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Hôtel Château de l'Ile

3.0 star property
Family-friendly hotel with 24-hour front desk and coffee shop/cafe
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hôtel Château de l'Ile

Terrace/patio
Front of property
1 bedroom, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; garden views
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
4 Quai Heydt, Ostwald, Bas-Rhin, 67540
  • Civil Hospital
    8 min drive
  • Vauban Dam
    9 min drive
  • Train Station Square
    10 min drive
  • Strasbourg (SXB-Strasbourg Intl.)
    18 min drive

Room options

View all photos for Tradional Family Room

1 bedroom, in-room safe, desk, soundproofing

Tradional Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Balcon)

Superior Room (Balcon)

Superior Room (Balcon)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Castle Room

Castle Room

Castle Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Ostwald

A family-friendly stay in Ostwald awaits you at Hôtel Château de l'Ile. You'll be 2.6 km (1.6 mi) from La Vigie Shopping Center and 3.6 km (2.3 mi) from Aushopping Illkirch Baggersee. Highlights at this boutique hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, La Winstub de l'Ile, is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Ostwald hotel include Train Station Square and Strasbourg Cathedral.

What's nearby

  • Meinau Stadium - 9 min drive
  • Train Station Square - 10 min drive
  • Strasbourg Cathedral - 10 min drive
  • Place Kléber - 11 min drive
  • Strasbourg Christmas Market - 12 min drive

Getting around

  • Graffenstaden Station - 4 min drive
  • Ostwald Hotel de Ville Tram Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 18 min drive

Restaurants

  • ‪Hôtel Restaurant du Chasseur - ‬4 min drive
  • ‪Hôtel Restaurant Tankstell - ‬7 min drive
  • ‪Hippopotamus - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Pizzéria Restaurant Chez Michel - ‬2 min drive

About this property

Hôtel Château de l'Ile

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hôtel Château de l'Ile. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Ostwald hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1891
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Château de l'Ile offers 62 accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Winstub de l'Ile

Family friendly

  • Baby monitor
  • Children's games
  • Free cot
  • In-room babysitting
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1891
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 October 2024 to 28 October 2026 (dates subject to change).
The following facilities are closed on Sunday and Monday:
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, Barclaycard, cash and mobile payments.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château l'Ile Hotel
Château l'Ile Hotel Ostwald
Château l'Ile Ostwald
Chateau De l`Ile Hotel Ostwald
Château l'Ile
Chateau De L'Ile Strasbourg/Ostwald, France
Château de l'Ile Spa
Hôtel Château de l'Ile Hotel
Hôtel Château de l'Ile Ostwald
Hôtel Château de l'Ile Hotel Ostwald

Frequently asked questions

What is the cancellation policy at Hôtel Château de l'Ile?

Hôtel Château de l'Ile offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Château de l'Ile?

Yep, Hôtel Château de l'Ile has a free self car park.

Are there any beaches close to Hôtel Château de l'Ile?

The closest beach to Hôtel Château de l'Ile is Plage de la Ballastière de Bishheim-Schiltigheim (10.9 km).

Is Hôtel Château de l'Ile family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as baby monitors and childcare services in the guestrooms, it's no surprise that Hôtel Château de l'Ile is a hit with families.

Does Hôtel Château de l'Ile serve breakfast?

You bet, buffet breakfast is on offer daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hôtel Château de l'Ile?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hôtel Château de l'Ile?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Sunday and Monday.

What time are check-in & check-out at Hôtel Château de l'Ile?

Check-in begins at 3 PM. Check-out time is noon.

Hôtel Château de l'Ile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 338 reviews" "
Rating 8 - Good. 84 out of 338 reviews" "
Rating 6 - Okay. 39 out of 338 reviews" "
Rating 4 - Poor. 15 out of 338 reviews" "
Rating 2 - Terrible. 5 out of 338 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam, Thunder Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay thank you so much!
Stayed 1 night in Jun 2024

8/10 Good

Diana

Stayed 1 night in May 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, nice property to walk around. Large rooms. Complimentary sauna was enjoyable, wife also enjoyed a massage.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel outside downtown next to a a park. Beautiful surroundings. Good service from their staff. We had dinner and breakfast at the hotel which was reasonably priced and tasty.
Stayed 2 nights in Jul 2023

6/10 Okay

kambiz

Liked: Cleanliness, staff & service
Air conditioning not e
Unfortunately after checking we noticed A/C is not working.they mentioned is going to be fixed by 1-2 days .after 6days since we checked out still was not fixed.
Stayed 6 nights in Jun 2023

8/10 Good

Martyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Henrik

Stayed 1 night in Mar 2023

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa hotel
recommend hotel. Restaurants and spa. Big rooms.
Stayed 3 nights in Dec 2022

10/10 Excellent

Matias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It was ok, bit dated, not convinced it a 4☆, food choices limited.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas. We decided to have christmas eve dinner with them for €340 including drinks. None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste! Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food. The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time.. The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too. The beds very massive and comfy. Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards. Overall I doubt we’ll be visiting Alsace again in a hurry.
Stayed 4 nights in Dec 2019

10/10 Excellent

Valerie, er City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness- what an unexpected joy! An incredibly beautiful property, huge rooms, lovely setting and excellent front desk staff.
Stayed 1 night in Dec 2019

8/10 Good

Keiji

Business traveller
Liked: Cleanliness, staff & service
Nice Castel hotel
Very nice looking historical Castle hotel. However, little disappointed with the normal interior. Service was nice and could be much better if they invest in matching the interior design with its outstanding exterior.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Château is a lovely old building. Our room was very beautiful and we enjoyed our dinner in the restaurant.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place!!! A great place to stay if you have transportation and want to visit Alsace Lorraine
Stayed 2 nights in Sep 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to relax, GO GO GO AMAZING!
WOW WOWWWW WOWWWWW!! We loved the hotel! So Beautiful, Amazing Relaxing and so much more! Great service, Great food, Amazing rooms very big and comfortable, Great Air Condition, Wifi and all the facilities was so nice and welcoming. Big swimming pool and Jacuzzi, such a nice location and garden - SO SO SO Beautiful over there the hotel and everything in it. No words can explain, it was so Great!! we will go back there for SURE!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Clean, nice pool, atmosphere superb. Nice relaxing spot
Stayed 2 nights in Jun 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place I've Stayed with Family
This was the best place I've stayed in all of Europe. They were so extremely accommodating of our baby. They even provided some snacks for him and a stuffed animal. Their dining is very good, and they have high chairs. It is a beautiful property and the room is very spacious. I could not recommend a place more! We were so happy with our stay.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but with a lot of history. They preserved it very well thus making it an authentic experience. The casle room is grand and huge with high ceilings. Staff are very friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

John

Booked due to the pool and the location. We were very pleased with everything. The pool was small but the kids approved, so all was well. The building was breathtaking, my wife actually booked the hotel and I was taken aback when we pulled into the parking area...it is gorgeous. The staff made me feel like visiting royalty. The room was clean. I would call this hotel an "experience" more than I would call it a hotel. It was one of the best surprises in our 8 day trip to the area. I can not say enough good things about it. Booking with children - we booked with two children (age 8 and 9) and when we arrived, our room was set up with an extra bed for them along with coloring books and pencils for them. Later in the evening, one of the staff knocked on the door to ensure everything was well. He then offered us some chocolate for the children and wished us a pleasant night. The staff at this location left no detail overlooked and did everything they could to accommodate us, even though we were not French speakers. My experience left nothing to be desired and I would recommend this hotel to anyone visiting. Thank you to all the staff! I hope I can have experiences like this in the future when travelling to other locations.
Stayed 1 night in Nov 2018

10/10 Excellent

Anne Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Really sweet staff and good food. Part of the wellness area was closed off due to renovations. But is was stille really nice.
Stayed 1 night in Oct 2018