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Residence Inn by Marriott Portland Downtown Waterfront

3.0 star property
Hotel with free breakfast, near State Theatre
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Residence Inn by Marriott Portland Downtown Waterfront

Suite, 2 Bedrooms | Private kitchenette
Lobby
Exterior
Studio, 1 King Bed with Sofa bed, View, Corner
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
145 Fore Street, Portland, ME, 04101
    Maine Narrow Gauge Railroad Company and Museum
    3 min walk
    Casco Bay Lines Ferry Terminal
    6 min walk
    Eastern Promenade
    6 min walk
    Portland, ME (PWM-Portland Intl. Jetport)
    17 min drive

Room options

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Harbor View)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Harbor View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 101 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, View, Corner

Studio, 1 King Bed with Sofa bed, View, Corner

Studio, 1 King Bed with Sofa bed, View, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property
Hilton Garden Inn Portland Downtown Waterfront
Pool
Hot tub
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is AU$766
for 1 night
includes taxes & fees
3 Oct - 4 Oct
Hilton Garden Inn Portland Downtown Waterfront

About the area

Portland

Residence Inn by Marriott Portland Downtown Waterfront places you steps from Casco Bay and within a short 5-minute stroll of Maine Narrow Gauge Railroad Company and Museum. Highlights at this hotel include an indoor swimming pool, free breakfast and in-room kitchens. .For a drink, you can stop by the hotel's own lounge bar. 3003 square feet (279 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Full breakfast is available for free. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3-property class East Bayside hotel include State Theatre and Maine Mall.

What's nearby

  • Casco Bay Lines Ferry Terminal - 6 min walk
  • Merrill Auditorium - 12 min walk
  • Cross Insurance Arena - 13 min walk
  • State Theatre - 20 min walk
  • Maine Medical Center - 3 min drive

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 17 min drive

Restaurants

  • ‪Brickyard Hollow Brewing Company - ‬4 min walk
  • ‪Twelve - ‬6 min walk
  • ‪Speckled Ax - ‬3 min walk
  • ‪Eventide Oyster Co - ‬5 min walk
  • ‪Duckfat - ‬4 min walk

About this property

Residence Inn by Marriott Portland Downtown Waterfront

Hotel with free breakfast, near State Theatre
Residence Inn by Marriott Portland Downtown Waterfront offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. The business-friendly Residence Inn by Marriott Portland Downtown Waterfront also features barbecue grills, a garden, and concierge services. A roundtrip airport shuttle (available on request) and a bus station shuttle are free. Parking is available for a fee.

This 3-star Portland hotel is smoke free.

  • 179 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Full breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Residence Inn by Marriott Portland Downtown Waterfront offers 179 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Smart televisions come with premium digital channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 30 per day); discounts available
  • Free return airport shuttle from 7:00 AM to 11:00 AM on request
  • Free bus station shuttle
  • Parking on site (USD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 30 per night
  • Nearby parking fee: USD 30 per day (20 ft away)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Portland Downtown Waterfront
Residence Inn Marriott Waterfront Hotel Portland Downtown
Residence Inn Marriott Portland Downtown Waterfront Hotel
Residence Inn Marriott Waterfront Hotel
Residence Inn Marriott Portland Downtown Waterfront Hotel
Residence Inn Marriott Portland Downtown Waterfront
Residence Inn Marriott Waterfront Hotel
Residence Inn Marriott Waterfront
Residence Inn by Marriott Portland Downtown Waterfront Hotel
Residence Inn by Marriott Portland Downtown Waterfront Portland
Hotel Residence Inn by Marriott Portland Downtown Waterfront
Residence Inn by Marriott Portland Downtown Waterfront Portland
Marriott Portland Waterfront

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Portland Downtown Waterfront?

Residence Inn by Marriott Portland Downtown Waterfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Portland Downtown Waterfront?

As of 19 Sept 2024, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Portland Downtown Waterfront on 20 Oct 2024 start from AU$416.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Portland Downtown Waterfront?

Yep, Residence Inn by Marriott Portland Downtown Waterfront has a self car park for USD 30 per night.

Are there any beaches close to Residence Inn by Marriott Portland Downtown Waterfront?

Yep, Residence Inn by Marriott Portland Downtown Waterfront is a short 16-minute walk from East End Beach. Fun beach activities include waterskiing, parasailing and kayaking.

Does Residence Inn by Marriott Portland Downtown Waterfront have a pool?

Residence Inn by Marriott Portland Downtown Waterfront has an indoor pool.

What makes Residence Inn by Marriott Portland Downtown Waterfront a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Residence Inn by Marriott Portland Downtown Waterfront.

Is Residence Inn by Marriott Portland Downtown Waterfront family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott Portland Downtown Waterfront is a hit with families.

Does Residence Inn by Marriott Portland Downtown Waterfront serve breakfast?

You bet, complimentary full brekkie is available at Residence Inn by Marriott Portland Downtown Waterfront.

Is there a free airport shuttle available at Residence Inn by Marriott Portland Downtown Waterfront?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 AM on request.

Is there a bar or restaurant at Residence Inn by Marriott Portland Downtown Waterfront?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Residence Inn by Marriott Portland Downtown Waterfront?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Residence Inn by Marriott Portland Downtown Waterfront?

Furry friends are welcome at Residence Inn by Marriott Portland Downtown Waterfront, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Residence Inn by Marriott Portland Downtown Waterfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nelli, Staten Island

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I paid $30/night extra for the room with Harbor view, and the room we got had a view of a building with the Harbor view. This hotel does not really have any Harbor view as it is located two blocks from the harbor with buildings between the hotel and the harbor. When I brought up this issue to the receptionist, she refused to adjust the rate. If you care about the view, stay in a different hotel. If you do not care about the view, do not overpay for the rooms advertised as having the Harbor View. This is a misleading advertisement.
Stayed 2 nights in Apr 2024

8/10 Good

Joseph E, Carnegie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed and couch were uncomfortable
Stayed 7 nights in Jun 2024

10/10 Excellent

lisa

Stayed 2 nights in Jun 2024

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely kept hotel. The rooms are spacious and the beds are very comfortable. The free breakfast is very tasty.
Stayed 6 nights in Jun 2024

10/10 Excellent

Rick, Virginia Beach

Travelled with partner
Liked: Amenities
Loved the kitchen
Stayed 10 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we had stayed longer!
Spent 2 ngts in Portland on the tail end of vaca. MRInn Great location, full kitchen, nice towels, awesome breakfast spread. All and all good value. Gym, pool, laundry. P and FD staff were super helpful. We will be back and to stay longer. I would ask for a room on a higher floor, although we arrived at noon and took the room that was ready. One surprising thing was that there were no USB charging ports anywhere. Plenty of other outlets. Portland is a very easy city to walk and drive around. And safe. Walked down to East End Beach around 630 one am. I asked to Luke’s and to get Ice cream (okay twice). Parking fee is kind of a drag, but convenient to getting to S PL and Fort Williams. (Nice park!) the PLHouse museum is a must too.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Located in a beautiful historic area.
Stayed 7 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 6 nights in May 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Great staff
Stayed 1 night in May 2024

2/10 Terrible

Erica

Travelled with family
Disliked: Amenities
I was charged for fees they have yet to explain to me. I have called and left messages for the manager who refuses to call me back to explain the extra fees they charged to my credit card.
Stayed 1 night in May 2024

10/10 Excellent

Douglas, Twin Falls

Stayed 2 nights in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. The staff were extremely kind and helpful. Always greeted us at we entered the building. The room was spacious and comfortable. The bed was comfy and we slept very well. The kitchenette was well equipped. Bathroom was clean and up to date. So many dining options and shopping was abundant. We would definitely stay again. It was close to the harbor walk and had beautiful views.
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was upgraded and was very nice! Please get more comfortable pillows
Stayed 1 night in May 2024

4/10 Poor

Pam

Disliked: Cleanliness, amenities
Dirty
Stayed 2 nights in Feb 2024

10/10 Excellent

Melana

Stayed 1 night in May 2024

10/10 Excellent

Robert F Fredrick, North Augusta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uugvh
Stayed 4 nights in May 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be wonderful if the garage would be accessible by a skywalk from the hotel. You need a potato peeler, a cheese grater and some mixing bowls in the kitchenette.
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was upgraded to a suite. It was very nice! Please get new pillows!
Stayed 1 night in May 2024

6/10 Okay

Dorothy

Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Travis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mackenzie at the front desk is awesome! She made suggestions remembered us and made us feel welcome. A true gem of service and hospitality. Breakfast was expansive with options sit in or take away to room. Excellent location to stay if you are visiting and don’t want a car or have a rental and want to travel. Travel as tourists often and will recommend if traveling to Maine or just Portland. Cheers
Stayed 6 nights in May 2024

10/10 Excellent

David, Cumberland Foreside

Stayed 2 nights in Apr 2024

2/10 Terrible

Chrysten

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Separated from my group after they overbooked
They overbooked the weekend and then forced me to another location across the street, separating me from my friends that I traveled with. I received a smaller room and they did not offer any reconciliation such as: free breakfast, etc….
Stayed 1 night in Apr 2024

6/10 Okay

Joy

Travelled with family and small children, Travelled with pets
Disliked: Amenities
An outdated property but great location that serves our family purpose and needs. Staff was friendly; although no one really smiled with the exception of the front desk when we inquired to update our key cards. We are not sure if we stay here next time. May need to opt to a newer facility. Pros included pet friendly, pool and free breakfast. My little one did enjoy anll three and all three did put a smile on her face. Cushions on couches were old and didn’t feel clean. We have been frequenting this area for the last 7-8 years and have stayed here each time. Many great family memories but I think we may have outgrown this hotel. We prefer clean and new. Wished the lobby smell was the smell in our room.
Stayed 3 nights in Apr 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware significant undisclosed fees
Although the hotel was labeled pet friendly and there was no mention of a charge on the hotels website, we were informed of one on check-in. This is a problem
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel downtown for a stay with kids
I go to Portland for 2 nights every April school vacation with my grandkids. We have stayed at different hotels and the Residence Inn is the best. The pool is the nicest for the kids. The room has a kitchen so we can cook in a bit. The breakfast is great. The staff was friendly. It is clean. It is in walking distance to restaurants and the water front. The only thing that was amiss slightly (probably due to staff shortages found in most every business these days) was that we requested bedding for the pull out sofa and it never was delivered. I went down before bed time to the desk and got it myself. They said they would send up pillows. The pillows never came. We were fine...my only criticism.
Stayed 2 nights in Apr 2024