Andalus Hotel

2.5 star property
Hotel in Surabaya with a 24-hour front desk and a restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andalus Hotel

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Bathroom
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Reviews

4.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jl. Sultan iskandar Muda, Surabaya, East Java, 60151
  • Ampel Mosque
    11 min walk
  • Chinatown
    17 min walk
  • Red Bridge
    3 min drive
  • Surabaya (SUB-Juanda)
    45 min drive

Room options

Standard Twin Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Single Bed

About the area

Surabaya

At Andalus Hotel you'll be within a 20-minute stroll of Ampel Mosque and Chinatown. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Additionally, you'll find laundry facilities, a corner/local shop and a television in a common area. There's also the convenience of free self parking. .Near this Surabaya hotel, you'll find Tunjungan Plaza.

What's nearby

  • Ampel Mosque - 11 min walk
  • Chinatown - 17 min walk
  • Pasar Atum Mall - 4 min drive
  • Grand City Surabaya - 5 min drive
  • Tunjungan Plaza - 6 min drive

Getting around

  • Surabaya Kota Station - 9 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Surabaya (SUB-Juanda) - 45 min drive

Restaurants

  • ‪Sop Buntut Pojok Kali Jembatan Merah - ‬18 min walk
  • ‪Masakan Khas India - ‬12 min walk
  • ‪Depot Sari Rasa - ‬11 min walk
  • ‪Restaurant Ayla & Shisa Cafe - ‬12 min walk
  • ‪Depot Krawu Ampel Lanceng - ‬10 min walk

About this property

Andalus Hotel

Hotel in Surabaya with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Andalus Hotel also features gift shops/newsstands, laundry facilities, and a corner/local shop. Self parking is free.
  • 1 building
  • 38 guestrooms or units
  • 3 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • Lift
  • Dining venue
Andalus Hotel offers 38 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer (on request)

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Andalus Hotel Surabaya
Andalus Surabaya
Andalus Hotel Hotel
Andalus Hotel Surabaya
Andalus Hotel Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Andalus Hotel?

Andalus Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Andalus Hotel?

Yep, Andalus Hotel has a free self car park.

Are there any beaches close to Andalus Hotel?

The closest beach to Andalus Hotel is New Kenjeran Beach (5.9 km).

Is there a free airport shuttle available at Andalus Hotel?

No, Andalus Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Andalus Hotel?

Yep, you can grab a meal at Andalus Hotel's onsite restaurant that serves Middle Eastern cuisine.

What time are check-in & check-out at Andalus Hotel?

Check-in begins at 2 PM. Check-out time is 1 PM.

Are pets allowed at Andalus Hotel?

No, pets are not allowed.

Andalus Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

4.6/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ida ayu

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

ross, Sydney

Disliked: Staff & service
Economical but not really desirable.
The area is a poor location in a very Islamic area, dirty and unkempt and not pleasant in any way with poor eating facilities anywhere nearby. The hotel was reasonable but would accept Hotel .Com booking and requiring me to pay in cash and telling me to claim a refund from Hotel .Com. Breakfast did not come and my passport was kept until I left the hotel which did not happen at any of the other 6 hotels I stayed at during my 2 weeks in Indonesia.

2/10 Terrible

Rudi, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay one night with dirty towel, unqualified rep
bad experienced because one hour to negosiate on the room payment

2/10 Terrible

Aziz Muzakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort