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Morazen Surabaya

4.0 star property
Family-friendly Surabaya hotel in Embong Kaliasin with a winery
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Morazen Surabaya

Aromatherapy, reflexology, 2 treatment rooms, massages
Junior Suite King Bed, Non Smoking
Premium bedding, minibar, in-room safe, desk
Children's play area - indoor
Building design

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
The price is AU$118
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java, 60271
  • Submarine Monument
    1 min walk
  • Surabaya Plaza Shopping Mall
    2 min walk
  • Grand City Surabaya
    7 min walk
  • Surabaya (SUB-Juanda)
    18 min drive

Room options

View all photos for Executive, King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive, King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed, Non Smoking

Junior Suite King Bed, Non Smoking

Junior Suite King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Premium bedding
Bathrobes
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite King Bed, Non Smoking

Royal Suite King Bed, Non Smoking | View from room

Royal Suite King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Separate bedroom
Premium bedding
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Smoking

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Bed Non-Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Bed Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Executive King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe King Bed Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Bed , Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Twin Bed , Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Premium bedding
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Four Points by Sheraton Surabaya, Pakuwon Indah
Pool
Kids pool
Parking included
Free WiFi
4.8 out of 5, Exceptional, (147)
The price is AU$145
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Four Points by Sheraton Surabaya, Pakuwon Indah

About the area

Surabaya

A family-friendly stay in the heart of Surabaya awaits you at Morazen Surabaya. You'll be within steps of Submarine Monument and within a short 5-minute stroll of Surabaya Plaza Shopping Mall. Highlights at this hotel include a full-service spa, a winery and a restaurant. .A day of pampering can include massages and aromatherapy. The restaurant, Grandin, is open for breakfast and lunch. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, steam room, kids' swimming pool and lifeguards on site. Business amenities include meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a games room. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Embong Kaliasin hotel include Grand City Surabaya and Tunjungan Plaza.

What's nearby

  • Submarine Monument - 1 min walk - 0.2 km
  • Surabaya Plaza Shopping Mall - 2 min walk - 0.2 km
  • Grand City Surabaya - 7 min walk - 0.6 km
  • Tunjungan Plaza - 15 min walk - 1.3 km
  • Surabaya Zoo - 5 min drive - 4.7 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 11 min walk
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Kowloon Palace - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪A & W Restaurant Plaza Surabaya - ‬4 min walk
  • ‪Kedai 27 - ‬3 min walk
  • ‪Solaria - ‬3 min walk

About this property

Morazen Surabaya

Family-friendly Surabaya hotel in Embong Kaliasin with a winery
Some rates at Morazen Surabaya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A winery is on site. Morazen Surabaya offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, spa services, and an arcade/games room are also featured at the family-friendly Morazen Surabaya. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 172 guestrooms or units
  • Conference rooms
  • Winery on site
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Dining venue
Morazen Surabaya offers 172 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 130,000 to 200,000 for adults and IDR 65,000 to 130,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Grandin

Family friendly

  • Arcade/game room
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 130000 to 200000 for adults and IDR 65000 to 130000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Dafam Surabaya Hotel
Grand Dafam Hotel
Grand Dafam
Grand Dafam Surabaya Java
Grand Dafam Surabaya
Morazen Surabaya Hotel
Morazen Surabaya Surabaya
Morazen Surabaya Hotel Surabaya

Frequently asked questions

Is parking available at Morazen Surabaya?

Yep, Morazen Surabaya has a free self car park and free valet parking.

How much does it cost to stay at Morazen Surabaya?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Morazen Surabaya on 26 Nov 2024 start from AU$117.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Morazen Surabaya?

The closest beach to Morazen Surabaya is New Kenjeran Beach (6.2 km).

Is there a spa on site at Morazen Surabaya?

Yep, there is an onsite spa at Morazen Surabaya. You'll enjoy services like massages.

Does Morazen Surabaya have a pool?

Morazen Surabaya has an outdoor pool and a kids' pool. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Morazen Surabaya?

Morazen Surabaya features a full-service spa, a winery and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Morazen Surabaya a romantic place to stay?

An attached winery and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Morazen Surabaya.

Is Morazen Surabaya family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Morazen Surabaya is a hit with families.

Does Morazen Surabaya serve breakfast?

Yep, buffet breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Morazen Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Morazen Surabaya?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Morazen Surabaya?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Morazen Surabaya?

No, pets are not allowed.

Morazen Surabaya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Eugene

Travelled with family
Bug on breakfast plate. Sheets dirty. Front desk said Parking free but then charged on the way out of Parking Lot. Will not stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Ariento

Stayed 4 nights in Dec 2023

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Edwin

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a Great Stay
Had a one night stay so we didn’t get to use much of the amenities. But I got to say the bed was really comfortable. There was also a good spread for breakfast. Staff were helpful especially the traffic usher who always helped us to cross the road across to Circle K! Location was 5 mins away from the Gubeng Railway station so we managed to walk there to catch our 9am train.
Stayed 1 night in Mar 2020

8/10 Good

Soon Onn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Xiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Surabaya
Great location for Surabaya Plaza and Train Station. Very nice clean hotel. All the staff very friendly and helpful,
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Close to shopping mall
Closed to shopping mall
Stayed 1 night in Jan 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand dafam is a good place to stay, highly recommended......... bed and pillows are very comfortable
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay at grand dafam, great design, great room, great dining at 6th floor... But.. late check out only 30minutes, after 3 night stay... 😭😭
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jimmy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
perlu di traning etika kesopanan lg pegawai anda
Pelayanannya front office kurang memuaskan jutek, kurang sopan dan ga friendly
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019