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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

Photo gallery for The Diplomat Hotel and Spa

Front of property
Indoor pool, pool loungers
Terrace/patio
Point of interest
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
The current price is AU$264
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Plas Llanelly House
    ‪2 min drive‬
  • The Ffwrnes Theatre
    ‪3 min drive‬
  • Parc y Scarlets
    ‪4 min drive‬

Room options

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Single Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

About the area

Llanelli

The Diplomat Hotel and Spa puts you in the centre of Llanelli, 2 km (1.2 mi) from Plas Llanelly House and 3 km (1.9 mi) from Parc y Scarlets. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and mani/pedis along with access to the sauna and hot tub. The restaurant, Trubshaws, serves British cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 5102 square feet (474 square metres) of event facilities include 3 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Llanelli hotel include WWT Llanelli Wetland Centre and Kidwelly Castle.

What's nearby

  • Plas Llanelly House - 2 min drive - 1.7 km
  • The Ffwrnes Theatre - 3 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 3.2 km
  • WWT Llanelli Wetland Centre - 7 min drive - 6.4 km
  • Oxwich Bay Beach - 43 min drive - 25.6 km

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

Hotel with 3 restaurants, near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Filipino, Polish, Spanish, Welsh

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4.3 out of 5, Excellent, 761 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

What is the cancellation policy at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 17 Mar 2025 start from AU$263.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Diplomat Hotel and Spa?

Yep, The Diplomat Hotel and Spa has a free self car park.

Are there any beaches close to The Diplomat Hotel and Spa?

The closest beach to The Diplomat Hotel and Spa is Three Cliffs Bay Beach (14 km).

Is there a spa on site at The Diplomat Hotel and Spa?

Yep, there is an onsite spa at The Diplomat Hotel and Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Diplomat Hotel and Spa have a pool?

The Diplomat Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa features a full-service spa, an indoor pool and 3 restaurants.

What makes The Diplomat Hotel and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Diplomat Hotel and Spa.

Is The Diplomat Hotel and Spa family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that The Diplomat Hotel and Spa is a hit with families.

Does The Diplomat Hotel and Spa serve breakfast?

Yep, full breakfast is served weekdays between 7:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Diplomat Hotel and Spa?

No, The Diplomat Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Diplomat Hotel and Spa?

Yep, you can grab a meal at The Diplomat Hotel and Spa's onsite restaurant that serves British cuisine.

What time are check-in & check-out at The Diplomat Hotel and Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Diplomat Hotel and Spa?

No, only service animals are allowed.

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 308 reviews
Rating 8 - Good. 100 out of 308 reviews
Rating 6 - Okay. 39 out of 308 reviews
Rating 4 - Poor. 20 out of 308 reviews
Rating 2 - Terrible. 10 out of 308 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again
Stayed 1 night in Dec 2024

2/10 Terrible

Nawid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marilyn

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Good place to stay
2 nights stay for work
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness
Nothing
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveller
This was a busy evening . Issues checking in which seemed to be related to Expedia but didn’t give me the best first impression , hotel very busy car park full , lots of events on which went on until late , no plug sockets by bed to charge phone or watch , room comfy but basic bathroom average . Pool warm and ok gym functional . Male staff member opened my door room whilst I was getting changed which startled me and was uncomfortable . Not sure I would go again .
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dave

Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay, staff really friendly, food delicious and great nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was enormous, very happy with it, we had a wedding there and it was great
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the worst hotel I have stayed but the worst value
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

maria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lovely rooms but things not working in spa
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at a good Hotel.
We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Libby

Just a stop over for the horse racing at Fffos las, excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent restaurant
We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Coach House and it was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Siobhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerwyn, Gloucester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
Stayed 1 night in Aug 2024