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The Ritz-Carlton, St. Thomas

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton, St. Thomas

Exterior
Presidential Suite, 1 Bedroom, Non Smoking, Balcony
Exterior
Lobby lounge
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Secret Harbour Beach
    1 min walk
  • Cowpet Bay
    5 min walk
  • Turquoise Beach
    3 min drive
  • St. Thomas (STT-Cyril E. King)
    29 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Club Level)

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom (Club Level)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Separate bedroom
Ceiling fan
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Presidential Room, 3 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
3 bedrooms
Premium bedding
  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - twin
Blackout curtains
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

Floor plan

Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - twin
Blackout curtains
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - twin
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 Double Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
2 bedrooms
Premium bedding
  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Club Executive)

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - double
Separate bedroom
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - twin
Blackout curtains
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior
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Free WiFi
4.0 out of 5, Very good, (1006)
The price is AU$1,183
for 1 night
includes taxes & fees
30 Nov - 1 Dec
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About the area

St. Thomas

A luxury stay in St. Thomas awaits you at The Ritz-Carlton, St. Thomas. Within steps you'll find Secret Harbour Beach and Cowpet Bay within a short 5-minute stroll. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to The Ritz-Carlton Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Alloro, is open for dinner. The resort's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site 24-hour gym and kids' club. Added amenities include a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 9 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 5-property class St. Thomas resort include Sapphire Beach and Bolongo Bay.
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Secret Harbour Beach - 1 min walk
  • Cowpet Bay - 5 min walk
  • Secret Harbor - 3 min drive
  • Lindquist Beach - 9 min drive
  • Sapphire Beach - 10 min drive

Getting around

  • St. Thomas (STT-Cyril E. King) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

Luxury resort on the beach, with 2 outdoor swimming pools
The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre, 4 meeting rooms, and limo/town car service. A children's pool, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, St. Thomas. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • Built in 1992
  • Kid's club (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The Ritz-Carlton Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: USD 15 to 45 for adults and USD 10 to 27 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Alloro
  • Coconut Grove
  • Sails

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 20 August 2024 to 18 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 7.5 per cent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton, St. Thomas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on 17 Nov 2024 start from AU$1,323.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, St. Thomas?

Yep, The Ritz-Carlton, St. Thomas has a free self car park and free valet parking.

Are there any beaches close to The Ritz-Carlton, St. Thomas?

Yep, The Ritz-Carlton, St. Thomas is a short 1-minute walk from Secret Harbour Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at The Ritz-Carlton, St. Thomas?

Yep, The Ritz-Carlton Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Ritz-Carlton, St. Thomas have a pool?

The Ritz-Carlton, St. Thomas has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does The Ritz-Carlton, St. Thomas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton, St. Thomas features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and room service.

What makes The Ritz-Carlton, St. Thomas a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, St. Thomas.

Is The Ritz-Carlton, St. Thomas family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, St. Thomas is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, St. Thomas?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, St. Thomas serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 9 AM.

Is there a free airport shuttle available at The Ritz-Carlton, St. Thomas?

No, The Ritz-Carlton, St. Thomas does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, St. Thomas?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from August 20 2024 until November 18 2024 (completion date subject to change).

What time are check-in & check-out at The Ritz-Carlton, St. Thomas?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton, St. Thomas?

No, only service animals are allowed.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 195 out of 338 reviews" "
Rating 8 - Good. 58 out of 338 reviews" "
Rating 6 - Okay. 39 out of 338 reviews" "
Rating 4 - Poor. 24 out of 338 reviews" "
Rating 2 - Terrible. 22 out of 338 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 5 nights in Jul 2024

8/10 Good

Lawrence

Travelled with partner
Nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

martin

Stayed 5 nights in Jul 2024

8/10 Good

Chee Chee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
When I paid an extra $300 daily resort fees I was not expecting to be exposed to the outside terrain. It was giving motel six vibes. The room it self was ok but I don’t do well with bugs and other wild life creators. If you are like me try to contact the hotel before booking to ensure you get a hotel room and not a motel room. Thank goodness for the golf cart transportation. Saved us from snakes and other wild life.
Stayed 5 nights in Jul 2024

10/10 Excellent

curtis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 4 nights in May 2024

10/10 Excellent

Aurelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical garden, clean property.
Stayed 7 nights in Jun 2024

4/10 Poor

Rony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was extremely rude. Water kept shutting off in our room. restaurant food was terrible. The ice pop we had at the beach was delicious. the room was nice and clean. We ended up leaving and staying at an AirBNB by the beach. the place is SUPER overpriced for what you get. 2 star hotel at most. save your money! DO NOT BOOK THIS HOTEL!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities, property conditions & facilities
Outstanding service!
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
D
Stayed 5 nights in Jun 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was AMAZING!!! We’ll definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

robert L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

gerald p ferguson

Stayed 1 night in May 2024

8/10 Good

Jesse

Liked: Staff & service, property conditions & facilities
Dirty linens but the staff and the amenities were great
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The property is gorgeous. Everyone was so kind and helpful. Will definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
The staff is absolutely amazing! The rooms, grounds, pool & beach area are immaculate. We can’t wait for a return visit!
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Stayed 2 nights in May 2024

6/10 Okay

Maricela, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in May 2024

8/10 Good

John, Highland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more dining options on property. Staff was friendly but not quite the caliber one would expect from Ritz-Carlton. That said, I would definitely book a return trip and recommend this location to friends and family.
Stayed 7 nights in May 2024

2/10 Terrible

Lenyra

Stayed 4 nights in May 2024

10/10 Excellent

Hali

Stayed 4 nights in May 2024