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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with a 24-hour front desk, steps from Stratford City Hall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Mini Suite
King Suite
Signature Apartment | Private kitchen
Signature Apartment | Private kitchen
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
23 Albert St, Stratford, ON, N5A 3K2
  • Stratford City Hall
    ‪2 min walk‬
  • Avon Theatre
    ‪2 min walk‬
  • Avon Theater Theatre Albert
    ‪3 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪49 min drive‬

Room options

View all photos for Mini Suite

Mini Suite

Mini Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Fridge
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Apartment

Signature Apartment | Living area

Signature Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
3 bedrooms
Hairdryer
  • 84 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior

Best Western Plus The Arden Park Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1049)
The price is AU$221
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Best Western Plus The Arden Park Hotel

About the area

Stratford

At The Windsor Hotel by Hoco Hotels Collection you'll be within steps of Stratford City Hall and Avon Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a short walk of this Stratford hotel include Studio Theatre and Avon River.

What's nearby

  • Stratford City Hall - 2 min walk
  • Avon Theatre - 2 min walk
  • Avon River - 5 min walk
  • Festival Theatre - 17 min walk
  • Stratford Perth Museum - 18 min walk

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Bentley's - ‬3 min walk
  • ‪Balzac's Coffee Roastery - ‬4 min walk
  • ‪Pazzo Taverna & Pizzeria - ‬3 min walk
  • ‪Coffee Culture - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel with a 24-hour front desk, steps from Stratford City Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and a lift. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 34 air-conditioned accommodations with espresso makers and complimentary bottles of water. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

What is the cancellation policy at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Windsor Hotel by Hoco Hotels Collection?

Yep, The Windsor Hotel by Hoco Hotels Collection has an uncovered self car park with in/out privileges for CAD 20 per night.

Does The Windsor Hotel by Hoco Hotels Collection serve breakfast?

You bet, continental brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Windsor Hotel by Hoco Hotels Collection?

No, The Windsor Hotel by Hoco Hotels Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel by Hoco Hotels Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

No, only service animals are allowed.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 209 reviews" "
Rating 8 - Good. 64 out of 209 reviews" "
Rating 6 - Okay. 31 out of 209 reviews" "
Rating 4 - Poor. 21 out of 209 reviews" "
Rating 2 - Terrible. 2 out of 209 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Personable staff. Attention to detail.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of the proximity to the theatre and some great dining options that were walkable. We thought the location was perfect for that. The staff were terrific. The only downside for us was that the room was smaller than we expected. It would have been perfect for an overnight but we stayed for two nights so found the size to be a bit of an issue the second day.. We loved the breakfast box in the room. The bed was very comfy and we had two good night's sleep. We enjoyed our stay.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities need updating especially toilets but I was assured that a Reno was in the future. The staff were most accommodating and friendly. Location for exploring on foot was perfect. Parking on site with a reservation or nearby and free.
Stayed 2 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Stratford
Great room and hotel staff. Well located!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Aiko

Disliked: Cleanliness, property conditions & facilities
Review
The place looked newly renovated, but it was very dirty. There were many flies around, dead bugs on the floor, and stains. We don’t think the sheets were cleaned or changed before we arrived. They did change the sheets on our last night, so we had one night where it felt fresher. The restaurant was closed, but the room included a continental breakfast, so we received breakfast boxes in our room instead—however, they were not allergy-friendly! Be sure to notify them about any allergies in advance. Breakfast boxes included a muffin(nut muffin or blueberry muffin), yogurt, and a mandarin orange. Check-in was fine, but nothing special. The lady who gave us new sheets on the last night was very kind and offered excellent service—thank you! Otherwise, we’ll probably book elsewhere next time. The location is good, though. Parking needs to be reserved, or they offer a “sister lot” at another hotel. We opted for the free parking lot about a 5-minute walk away. The room at the front is convenient for parking and checking in/out.
Stayed 3 nights in Oct 2024

6/10 Okay

Monica

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are welcoming and efficient for this conveniently located hotel. Rooms are clean and well-appointed. Great for theater goers!
Stayed 2 nights in Oct 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly helpful. Room was fantastic. We needed 3 beds and expected to get a room with 3 beds in it, what we got was a small condo. 3 separate bedrooms full kitchen large living and dining area. It was really great. It was very spacious and quiet. The parking was very convenient too. Would stay here again anytime
Stayed 1 night in Oct 2024

8/10 Good

David Warren

Liked: Cleanliness, staff & service
The location is the best in Stratford, especially if you can secure parking in their lot. The facilities are old but reasonably comfortable. Staff was very accommodating. The experience will improve when they reopen the restaurant for breakfast.
Stayed 4 nights in Sep 2024

8/10 Good

David, Niagara on the lake

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
We enjoyed our stay at the Windsor Hotel. This legacy hotel has been renovated to be stylish and comfortable. While food service was limited to a breakfast box, it was high-quality. There are lots of places for a hot breakfast close by if desired. The location of the hotel can’t be beat, as it is just steps to downtown and many restaurants and to the theaters.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old so the bathroom was very small but clean. The late afternoon snack and continental breakfast were a surprise.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas Fairfield

Stayed 1 night in Sep 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Great caring staff. Many complimentary stuff. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Eric

Liked: Cleanliness
Where to start. It may not be the hotel’s fault, but maybe Expedia’s app, but it says there is parking. The entire reason I booked this boutique hotel was for parking. So I could walk to the theatres and then get to my car after my final show. But somewhere in the fine print (but that doesn’t really matter now?) you have to reserve that otherwise you have to haul your stuff to a local, remote public parking place covered in rocks and gravel. Yes, first world problems. But for this price? The rooms are so-so. Wild mix of modern updated things with the old remnants of the Albert hotel. You get texts asking about your stay, you get a small box of breakfast put outside your door, and they make a BIG deal about putting a small egg in your mini-fridge, but all in all, and I hate to be critical, it’s not worth the price. I think I lay more blame at Expedia’s feet than this place. But….what does it matter now.
Stayed 1 night in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservation was very much last minute and we got a tiny room. They have quite a few of that size, and the bathroom is hardly manageable. We'll definitely stay on our next visit but will make sure to reserve way ahead and request a larger room. It's the perfect location in Stratford, and the staff is very friendly.
Stayed 8 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent for walking everywhere. Room was quiet and adequate size. All of the soap dispensers was poor and made it hard to get soap out. Front desk was friendly and accommodating.
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here, but a good hotel has coffee in the morning. An Expresso machine does not fit the bill. A coffee machine in the room would be ok, but even better would be hot coffee in the lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard, Courtenay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights in early August. The hotel is in the process of renovations but not to worry - they do that during the winter months. You can walk to all the Stratford theatres & downtown, thus easy access to restaurants. Our room was clean, as was the hotel hallways & public areas. If their parking lot is full there is a public paid parking lot across the street Next time in Stratford, I know where to stay!
Stayed 2 nights in Jul 2024

8/10 Good

Mary Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated older property in a great location!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant accommodations.
Our room was very clean which is very important to us. The bed was very comfortable and the air conditioning worked well. We had as promised, a boxed breakfast at our door at 8:00am. The staff were very helpful, and friendly, which is also very important to us. Abhavinh was dressed professionally and was very helpful to us this morning.
Stayed 1 night in Aug 2024