it. The housekeepers didn't clean our room and we had to ask for the things we needed from the front desk even though we had one of the more expensive rooms there. I wonder if we should book through the hotel directly so that we can make sure we get the level of service that we need.
Stayed 4 nights in Nov 2024

8/10 Good

carl

Stayed 2 nights in Nov 2024

10/10 Excellent

Karel

Stayed 1 night in Nov 2024

8/10 Good

Ghada

Travelled with family
Nice quiet and beautiful view
Stayed 1 night in Nov 2024

10/10 Excellent

Magda

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tetyana

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

nicole

Travelled with family
Liked: Amenities, property conditions & facilities
Absofuckinglutly loved this location for walking the long beach. There is still a lot of Rebuilding and clean up that needs to be done on the island however, this resort was great! Pool is not open or the hot tub but they are working on it!
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, room comfort
Great location for a beach getaway
Amazing getaway with friends. Right on a beautiful stretch of beach.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
This is my favorite hotel to stay when we visit family in Tampa. We love the pools, hot tubs, Cafe. and views of beach from Baloney..
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We went to the resort about a month after the hurricane and expected the place to be in worse shape than it was. The resort is on a beautiful piece of ocean front property and would definitely come here again. It is a little out dated and our room smelled of stale cigarettes. Other than those 2 things we had a fantastic time on the beach for 2 days
Stayed 2 nights in Nov 2024

10/10 Excellent

beth

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Alyson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Due to hurricane damage, pool was not working and many businesses are closed in areabut oir stay was still winderful. The room was great amd beach was beautifil.
Stayed 2 nights in Nov 2024

6/10 Okay

Sabahudin

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff that really took care of us!!!
Stayed 4 nights in Oct 2024

8/10 Good

Jantrice

Liked: Amenities
Everything was awesome
Stayed 2 nights in Oct 2024

8/10 Good

Litzann

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very lovely property but due the back to back storms prop is little out of shape they are working on it though. Under the circunstances it was a pleasant and lovely stay...definitely recommend it
Stayed 1 night in Oct 2024

6/10 Okay

Richard, Green Cove Springs

Liked: Cleanliness, amenities, property conditions & facilities
With a recent hurricane I knew what to expect when staying in the area. What I didn't expect was the room had trash left in it and was 70' on check in. I clicked the heat to 73' to knock off the chill and the built up dust on the heating unit set off the smoke detectors. Not a great first impression.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonalisha

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Great stay! Wish I could rate higher, but due to the cleanliness of the bathrooms(just assuming because they are old) it looks like it’s not clean but it’s just old. Also, due to the fact they are rebuilding the area after the hurricanes there’s not much to see and the area is in bad shape. I’m sure it’s beautiful and I will definitely stay here again if I visit again. The staff was extremely friendly and got my daughter and I in after the Hyatt canceled my reservations. We slept peacefully. The cafe was amazing and the food was outstanding!
Stayed 1 night in Oct 2024

6/10 Okay

joud

Travelled with family
They are not ready to have guest to come yet
The pool and spa out of order. Remote control and tv not working. The cafe looks sad and empty, the frin furnitures at the room dirty and disgusting
Stayed 1 night in Oct 2024

2/10 Terrible

Erica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I am aware a hurricane just passed so there were small things that normally any vacationer would not tolerate. But we were just coming off of four days without power, with 3 babies, so we were just grateful to be in a place that was safe and had air conditioning and power. the amount of horrendous things that happened were almost impossible. The “Staff” or whatever you can call people who sit at a desk and seem to have no knowledge of CUSTOMER SERVICE whatsoever. These women were awful. Awful. The elevators weren’t working because of the storm, totally understandable. But gave us a fourth floor walk up knowing we had kids. Okay.The cable and WiFi were out?that’s pretty crappy since we were just in the dark for days, but we can understand. All they had to do was tell us. No we found out on our own. Went to make coffee since I’m an exhausted mom of Babies remember? The filter holder contained a filter in it from seemingly the 80’s covered in mold and rot. Gross. But still, I was calm and understood that stuff happens. I walked to the front desk to grab a new one. I showed the clerk and she took 2 days. The fire alarm wouldn’t stop beeping so she handed me batteries and said good luck. If you’re the only person working, why be open? Why subject us to this? SPOILER alert: it gets worse. The AC went out for two days and they were in no rush to get a repair man. Got to 85degrees inside! Found palmetto roaches under the sofa bed. Fun! And my daughters blood stained comforter? Yum!
Stayed 4 nights in Oct 2024

2/10 Terrible

Gina Rae

Stayed 5 nights in Sep 2024